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Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Villa Sassa Hotel, Residence & Spa. During your stay, you'll be within walking distance of Lake Lugano. You'll find features such as free WiFi in public areas and free train pick-up service, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with body treatments, massages or body wraps at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of BSí and San Lorenzo Cathedral
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Villa Sassa Hotel, Residence & Spa ratings based on 101 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Villa Sassa Hotel, Residence & Spa

Everyone (51) Couples (22) Family (20)
5 out of 5
È stato bello come sempre!

Posted by on 10 Aug 2023

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5 out of 5
Great stay, property and service. What could be improved is vegetarian options in the restaurant and bar - somewhat limited for vegetarians

Posted by on 12 Feb 2022

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4 out of 5
Amazing location and an incredible view on the lake

Posted by on 11 Oct 2019

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4 out of 5

Posted by on 17 Mar 2019

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Comment from Hotel Management

23 Apr 2019 by Camilla

Thank you for your kind feedback!

5 out of 5
.

Posted by on 27 Aug 2024

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Comment from Hotel Management

27 Aug 2024 by Vanessa Front Office Manager

thank you so much for your review!!Happy to welcome you again soon.

4 out of 5

Posted by on 9 Aug 2024

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Comment from Hotel Management

12 Aug 2024 by Vanessa Front Office Manager

Thank you so much for your feedback!

5 out of 5
very nice

Posted by on 8 Aug 2024

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Comment from Hotel Management

9 Aug 2024 by Vanessa Front Office Manager

Thank you so much for your feedback! See you soon again

4 out of 5
Traumhafte Lage, phantastische Aussicht, sollte renoviert werden.

Posted by on 5 Aug 2024

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Comment from Hotel Management

6 Aug 2024 by Francesco - Front Office

Lieber Paul,vielen Dank für Ihre freundlichen Worte.Herzliche Grüße

2 out of 5
Seit dem Wechsel des Managements ist es eine traurige Angelegenheit! Keine Kommunikation zwischen den Mitarbeitenden oder sicher ungenügend. Gewisse Mitarbeiter haben klar den Beruf verfehlt im Gastro Bereich. Ausser der Grossteil des Service Team am Frühstück wie auch der Chef, sehr freundlich und wachsam. Das Büffet am Morgen in dieser Kategorie Hotel dürfte im Vergleich mit andern Häusern reichhaltiger sein und qualitativ hochwertiger. Bei glutenfreien Produkten reichhaltige Auswahl. Die Lage und Aussicht ist schön und die Stadt gut zu Fuss erreichbar.

Posted by on 29 Jun 2024

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Comment from Hotel Management

21 Jul 2024 by Front Office

Thank you so much for your review!

2 out of 5

Posted by on 28 May 2024

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Comment from Hotel Management

21 Jul 2024 by Vanessa

Thank you so much for your review! We hope to see you soon again. It was a pleasure have you as guest!

About the Villa Sassa Hotel, Residence & Spa

Location Via Tesserete 10, Lugano, TI 6900

Property Features

Villa Sassa Hotel, Residence & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Villa Sassa Hotel, Residence & Spa. A shuttle from the airport to the hotel (available on request) is available for a fee. Parking is available for a fee. This 4-star Lugano hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Lugano (QDL-Lugano Rail Station) (1.4 km / 0.9 mi)
  • Property shuttles: Free train station pick-up; airport pick-up
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Villa Sassa Hotel, Residence & Spa offers 120 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Villa Sassa Hotel, Residence & Spa has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Villa Sassa Hotel, Residence & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Pet Policy

  • Pets: CHF 35 per pet, per night, plus a deposit of CHF 35 per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 for adults and from CHF 30 for children
  • Airport shuttle fee: CHF 35 per room
  • Self-parking fee: CHF 15 per day (in/out privileges)
  • Extended parking fee: CHF 15 per night
  • Pet deposit: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Kitchen/kitchenette fee: CHF 50 per day
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sassa
  • Hotel Villa Sassa
  • Sassa Hotel
  • Villa Sassa
  • Villa Sassa Hotel
  • Villa Sassa Hotel Residence
  • Villa Sassa Hotel Residence Lugano
  • Villa Sassa Residence
  • Villa Sassa Residence Lugano
  • Hotel Sassa And Residence
  • Sassa Hotel, & Spa Lugano
  • Villa Sassa Hotel Residence Spa
  • Villa Sassa Hotel, Residence & Spa Hotel
  • Villa Sassa Hotel, Residence & Spa Lugano
  • Villa Sassa Hotel, Residence & Spa Hotel Lugano

You should know

  • The seasonal pool will open on 01 June and close on 14 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.