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"All my special requests regarding the room were taken care of. Cleanliness could have been better, but that (lack of great personnel) is a problem eve ... " More

By a verified traveller on Mon 10 Oct 2022

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Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Hyatt Grand Central New York. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Grand Central Terminal and Chrysler Building
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hyatt Grand Central New York ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Grand Central New York

Everyone (5) Couples (3) Family (1)
4 out of 5

Posted by on 18 Jun 2023

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4 out of 5
All my special requests regarding the room were taken care of. Cleanliness could have been better, but that (lack of great personnel) is a problem everywhere nowadays. Enjoyed the stay in a very quiet room with a good bed!

Posted by on 10 Oct 2022

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Comment from Hotel Management

11 Oct 2022 by JT

Thank you for sharing your experience. We hope to see you again one day!

4 out of 5
Gut gelegenes Hotel. Zu Fuss ca. 15 Minuten zum Timesquare. Das Hotel ist sauber.

Posted by on 22 May 2024

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Comment from Hotel Management

29 May 2024 by Anette

Thank you for sharing your experience. We hope to see you again one day!

3 out of 5
Great location at grand central, ideal for one night business trip, but not for longer stay. Loud personnel, talking and vacuuming at 9 am, loud guests (had to complain 3 times in two days and hotel did react) and rooms have no sound proofing especially towards hallway. People passind and walking feels like they are in your room.

Posted by on 21 May 2024

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Comment from Hotel Management

29 May 2024 by Anette

Thank you for sharing your experience. We hope to see you again one day!

4 out of 5
Wir waren 5 Nächte im Hyatt. Du Subway ist sozusagen im Haus, man hat direkten Zugang vom Hotel zur Grand Central Station. Dort hat es auch einen Foodcorner, der alle Gelüste nach Essen stillt. Das Zimmer ist grosszügig und sehr sauber. Wir würden wieder hier buchen.

Posted by on 14 May 2024

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Comment from Hotel Management

21 May 2024 by Anette

Thank you for sharing your experience. We hope to see you again one day!

3 out of 5
Das Hotel von außen und innen macht einen guten Eindruck. Die versteckten Kosten sind eine Frechheit... Milch im Kindershop wird mit 5.50 Sollar berechnet, nachdem sie dich schon zwingen, 15 Dollar pro Tag in ihrem überteuerten Market auszugeben. 4-Sterne-Hotel ohne Wasserkocher oder Kaffee oder Tee im Zimmer.. unverständlich. Wände sind sehr hellhörig

Posted by on 3 May 2024

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Comment from Hotel Management

5 May 2024 by Anette

Thank you for sharing. We hope we’ll get a chance to improve and welcome you back for a better experience in the future.

4 out of 5

Posted by on 28 Apr 2024

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Comment from Hotel Management

5 May 2024 by Anette

Thank you for your rating! We truly appreciate it!

5 out of 5
Lage war Top!

Posted by on 10 Jan 2024

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Comment from Hotel Management

11 Jan 2024 by Anette

Thank you for sharing your experience. We hope to see you again one day!

1 out of 5

Posted by on 29 Dec 2023

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Comment from Hotel Management

2 Jan 2024 by Anette

We hope to be able to improve and welcome you back for a better experience in the future.

5 out of 5
Gerne wider, Sauber freundlich central um weiter mit den Metro zufahren

Posted by on 7 Jan 2023

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About the Hyatt Grand Central New York

Location 109 East 42nd Street, New York, NY 10017

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a vending machine are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available. This New York hotel is smoke free.

  • 1298 guestrooms or units
  • 25 levels
  • 18370 sq ft of conference space
  • 1707 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (0.1 km / 0.1 mi)
  • Metro station: 5 Av Station (W. 42nd St.) (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • Children stay free - maximum age 17
  • LGBTQ friendly
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt New York
  • Grand Hyatt New York Hotel
  • Hyatt New York Grand
  • New York Grand Hyatt
  • Grand Hotel Hyatt New York
  • Grand Hyatt Hotel New York
  • Grand Hyatt New York City
  • Hotel Hyatt New York
  • Hyatt Hotel New York City
  • Hyatt New York City
  • New York City Grand Hyatt Hotel
  • New York City Hyatt
  • New York Hyatt
  • Grand Hyatt Hotel
  • Grand Hyatt
  • Grand Hyatt New York
  • Hyatt Central York York
  • Hyatt Grand Central New York Hotel
  • Hyatt Grand Central New York New York
  • Hyatt Grand Central New York Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.