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Hampton Inn & Suites Abilene I-20

2.5 star property

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Photo gallery for Hampton Inn & Suites Abilene I-20

Free daily buffet breakfast
Lobby
Exterior
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3526 W Lake Rd, Abilene, TX, 79601
  • Place, Cinemark Abilene
    ‪17 min walk‬
  • Place, Hardin Simmons University
    ‪1 min drive‬
  • Place, Abilene Christian University
    ‪2 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪9 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking

50-inch Smart TV with cable channels, Netflix, Hulu

Studio, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (W/ Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for One king bed non smoking

One king bed non smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

One king bed non smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed special non smoking

One king bed special non smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

One king bed special non smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed study non smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

One king bed study non smoking

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One king studio suite non smoking

One king studio suite non smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

One king studio suite non smoking

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Two queen beds non smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Abilene I-20

Hotel in Abilene with outdoor pool and free breakfast
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and conference space are on-site. Housekeeping is available on request.
Hampton Inn & Suites Abilene I-20 offers 72 accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Abilene hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Abilene I-20. During your stay, you'll be within walking distance of Cinemark Abilene. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, conference space and convenience store
  • On-site recreation includes a gym
  • Just a 2-minute drive from Hardin Simmons University and a few minutes from Abilene Christian University
  • Pets welcome for a fee
Hampton Inn & Suites Abilene I-20 offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Abilene I-20 also features tour/ticket assistance, a picnic area, and coffee/tea in common area. Self parking is free.

This Abilene hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 600 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per week (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per week (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abilene Hampton Inn
Hampton Inn Abilene
Hampton Inn Abilene I-20
Hampton Inn I-20
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Abilene Hampton Inn
Hampton Inn Suites Abilene I 20
Hampton Inn Abilene
Abilene Hampton Inn
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Hampton Inn & Suites Abilene I-20 Abilene
Hampton Inn & Suites Abilene I-20 Hotel Abilene

Hampton Inn & Suites Abilene I-20 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie, Houston

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is wonderful. Always friendly and helpful with excellent customer service. Breakfast was hot and fresh, and the serving area was clean and well maintained. A coffee station is available throughout the day in the lobby. The room was clean and spacious, and I LOVE the room option with the Peloton bike. This will always be my first choice of stays when in Abilene.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the convenience of this location. The location is great for the airport and freeway. I always choose this because the price is reasonable and i like the morning waffles.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Nina

Stayed 1 night in Oct 2025

2/10 Terrible

GARY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would give the cleaning staff 4 stars. They did their part with what they had to work with. I'm not sure if the shower bottom needed replacement or if that was some type of skid preventive measure. The evening staff person was excellent. He was both cordial and professional. My concern with the lady who checked us in. We made out reservations a couple of days in advance. We arrived at a little before 3pm. There didn't appear to be anyone else in the lobby, and we were able to park in the first stall closest to the entry. I mention this because we were placed at the end of the hall which was right by a road that sounded like a drag strip allllll nightttt long. I know that she must be aware of the noise, and can do nothing about it. My beef is that if I had shown up at 9:00 that night, I would take what was available and be satisfied, but that was not the case.We were woke up 5 times from 10:30pm to 4:15am. My wife had surgery the next morning and was exhausted, because of a lack of sleep. Would like to have had a room on the other end of the hotel. Breakfast was very pleasant for me (Wife could not eat) The amenities were outrageous 3 and 4 dollars for $1.00 items.... Probable done with yall
Stayed 1 night in Oct 2025

10/10 Excellent

KARLO CESAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Delphine Nyota

Liked: Cleanliness, property conditions & facilities
Nice place .
Stayed 2 nights in Oct 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for a business stay in Abilene.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas, alamogordo

Front desk was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property great staff very friendly beds were comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people at the front desk were very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young man at the check-in was very polite, informative and was very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated all of the extra special efforts to make the guests stay above and beyond standard care! The breakfast was excellent, with different options each day. Something for everyone, not just the standard pastries. They even had an iced coffee and flavored water station for throughout the day with all of the yummy flavorings! They had stapled bags on the counter. I asked the staff what these were and they said that it was snacks and drinks for those that were on the go and didn't have time to visit the breakfast station. I couldn't believe it! I had never heard of a hotel offering this type of amenity! The rooms were also very clean with plenty of towels already in the room (without having to ask). I will definately plan on staying here again when I am in town!!!!
Stayed 2 nights in Sep 2025

8/10 Good

Judy

Stayed 1 night in Sep 2025

2/10 Terrible

Cory

Stayed 1 night in Sep 2025

10/10 Excellent

Martin and Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Minh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and newly renovated. Good value for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Celia

Business traveller
Liked: Cleanliness, staff & service, room comfort

Perfection!!

Everything was perfect!
Stayed 1 night in Aug 2025

8/10 Good

Linda

Stayed 3 nights in Aug 2025

6/10 Okay

c russell, Fort Worth

Travelled with family
Liked: Cleanliness, amenities
Door into room would barely open and bathroom door inside room would barely open and close due to the store getting stuck and dragging on floor. Breakfast was alright nothing fancy. Hotel needs some updating.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, plenty of oarking, decent free breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the beds are comfortable. The only drawback were thin walls. There was a great selection of breakfast items and the staff were friendly.
Stayed 1 night in Aug 2025