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4.7 out of 5

"The hotel is very central and practical to stay for a meeting in the kkl " More

By a verified traveller on Sun 02 Apr 2023

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Standard Room (Grandlit)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room (Grandlit)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premium Room, side-angle Mountain view

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at AMERON Luzern Hotel Flora. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy Italian cuisine while dining at BACiO della MAMMA
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes ice skating and rowing/canoeing
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Chapel Bridge and Museum Sammlung Rosengart
  • Pets welcome for a fee

AMERON Luzern Hotel Flora ratings based on 25 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AMERON Luzern Hotel Flora

Everyone (11) Couples (5) Family (3)
5 out of 5
The hotel is very central and practical to stay for a meeting in the kkl

Posted by on 2 Apr 2023

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Comment from Hotel Management

3 Apr 2023 by Janine Treskatis

Thank you very much for your most appreciated feedback. We are glad to learn that you liked the ideal location in the heart of Lucerne. warm regards Janine Treskatis and the Flora Team

5 out of 5

Posted by , from Zürich on 24 Aug 2024

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Comment from Hotel Management

25 Aug 2024 by Andreas

Thank you for your perfect rating!We’re delighted to know that you enjoyed your stay with us. Your feedback is greatly appreciated.We hope to welcome you back soon!Best regards,Andreas and the AMERON Luzern Team

4 out of 5
Sehr gutes Preis-Leistungsverhältnis. Sehr feines Frühstücksbuffet.

Posted by on 15 Apr 2024

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Comment from Hotel Management

15 Apr 2024 by Andreas

Vielen Dank für Ihre Bewertung und Ihr Feedback! Es freut uns zu hören, dass Sie das sehr gute Preis-Leistungsverhältnis und das leckere Frühstücksbuffet genossen haben. Ihre Zufriedenheit ist uns wichtig, und wir werden weiterhin daran arbeiten, Ihnen einen angenehmen Aufenthalt zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche GrüsseAndreas und das AMERON Luzern Team

5 out of 5

Posted by on 6 Apr 2024

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Comment from Hotel Management

26 Apr 2024 by Andreas

Thank you for the perfect rating! We're delighted to hear that you had a wonderful experience with us. If you ever have any feedback or requests, please feel free to let us know. We hope to welcome you back for another great stay in the future!Warm regardsAndreas and the Flora Team

4 out of 5
Hätte mit einer Aussicht auf den See gerechnet, und nicht in hinterhof. Die Zimmer Temperatur regelung konnte man nicht sehen, also man wusste nicht wie viel Grad am einstellt. Einen Badezimner Raumduft wäre nicht schlecht. Die minibar und der Kühlschrank waren Top in dem Zimmer.

Posted by on 1 Apr 2024

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Comment from Hotel Management

1 Apr 2024 by Andreas

Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Es tut uns leid zu hören, dass die Aussicht nicht Ihren Erwartungen entsprach und Sie mit der Zimmer-Temperaturregelung und dem Fehlen eines Badezimmer-Raumdufts nicht zufrieden waren. Wir werden Ihre Anmerkungen bezüglich dieser Punkte berücksichtigen und prüfen, wie wir unseren Service verbessern können. Es freut uns jedoch zu hören, dass Sie mit der Minibar und dem Kühlschrank zufrieden waren. Wenn Sie uns im Voraus über Ihre Präferenzen informieren, können wir möglicherweise ein Zimmer mit einer besseren Aussicht für Sie arrangieren. Wir hoffen, Sie bei Ihrem nächsten Besuch vollständig zufriedenstellen zu können.Herzliche GrüsseAndreas und das AMERON Team

5 out of 5

Posted by , from Monthey on 16 Feb 2024

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Comment from Hotel Management

24 Mar 2024 by Andreas

We're thrilled to know that you had a great experience during your stay! Thank you for sharing your feedback with us.Best regardsAndreas and the AMERON Team

5 out of 5
alles top

Posted by on 14 Feb 2024

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Comment from Hotel Management

16 Feb 2024 by Andreas

Das ist fantastisch zu hören! Wir freuen uns sehr, dass Ihr Aufenthalt so angenehm war. Es wäre uns eine Freude, Sie wieder bei uns begrüßen zu dürfen!Herzliche Grüsse Andreas und das AMERON Team

5 out of 5

Posted by on 4 Jan 2024

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Comment from Hotel Management

12 Jan 2024 by Andreas

Thank you for the 5 out of 5 rating! We're delighted that you were completely satisfied with your stay. We hope to welcome you back soon.Best regardsAndreas and the Team

5 out of 5
Sehr freundliches Personal, gutes Preis-Leistungsverhältnis, sauber, toll eingerichtete Zimmer und direkt im Zentrum der Stadt. Alles sehr gut zu Fuss erreichbar.

Posted by on 19 Nov 2023

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Comment from Hotel Management

20 Nov 2023 by Andreas

Vielen Dank für Ihr wunderbares Feedback! Wir freuen uns, dass Ihnen unser freundliches Personal, das gute Preis-Leistungsverhältnis und die Sauberkeit gefallen haben. Schön, dass Ihnen auch unsere Zimmer gefallen haben und die zentrale Lage des Hotels.Es war uns eine Freude, Ihren Aufenthalt angenehm zu gestalten und Ihnen die Annehmlichkeiten der Stadt in fußläufiger Nähe zu bieten.Wir freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüsse Andreas und das AMERON Team

5 out of 5

Posted by on 13 Aug 2023

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Comment from Hotel Management

2 Sep 2023 by Andreas

Thank you very much for your excellent rating. Warm regards, Andreas and Team

About the Ameron Luzern Hotel Flora

Location Seidenhofstrasse 5, Lucerne, LU 6002

Renovations + Closures

This property is closed from 1 November 2024 to 30 November 2024 (dates subject to change).

The following facilities are closed on Sunday:

  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 1647 square feet (153 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly AMERON Luzern Hotel Flora. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 6 levels
  • 1647 sq ft of conference space
  • 153 sq. m of conference space
  • Built in 1978
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Lucerne Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

BACiO della MAMMA – This restaurant specialises in Italian cuisine.

Bar & Boulevard – On-site bar. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per day.
  • Cots (infant beds) are available for CHF 50 per day.

Pet Policy

  • Pets: CHF 25.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest accommodation is sealed after cleaning
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night
  • Spa fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 for adults and from CHF 14 for children
  • Self-parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 50 per day
  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ameron Flora
  • Ameron Flora Hotel
  • Ameron Flora Lucerne
  • Ameron Hotel
  • Ameron Hotel Flora Lucerne
  • Flora Hotel
  • Hotel Ameron
  • Hotel Ameron Flora
  • Ameron Luzern Flora Lucerne
  • Ameron Luzern Hotel Flora Hotel
  • Ameron Luzern Hotel Flora Lucerne
  • Ameron Luzern Hotel Flora Hotel Lucerne

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.