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Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Motel One Vienna - Westbahnhof. During your stay, you're just a quick walk from Mariahilfer Street. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Mariahilfer Street and 8 minutes on foot from Wiener Stadthalle
  • Pets welcome for a fee

Motel One Vienna - Westbahnhof ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Motel One Vienna - Westbahnhof

Everyone (8) Couples (1) Family (1)
4 out of 5
Tolle Lage, wenn mit dem Zug angereist wird, direkt neben dem Westbahnhof. Ebenso fährt ab Westbahnhof der Flughafen-Bus ab. Perfekt. Hotel hat geräumige Zimmer, das Personal ist stets bemüht, die Gäste zu unterstützen. Frühstück haben wir nicht gebucht. Gerne wieder.

Posted by on 19 Aug 2024

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Comment from Hotel Management

18 Sep 2024 by Ahmed

Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

5 out of 5

Posted by on 26 Nov 2023

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Comment from Hotel Management

30 Nov 2023 by Ahmed Salam Front Office Manager

Liebe Kerstin,vielen Dank für die positive Bewertung über Ihren Aufenthalt im Motel One Wien-Westbahnhof. Unser Team hat sich sehr darüber gefreut.Wir freuen uns darauf, Sie bald wieder in unserem Haus oder in einem anderen Motel One begrüßen zu dürfen!Mit freundlichen Grüßen,Ahmed SalamFront Office Manager

4 out of 5
Frühstück überteuert!

Posted by on 17 Aug 2022

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5 out of 5
Ausgesprochen freundliches Personal!

Posted by on 30 Jun 2022

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5 out of 5
Personal war freundlich, Zimmer war sauber. Für das Frühstück hat es zuwenig angemessene Sitzgelegenheiten.

Posted by on 26 Jun 2022

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2 out of 5
L'insonorisation de la chambre est excellente. Par contre chambre très petite, pas de floutage extérieur des fenêtres alors que cela donne dans une cour et face à des bureaux.

Posted by on 17 Sep 2019

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5 out of 5

Posted by on 1 May 2019

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4 out of 5
Gutes Hotel, nette Bedienung, nah an Zug-Bus- Tram und Airportbus. Einkaufstrasse in 5 Minuten Fussweg! Sehr zufrieden!!!

Posted by , from Zürich on 13 Sep 2018

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2 out of 5
WLAN war über zwei Tage nicht verfügbar. Der Auftrag für eine Restaurant-Reservations Anfrage wurde entgegen der Abmachung nicht gemacht.

Posted by , from Luzern on 6 Aug 2018

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Comment from Hotel Management

15 Aug 2018 by Miriam Blokesch

Lieber Hubert, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste. Mit freundlichen Grüßen Miriam Blokesch Front Office Supervisor

2 out of 5
Zentrale Lage aber eher Hostelqualität, das Frühstück war sehr übersichtlich. Es herrscht immer Vorauskasse, so das man immer Geld/Kreditkarte bei sich haben muss.

Posted by on 10 May 2017

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About the Motel One Vienna - Westbahnhof

Location Europaplatz 3, Vienna, Vienna 1150

Property Features

As a guest of Motel One Vienna - Westbahnhof, you'll find a terrace, a front desk safe, and a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. For a fee, parking is available. This 3.5-star Vienna hotel is smoke free.

  • 441 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna (XWW-Vienna West Train Station) (0.1 km / 0.1 mi)
  • Metro station: Vienna West U-Bahn (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Motel One Vienna - Westbahnhof offers 441 accommodations with air conditioning. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower. This Vienna hotel provides complimentary wireless Internet access.

  • Flat-screen television
  • Digital channels
  • Shower
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.90 to 17.50 per person
  • Self-parking fee: EUR 17 per day
  • Nearby parking fee: EUR 17 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel One Wien-Westbahnhof
  • Motel One Wien-Westbahnhof Hotel
  • Motel One Wien-Westbahnhof Hotel Vienna
  • Motel One Wien-Westbahnhof Vienna
  • Motel One Wien Westbahnhof
  • Motel One Wien Westbahnhof
  • One Vienna Westbahnhof Vienna
  • Motel One Vienna - Westbahnhof Hotel
  • Motel One Vienna - Westbahnhof Vienna
  • Motel One Vienna - Westbahnhof Hotel Vienna
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.