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Ritz Acapulco Hotel All Inclusive

5.0 star property

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Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Property entrance
2 outdoor pools, pool umbrellas, pool loungers
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Place, Galerías Acapulco
    ‪1 min walk‬
  • Place, Parque Papagayo
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View | In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(56 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • 42 sq m
  • Sleeps 3

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 4

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View | View from room

Standard Double Room, 2 Double Beds, Partial Sea View

7.6 out of 10
Good
(67 reviews)
  • Partial sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Studio Suite, 1 King Bed, Partial Sea View

7.8 out of 10
Good
(15 reviews)
  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View | In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Bay View

In-room safe, desk, laptop workspace, blackout curtains

Room Standard With Bay View

  • 20 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, desk, laptop workspace, blackout curtains

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Standard With View

In-room safe, desk, laptop workspace, blackout curtains

Room Standard With View

  • 20 sq m
  • Sleeps 3

View all photos for Room Standard

In-room safe, desk, laptop workspace, blackout curtains

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4

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About this property

Ritz Acapulco Hotel All Inclusive

At Ritz Acapulco Hotel All Inclusive, hit the beach, dine on-site at Villalinda or enjoy a drink at one of the property's 2 poolside bars.
Ritz Acapulco Hotel All Inclusive offers 240 air-conditioned accommodations with a safe and a hairdryer. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ritz Acapulco Hotel All Inclusive. During your stay, you're just a quick walk from Condesa Beach. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 2 poolside bars.
  • Free WiFi
  • Enjoy a beachfront location while dining at Villalinda
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym
  • Steps from Galerías Acapulco and Parque Papagayo
  • Local-area shuttle service available for a fee
Ritz Acapulco Hotel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Ritz Acapulco Hotel All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club and a children's pool.

Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. For a fee, parking is available.

This 5-star Acapulco property is smoke free.

Villalinda – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Bar Margaritas – On-site bar. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per night)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Margaritas
  • Villalinda

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 581 out of 1172 reviews
Rating 8 - Good. 279 out of 1172 reviews
Rating 6 - Okay. 148 out of 1172 reviews
Rating 4 - Poor. 75 out of 1172 reviews
Rating 2 - Terrible. 89 out of 1172 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2025

2/10 Terrible

Maria, Santa Ana

Stayed 1 night in Nov 2025

2/10 Terrible

Maria, Santa Ana

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Ivan at check in was rude & not welcoming at all. Very few staff was nice and helpful. Food was ok. The whole building needs renovation. I would never return to stay at this place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose r

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Alejandro, Tujunga

Stayed 1 night in Nov 2025

10/10 Excellent

Angélica Maribel

Travelled with family
Liked: Amenities
Everything was so good, especially the food and the amenities.
Stayed 2 nights in Nov 2025

2/10 Terrible

Pedro, N las Vegas

Hola la comida fatal la bebida horrible lo único bueno es la ubicación muy bien ubicado No lo recomiendo y no volvería 2 de 10
Stayed 1 night in Oct 2025

8/10 Good

Steven, Langley

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

8/10 Good

Diblayin

Stayed 2 nights in Oct 2025

10/10 Excellent

Erik

Great place to stay, enjoy and relax!
Stayed 3 nights in Aug 2025

8/10 Good

Fransica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Stayed 1 night in Sep 2025

10/10 Excellent

Aleph Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
Stayed 3 nights in Sep 2025

6/10 Okay

omkar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room has no towels. Rooms has cockroaches so changed the room but other room bed was pathetic and room has bad smell. I will give 3 out of 10 for this property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandy flor

Liked: Cleanliness, staff & service, property conditions & facilities
New adult pool and kids pool
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran remodelación
Stayed 4 nights in Aug 2025

10/10 Excellent

Cristina

Stayed 4 nights in Jul 2025

10/10 Excellent

JULIE

Stayed 4 nights in Aug 2025

6/10 Okay

Vincent

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Isrrael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones están descuidadas, de ahi en fuera todo está bien.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Not 5 stars, but great staff! Food was just ok. Tons of kids.
Stayed 3 nights in Jul 2025

8/10 Good

peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice. Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns. Overall great value for price.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marilu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay there again!
Stayed 3 nights in Jul 2025

4/10 Poor

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities
The noise from the hotel and from outside is terribly loud. The bathrooms are dated, the water flow and temperature from the shower is inconsistent fluctuating from way too hot to too cold. It’s an all inclusive but they add water to the juice and beverages, and use fake look alike food (fake surimi) to feed the people.
Stayed 3 nights in Jul 2025

10/10 Excellent

CESAR AUGUSTO, DOWNEY

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Crystal

Stayed 3 nights in Jun 2025