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The Aberdeen Altens Hotel

4.0 star property

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Photo gallery for The Aberdeen Altens Hotel

Indoor pool
Premium Quadruple Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Reception
Exterior
Breakfast, lunch, dinner served; British cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Gym
  • Bar
  • Parking available

Explore the area

View in a map
Souterhead Road, Aberdeen, Scotland, AB12 3LF
  • Union Square Shopping Centre
    ‪5 min drive‬
  • Robert Gordon University
    ‪5 min drive‬
  • Aberdeen Harbour
    ‪6 min drive‬
  • Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Quadruple Room, 2 Double Beds

Premium Quadruple Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Premium Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(37 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

The Aberdeen Altens Hotel

Eco-certified hotel with health club and sauna
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Aberdeen Altens Hotel offers 216 accommodations with a safe and a hairdryer. 32-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Aberdeen Altens Hotel. During your stay, you'll be close to Duthie Park Winter Gardens. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Coast and Keg
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Duthie Park Winter Gardens and a few minutes from Aberdeen Harbour
The Aberdeen Altens Hotel offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 12 meeting rooms. A sauna, a vending machine, and laundry facilities are also featured at the eco-certified The Aberdeen Altens Hotel. Parking is available for a fee.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
Coast and Keg – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 12 to 15.95 for adults and GBP 5 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coast and Keg

Things to do

  • Children's pool
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 12 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 to 15.95 for adults and GBP 5 to 12 for children
  • Uncovered self-parking fee: GBP 3.00 per night
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Thistle Aberdeen Altens Hotel Aberdeen
Thistle Aberdeen Altens Scotland
Thistle Hotel Aberdeen
Aberdeen Altens Hotel
Altens Hotel
Aberdeen Altens
Altens
The Aberdeen Altens Hotel Scotland
Thistle Aberdeen Altens Hotel
Thistle Aberdeen Altens
The Aberdeen Altens
The Aberdeen Altens Hotel Hotel
The Aberdeen Altens Hotel Aberdeen
The Aberdeen Altens Hotel Hotel Aberdeen

The Aberdeen Altens Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Deborah c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EV charging just outside the city

We picked this primarily with EV charging in mind, and weren't disappointed either. Comfy beds, nice meals. Friendly staff, clean. Its 3 miles south of the city but the city parking is good and the traffics not bad.
Stayed 2 nights in May 2025

4/10 Poor

Pooja

Travelled with family
Disliked: Staff & service, room comfort

Rude Staff was New and no solution offered.

The reception staff was extremely rude and not accomodating. It was easter break when i visited. I had booked the pool for use with my son btw 4pm - 5pm post check in but was sent back when we arrived at the pool by the staff. Staff was extremely rude and unprofessional. There was no mannerism in her speaking - she mentioned i cant go in even though i have booked in with my room. I was disappointed by her behaviour and reported it to the front desk only to get an answer " she is new" but not a solution to the inconvenience i had faced. My son and I booked the hotel mainly for the pool use and some time together. After hours of my argument for a solution, i was offered to come between 6am -7am the next day. I did it for my son but am never visiting again. Ruined our time and relaxation there.
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tomaro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wash rags and had to pay to parking
Stayed 1 night in May 2025

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kareen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here because of the spa, the breakfasts, the dining options in the evening & ease of parking. The staff are polite, friendly and efficient. The new pancake machine at breakfast is a good addition.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jon-Paul, Bristol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place helpful staff good food reasonable prices
Stayed 1 night in Apr 2025

8/10 Good

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok apart from only a coffee maker in room with tiny coffee mugs and I hate coffee
Stayed 1 night in Apr 2025

10/10 Excellent

Christine Jean

Stayed 2 nights in Apr 2025

10/10 Excellent

john

Stayed 1 night in Apr 2025

6/10 Okay

Irfan

Stayed 2 nights in Apr 2025

6/10 Okay

Lianne

Travelled with family
Liked: Cleanliness, staff & service
Hotel quite dated now, especially rooms. Large car park which you get charged for if you don't book direct with the hotel, so worth noting. Also, can be quite noisey especially during school holidays when lots of families running up and down corridors.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with a few minor complaints

Cannot fault my stay here. Very nice check in friendly staff, nice bar area, excellent gym and pool/sauna. Just a very nice feel to the place. My only gripe would be having to pay for parking although only £3 if you booked direct through the hotel there was no charge. Seems unfair. And also very limited 0% alcohol selection in the bar. I will definitely be staying here again though.
Stayed 1 night in Apr 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Fine hotel but a couple of problems

Room was fine, if a little dated. However, far to hot. Had the window open and the fan on constantly - no air-con. I had to ask reception for another pillow as the ones in the room were so uncomfortable. They were old, flat and rock solid. The pillow given wasn't much better. Although we said we didn't need beds made or towels changed, I would still expect milk & coffee to be replenished. We had to request these at reception. Food was very good, with big portions. However, the drink was expensive.
Stayed 3 nights in Apr 2025

8/10 Good

Claire

Liked: Staff & service
It was clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma Louise

Travelled with family
Liked: Amenities
Excellent service, fab hotel & catering. Only area that could have been improved was the lack of good coffee with breakfast
Stayed 1 night in Apr 2025

8/10 Good

Colin

Stayed 1 night in Apr 2025

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jamie, Klamath falls

Liked: Cleanliness, amenities, property conditions & facilities
They had a elevator, that was nice. You have to reserve you time to use the pool/spa area. The restaurant was good. Overall the services were normal but impersonal just like many larger hotels (I normally choose smaller places but went with this one for the use of the hot tub/ pool that I didnt end up getting to use) Good tea and coffee selection. Comfortable bed, bathtub had a few paint splatters
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good weekend stay extra day. Checking in & checking out receptionist was very friendly. Food was great only thing was thing saying where to sit, then the following day saying table was booked, but nobody turned up but the other girl said it was ok to sit there, so all good.
Stayed 2 nights in Mar 2025

8/10 Good

Sheena

As expected

On check in we were told general manager had given us an upgraded room. Pretty sure it was what we’d paid for and nothing more. Room was pretty standard and nothing more than expected.
Stayed 1 night in Mar 2025

8/10 Good

Jason M

Travelled with family
Stayed 7 nights in Mar 2025

8/10 Good

Richard

Stayed 2 nights in Mar 2025