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Hyatt Ziva Jardín Tropical Tenerife

Property class: 4

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Photo gallery for Hyatt Ziva Jardín Tropical Tenerife

A resort pool area with multiple pools, palm trees, and a view of the ocean at dusk.
Property video
A covered outdoor area with exercise bikes and a large planter.
A spacious interior with arched ceilings and hanging rattan light fixtures.
A hotel entrance with a covered walkway, palm trees, and a distinctive building in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Gran Bretana s/n, Costa Adeje, Adeje, Tenerife, 38660
  • Place, La Pinta Beach
    ‪3 min walk‬
  • Place, Puerto Colon Marina
    ‪5 min walk‬
  • Place, Fañabé Beach
    ‪10 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, Balcony

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Junior Suite, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Preferred Club)

A hotel room with a large bed, a TV, a view of the sea, and a tiled wall.

Suite (Preferred Club)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony

A hotel room with a bed, a nightstand, a wooden table, a TV, and a balcony with a view.

Double Room, Balcony

8.6 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Preferred Club)

A hotel room with a bed, a sofa, a small table, and a balcony with a view of mountains.

Junior Suite (Preferred Club)

8.8 out of 10
Excellent
(12 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Preferred Club)

A hotel room with a bed, a sofa, a dining table with chairs, a TV, and a balcony with a view.

Junior Suite, Ocean View (Preferred Club)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony (2 Adults + 1 Child)

A hotel room with a bed, a nightstand, a wooden table, a TV, and a balcony with a view.

Double Room, Balcony (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony (2 Adults + 1 Child)

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Junior Suite, Balcony (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony

A hotel room with a bed, a nightstand, a wooden table, a TV, and a balcony with a view.

Double Room Single Use, Balcony

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Ocean View

A hotel room with a large bed, a wooden desk, a balcony with a view, and a tiled wall.

Double Room, Balcony, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony, Ocean View

A hotel room with a large bed, a wooden desk, a balcony with a view, and a tiled wall.

Double Room Single Use, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony (3 Adults)

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Junior Suite, Balcony (3 Adults)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony (1 adult)

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Junior Suite, Balcony (1 adult)

  • 45 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, Ocean View (Preferred Club)

A hotel room with a large bed, a desk with a coffee machine, a TV, and a balcony with a view.

Double Room Single Use, Ocean View (Preferred Club)

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Preferred Club, 3 Adults)

A hotel room with a bed, a sofa, a dining table with chairs, a TV, and a balcony with a view.

Junior Suite, Ocean View (Preferred Club, 3 Adults)

  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Preferred Club, 1 Person)

A hotel room with a bed, a sofa, a dining table with chairs, a TV, and a balcony with a view.

Junior Suite, Ocean View (Preferred Club, 1 Person)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (Preferred Club, 3 Adults)

A hotel room with a bed, a sofa, a small table, and a balcony with a view of mountains.

Junior Suite (Preferred Club, 3 Adults)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Preferred Club, 1 Person)

A hotel room with a bed, a sofa, a small table, and a balcony with a view of mountains.

Junior Suite (Preferred Club, 1 Person)

  • 45 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Preferred Club, 3 Adults)

A hotel room with a large bed, a TV, a view of the sea, and a tiled wall.

Suite (Preferred Club, 3 Adults)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Preferred Club, 1 Adult)

A hotel room with a large bed, a TV, a view of the sea, and a tiled wall.

Suite (Preferred Club, 1 Adult)

  • 60 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Preferred Club, 3 Adults)

A rooftop terrace with a clear view of the sea, white pillars, and outdoor seating.

Suite, Ocean View (Preferred Club, 3 Adults)

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Ocean View (Preferred Club)

A hotel room with a large bed, a desk with a coffee machine, a TV, and a balcony with a view.

Double Room, Ocean View (Preferred Club)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Balcony, Pool View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of palm trees.

Double Room Single Use, Balcony, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Pool View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of palm trees.

Double Room, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Pool View (2 Adults + 1 Child)

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of palm trees.

Double Room, Balcony, Pool View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Ocean View (2 Adults + 1 Child)

A hotel room with a large bed, a wooden desk, a balcony with a view, and a tiled wall.

Double Room, Balcony, Ocean View (2 Adults + 1 Child)

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Ocean View (Preferred Club, 2 Adults + 1 Child)

A hotel room with a large bed, a desk with a coffee machine, a TV, and a balcony with a view.

Double Room, Ocean View (Preferred Club, 2 Adults + 1 Child)

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Preferred Club, 2 Adults + 1 Child)

A hotel room with a bed, a sofa, a small table, and a balcony with a view of mountains.

Junior Suite (Preferred Club, 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

A hotel room with a bed, a sofa, a dining table with chairs, a TV, and a balcony with a view.

Junior Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Preferred Club, 2 Adults + 1 Child)

A hotel room with a large bed, a TV, a view of the sea, and a tiled wall.

