Basierend auf 577 geprüften Bewertungen
4.8 Sauberkeit der Zimmer
4.8 Service
4.8 Komfort der Zimmer
4.8 Allgemeiner Zustand
Von ebookers geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 08.01.2024 auf Ebookers
Kommentar von Hotelmanagement
29.01.2024 von Qasr Al Sarab, Hotelmanagement
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager
von einem verifizierten Reisenden
Veröffentlicht am 19.11.2023 auf Expedia
Tolle Lage.
Kommentar von Hotelmanagement
21.11.2023 von Qasr Al Sarab, Hotelmanagement
Dear Valued Guest,Thank you for taking the time to rate your experience with us. We are thrilled to hear that you enjoyed your stay with us. Your feedback is valuable to us and we are glad to hear that you had a good experience overall.We strive to provide all of our guests with exceptional service and a memorable experience, and it appears that we were able to do so during your visit.Thank you for choosing Qasr Al Sarab, and we hope to welcome you back soon.Best regards,Jean-Paul DantilGeneral Manager
von einem verifizierten Reisenden
Beautiful setting all else a bit disappointing
Veröffentlicht am 18.05.2022 auf HotelsBeautiful setting. Nice architecture. Everything else a bit lackluster. Came at the end of the main season and many activities are not available (camel rides, desert bbq, etc.) and the hotel was not very busy. Food could be much better.
Highlights: Excellent service at pool bar and very knowledgeable falcon and owl handlers. Everyone else seemed bored.
Kommentar von Hotelmanagement
30.12.2022 von Qasr Al Sarab , Hotelmanagement
Dear Anonymous, Thank you for sharing your feedback.. We hope to welcome you back, hopefully in the very near future. Regards, Qasr Al Sarab Team
von einem verifizierten Reisenden
Einfach nur WOW....!
Veröffentlicht am 25.10.2020 auf HotelsEinfach nur traumhaft, mehr gibt es dazu nicht zu sagen. Super-freundliches Personal, 1a-Service, wunderschöne Zimmer, tolle Anlage, ....
Einfach nichts zu bemängeln!!!
Kommentar von Hotelmanagement
29.10.2020 von General Manager, Hotelmanagement
Dear Gerhard,
Thank you very much for the wonderful feedback following your stay at Anantara Qasr Al Sarab Desert Resort & Spa. Please accept my apologies for answering in English.
I am more than thrilled to see that you had a fantastic stay with us and we do look forward to welcoming you back for more amazing desert experience very soon.
Regards,
Adrian Stoppe
von einem verifizierten Reisenden
Veröffentlicht am 08.04.2020 auf Hotels
Kommentar von Hotelmanagement
10.04.2020 von General Manager, Hotelmanagement
Dear Patric,
Thank you so much for taking the time to leave an excellent rating.
It was a pleasure having you as our guest and we look forward to your next visit at our Mirage Palace.
Warm regards,
Adrian Stoppe
von einem verifizierten Reisenden aus Munich
Veröffentlicht am 06.03.2020 auf Expedia
Everything was perfect, we had a wonderful vacation
Kommentar von Hotelmanagement
28.03.2020 von General Manager, Hotelmanagement
Dear Cornelia,
Thank you for taking the time providing us with a positive feedback.
I am delighted to see how much you enjoyed your stay.
It was a pleasure having you as our guest and we look forward welcoming you back very soon for more memorable desert experiences.
Warm regards,
Adrian Stoppe
von einem verifizierten Reisenden
Tausend und eine Nacht Hotel
Veröffentlicht am 14.11.2019 auf HotelsEin Hotel wie in tausend und einer Nacht! Von A bis Z war alles super! Freundlicher Empfang, super Service des Restaurants-Personals. Tolle Poolanlage. Super leckeres Frühstück.
Schönes Wüstenhotel. Es liess keine Wünsche übrig!
Ein must ist der arabische Abend auf Teppichen!
Einziger Nachteil: Essen und Massagen im oberen Preissegment.
Wir kommen definitiv wieder!
Kommentar von Hotelmanagement
15.11.2019 von General Manager, Hotelmanagement
Dear Simone,
thank you for taking the time providing us with positive feedback. Please accept my apologies for answering in English.
It was a pleasure having you as our guest.
We look forward welcoming you back very soon for more memorable desert experiences.
Warm regards,
Adrian Stoppe
von einem verifizierten Reisenden
Veröffentlicht am 05.11.2019 auf Hotels
Kommentar von Hotelmanagement
09.11.2019 von General Manager, Hotelmanagement
Dear Thomas,
thank you for taking the time providing us with positive feedback. It was a pleasure having you as our guest.
We look forward welcoming you back very soon for more memorable desert experiences.
Warm regards,
Adrian Stoppe
von einem verifizierten Reisenden
Toller Aufenthalt
Veröffentlicht am 05.11.2019 auf HotelsWar super. Die Servicequalität hat im Vergleich zu früher abgenommen.
Kommentar von Hotelmanagement
09.11.2019 von General Manager, Hotelmanagement
Dear Ruedi Alexander,
thank you for taking the time providing us with a positive feedback.
We have well noted your feedback in regards of our service and we will share this with all departments in order to improve our standards.
However, I can see this did not deter you from enjoying your stay to the fullest.
It was a pleasure having you as our guest.
We look forward to welcoming you back very soon for more memorable desert experiences.
Warm regards,
Adrian Stoppe
von einem verifizierten Reisenden
Traumurlaub in der Wüste
Veröffentlicht am 06.10.2019 auf HotelsAbsolut traumhafter Urlaub in mitten einer wunderschönen Wüstenlandschaft. Top Service und ein beeindruckendes Hotel mit super schönen Zimmern mit Balkon oder Terasse mit Sicht auf die Dünenlandschaft. Wer gerne einmal abseits von Touristenströmen wirklich abschalten möchte, die Hitze ertragen kann, der sollte sich das nicht entgehen lassen.
Kommentar von Hotelmanagement
02.11.2019 von General Manager, Hotelmanagement
Dear Christian,
thank you for taking the time providing us with a positive feedback. It was a pleasure having you as our guest.
We look forward welcoming you back very soon for more memorable desert experiences. .
Warm regards,
Adrian Stoppe
