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Mercure Aberdeen Caledonian Hotel

4.0 star property

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Photo gallery for Mercure Aberdeen Caledonian Hotel

Miscellaneous
British cuisine
Reception
Meeting facility
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • His Majesty's Theatre
    ‪3 min walk‬
  • Union Square Shopping Centre
    ‪4 min walk‬
  • University of Aberdeen
    ‪3 min drive‬
  • Aberdeen (ABZ)
    ‪13 min drive‬

Room options

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(24 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(18 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Aberdeen Caledonian Hotel

Hotel in Aberdeen with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Aberdeen Caledonian Hotel. During your stay, you're just a quick walk from Union Terrace Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a brasserie that serves British cuisine
  • Continental breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Union Terrace Gardens and Edward VII
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekends from 7:30 AM and 10:30 AM.
The Bistro – This brasserie specialises in British cuisine and only serves light fare.
The Caledonian – This café specialises in British cuisine.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 375 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, amenities
This is a very old hotel being restored. It was in a great location. The room was comfortable and clean. However there were no written instructions on how to use central heating, etc in the room, or that there were safety alarms that could be set off. ( to which staff always responded) Breakfast was fabulous as was the restaurant food. Some of the staff were helpful, some rude and abrupt so one can’t generalise.
Stayed 2 nights in May 2025

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with friendly staff

Very friendly and helpful staff. Great breakfast, and it was refreshing to have a refrigerator in the room. It's an older building so the floors aren't exactly level, but that didn't bother me. Nice location. Would stay here again.
Stayed 1 night in May 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience suited me for a one night stay. Very good buffet breakfast at reasonable cost
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I had an awesome stay even with the radiator malfunction that made sleep the first night impossible. But thanks to Thomas windows were opened and heat turned off. And the general manager decided I should be give a higher ad bigger room. Much appreciated. Special praise to Thomas!
Stayed 2 nights in May 2025

10/10 Excellent

A H L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,staff very nice .
Stayed 1 night in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Karen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For a 4* hotel I would have expected the room to be in better condition. Carpet badly marked all over, bed was terrible, could feel the springs and very uncomfortable. Room was in dire need of an update. Bedroom furniture very old fashioned. Bathroom needs stripped out and replaced. There was obviously ceramic tiles in the floor and they have put lino on top of it. Badly positioned toilet roll holders, when using the toilet. Shower needs an update. In all it was a horrible room, with the worst nights sleep. If you can call it that. Thankfully only booked for 1 night to attend a gig. On the plus side, the woman who checked us in was lovely.
Stayed 1 night in Apr 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Bathroom could do with a bit of a spruce around bath area. Breakfast was fantastic highky recommended it. Staff all cery friendly and polite.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Central for all amenities. Very tired Hotel. Room clean but very old fashioned. Our room had possibly 2 bathrooms situated above which left nothing to the imagination when being used. One of these Bathrooms had a leak which started to drip into our room and the carpet looked like this was not the first time that this had happened. When we complained it appeared that the maintenance team were already aware of it . Won’t be going back.
Stayed 1 night in Apr 2025

6/10 Okay

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

brian, Motherwell

Liked: Staff & service
Central location but we had some street noise one of the nights.
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elspeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Lovely room. Lovely staff. Lovely breakfast
Stayed 1 night in Apr 2025

4/10 Poor

Jenna

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Frances

Travelled with group
Liked: Cleanliness, staff & service
I booked this hotel for the convenience to the Music Hall in Union St. We were upgraded to a deluxe room, it was fine but hardly deluxe. The floor lamp and the lamp on the desk did not work, there was a hole in the white window covering and a brown stain on the carpet beside the table/2 chairs. Did enjoy the breakfast. Would stay again but nice if these wee niggles were sorted as part of routine maintenance.
Stayed 1 night in Apr 2025

10/10 Excellent

sarah

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

RUAIRIDH

Stayed 2 nights in Feb 2025

10/10 Excellent

RUAIRIDH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in city centre

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab

We had a great stay in the beautiful Wallace suite. Breakfast was buffet style and was really good. Can't fault the hotel at all. Would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Roderick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from bus station
Stayed 1 night in Mar 2025