"We booked this hotel and around a month before arriving we asked if we could swap the date to a week later. We were told we could not and they were qu ... " More
7 Nov 2023 by Ruby Claire Team
Hey Loïc, thanks for taking the time to review your stay with us. Our Ruby Claire is just a stone's throw away from the shores of Lac Léman and within walking distance of the historic city center of charming Geneva. This makes us a perfect starting point for a shopping trip through the prestigious boutiques. We love to hear that you were able to benefit from that great location during your stay. Our self check-in was created to simplify a time-consuming process and free up our hosts to offer great service in other areas. For instance, by not having a reception desk, our team has more time to share their city tips and answer any questions you might have during your stay. It's a pity to hear it wasn't your cup of tea. While our cocktail selection received your seal of approval (and we're thrilled about that!), we're sorry to hear that the room view didn't live up to expectations. Next time just leave a note in your booking that a view is preferred. We will then do our best to fullfil your request, depending on the availability on the day of arrival. We hope you'll stay with us again sometime. Your Ruby Claire Team
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at Ruby Claire Hotel Geneva. This 4-star Geneva hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Ruby Claire Hotel Geneva offers 221 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Geneva hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and change of towels can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions.
This property does not have a front desk. Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions. The host will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.