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4.3 out of 5

"Beautiful location and restaurant. Bathroom small but bedroom well appointed with lots of cupboards. Staff were hopeless, slow and inflexible Except b ... " More

By a verified traveller on Fri 28 Jun 2019

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Superior Room, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, Non Smoking (Balcony)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Suisse Majestic, Autograph Collection. During your stay, you'll be connected to the convention centre and just a quick walk from Montreux Ferry Terminal. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Montreux Ferry Terminal and 6 minutes on foot from Place du Marche
  • Dogs welcome for a fee

Grand Hotel Suisse Majestic, Autograph Collection ratings based on 78 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel Suisse Majestic, Autograph Collection

Everyone (41) Couples (21) Family (6)
3 out of 5
xxxxxxxxxxxx

Posted by , from Winterthur on 20 Jun 2022

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2 out of 5

Posted by on 30 May 2022

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2 out of 5
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Posted by on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by Ophely & Your Suisse-Majestic Team.

Dear Guest, First of all thank you for your note and taking your time to share your experience in our property. I am sorry to read that you didn’t took full advantage of your stay. If you have a little time, maybe can you share a little more with me about your experience in our property? Thank you very sincerely in advance. I hope that we will be lucky to welcome you again in Suisse Majestic. Warm regards from Montreux,

4 out of 5
Beautiful location and restaurant. Bathroom small but bedroom well appointed with lots of cupboards. Staff were hopeless, slow and inflexible Except breakfast room staff were good.

Posted by on 28 Jun 2019

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Comment from Hotel Management

9 Jul 2019 by Suisse-Majestic Team

Dear Guest,, First of all, we would like to thank you for your review and for sharing your experience with us that we have fully taken into consideration. We are very sorry to read that our staff didn't reach your expectations, we would like to apologize. Nevertheless, we are happy that this didn’t stop you from enjoying the rest of your visit to our hotel We will not forget to share your feedback with the rest of our team in order to improving our services. I wish you a lovely day. With our best regards.

4 out of 5
Beautiful room with a lovely view Comfy bed, clean bathroom I will come back for sure! Is it a pity that the bar and cigar room were and the reception was noisy and in renovation.

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by otre Grand Hôtel Suisse-Majestic Team

Dear Guest, We would first of all like to thank you for sharing your feedback and review with us that we have fully taken into consideration. We are glad to read you enjoyed your overall stay with us. We hope to be able to welcome you on another occasion and maybe reach the 5/5 punctuation! We are sorry for the noisy of renovation but this is in order to make our hotel "exactly like nothing else" We wish you a lovely day and stay at your entire disposal if there is anything else we can help you with. With our best regards,

4 out of 5
I accidentally booked the wrong day and called the reception on short notice when finding out. hotel changed the date to accommodate our stay. this was very pleasant and staff was uncomplicated and very friendly!

Posted by on 16 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by Your Suisse-Majestic Team.

Dear Guest, We would first of all like to thank you for sharing your feedback and review with us that we have fully taken into consideration. We are glad to read you enjoyed your overall stay with us. We hope to be able to welcome you on another occasion and maybe reach the 5/5 punctuation! We wish you a lovely day and stay at your entire disposal if there is anything else we can help you with. With our best regards,

4 out of 5
The hotel´station location is ideal, opposite the railwaystation. Everything was nice except that it seemed that the level of Service varied a lot..During the breakfast it was difficult to get good coffee, because the machine didnt work and othervise also it seemed that the personnel there could have been more serviceminded.Also the breakfastprice was rather high..

Posted by on 26 Sep 2023

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4 out of 5
Insgesamt sehr gutes Hotel mit perfekter Infrastruktur. Wunderbare Sicht auf den See. Hervorragende Dienste des Personals. Das Frühstück war für unsere Bedürfnisse zu üppig und zu teuer.

Posted by , from Zuerich on 22 Aug 2023

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5 out of 5
Cet hotel historique a été très bien restauré, en concervant des éléments esthétiques et précieux comme les vitraux de la cage d'escalier et amenant tout le confort moderne dans les chambres et salles de bain ainsi qu'un design contemporain dans la salle de restaurant et le bar. Personnel très agréable et professionel.

Posted by on 12 Jun 2023

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5 out of 5
Alles wunderbar.

Posted by on 10 Oct 2022

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About the Grand Hotel Suisse Majestic, Autograph Collection

Location 45 Avenue Des Alpes, Montreux, VD 1820

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 7266 square feet (675 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Suisse Majestic, Autograph Collection. This Belle Époque Montreux hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • 7266 sq ft of conference space
  • 675 sq. m of conference space
  • Built in 1870
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Montreux Station (0.1 km / 0.1 mi)

Room Amenities

Grand Hotel Suisse Majestic, Autograph Collection offers 155 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

45 Grill & Health – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Boat tours nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per day.
  • Cots (infant beds) are available for CHF 60 per stay.

Pet Policy

  • Pets: CHF 60.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are not in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Pet fee: CHF 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 60 per stay
  • Rollaway bed fee: CHF 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Suisse
  • Grand Hotel Suisse Majestic
  • Grand Hotel Suisse Majestic Montreux
  • Grand Suisse Majestic
  • Grand Suisse Majestic Hotel
  • Hotel Grand Suisse Majestic
  • Hotel Suisse Majestic
  • Suisse Majestic
  • Suisse Majestic Grand Hotel
  • Suisse Majestic Hotel
  • Suisse Majestic Grand Montreux
  • Grand Suisse Majestic Montreux
  • Hotel Suisse Majestic Grand
  • Grand Hotel Suisse Majestic, Autograph Collection Hotel
  • Grand Hotel Suisse Majestic, Autograph Collection Montreux
  • Grand Hotel Suisse Majestic, Autograph Collection Hotel Montreux

You should know

  • Up to 4 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.