Suite (Preferred Club, 2 Adults + 1 Child)

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Preferred Club, 2 Adults + 2 Children)

A hotel room with a large bed, a TV, a view of the sea, and a tiled wall.

Suite (Preferred Club, 2 Adults + 2 Children)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Preferred Club, 1 Person)

A rooftop terrace with a clear view of the sea, white pillars, and outdoor seating.

Suite, Ocean View (Preferred Club, 1 Person)

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

A rooftop terrace with a clear view of the sea, white pillars, and outdoor seating.

Suite, Ocean View (Preferred Club, 2 Adults + 1 Child)

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (Preferred Club, 2 Adults + 2 Children)

A rooftop terrace with a clear view of the sea, white pillars, and outdoor seating.

Suite, Ocean View (Preferred Club, 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (Preferred Club)

A rooftop terrace with a clear view of the sea, white pillars, and outdoor seating.

Suite, Ocean View (Preferred Club)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Hyatt Ziva Jardín Tropical Tenerife

Catch some rays at the nearby beach or spend the day relaxing at Hyatt Ziva Jardín Tropical Tenerife's full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants. Housekeeping is available on request.
Hyatt Ziva Jardín Tropical Tenerife offers 419 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Memory foam beds feature down duvets. 43-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and hairdryers.

This Adeje hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Ziva Jardín Tropical Tenerife. During your stay, you're just a quick walk from Puerto Colon Marina. Features include free WiFi in public areas, plus 2 outdoor pools and 7 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • The 7 restaurants, 2 poolside bars and 4 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, body scrubs or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, Pilates classes and yoga classes
  • Within a 15-minute walk of Puerto Colon Marina and Fañabé Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Hyatt Ziva Jardín Tropical Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hyatt Ziva Jardín Tropical Tenerife offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 7 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 5597 square feet (520 square metres) and includes conference space. A terrace, a complimentary children's club, and an arcade/games room are also featured at the business-friendly Hyatt Ziva Jardín Tropical Tenerife. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Adeje hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hyatt Ziva Jardín Tropical Tenerife has 7 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Jardín Tropical Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Street parking available
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 10 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 7 restaurants

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Music library
  • Piano
  • Pilates classes
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,597 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in .

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Jardin Tropical
Hotel Tropical Jardin
Jardin Tropical
Jardin Tropical Adeje
Jardin Tropical Hotel Adeje
Tropical Jardin
Hotel Jardin Tropical Tenerife/Adeje
Hotel Jardin Tropical Tenerife/Costa Adeje
Jardín Tropical Hotel
Dreams Jardin Tropical & Adeje
Dreams Jardin Tropical Resort Spa
Dreams Jardin Tropical Resort & Spa Hotel

Hyatt Ziva Jardín Tropical Tenerife Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 946 reviews
Rating 8 - Good. 233 out of 946 reviews
Rating 6 - Okay. 48 out of 946 reviews
Rating 4 - Poor. 16 out of 946 reviews
Rating 2 - Terrible. 13 out of 946 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Abdihakin Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in a great location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, beautiful landscaping, lots of loungers, friendly staff. Absolutely clean and well maintained. Perfect location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to this hotel twice now and are already booked up for later this year, best hotel on the island, location staff and the hotel in general are 10/10 ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Cary

Liked: Amenities, property conditions & facilities
Great location, nice staff, good buffet and lovely hotel overall
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from when we arrived to when we left was awesome. The most relaxing week away. The quality of the food and drink was exceptional. We will certainly be returning. Well done to all the staff
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Sergey

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms, great food
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Staff very friendly - great location. Best pina coladas.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant experience. Very friendly staff. Views of the ocean and location were excellent. Breakfast was scrumptious (special thanks to the chef at the omelette station) but food at other restaurants at the resort could get better (basics like burger and wrap were underwhelming) . Would definitely come again for the hospitality and the vibe.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Josephine

Liked: Staff & service, amenities, property conditions & facilities
Excellent buffet breakfast with wide ranging choice including kids buffet. Staff lovely and friendly and good choice of amenities including table tennis tables, pools, fitness classes. Gym superb overlooking the ocean!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Calum

Best hotel
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

claire

Liked: Cleanliness, amenities, property conditions & facilities
The welcome at reception, the room, bed, pool area, staff, food, location, amenities, decor, gardens, all outstanding. We had a really lovely stay for 5 days, and wouldn't hesitate to reccomend.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Great location as its on the main board walk in town and allows you to walk either east or west to other areas. Easy access from the main island highway. Hotel: Very nice, quiet with great amenities. We had VIP access which was wonderful and we utilized each day.Room: Very nice, quiet, spacious with good views. I would certainly stay here again.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel, great location, clean and friendly welcoming staff. The sunset bar is great for an evening drink.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Good housekeeping, helpful staff
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent food, very helpful staff and good evening musicians too, thank you
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would come back!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing hotel. Very clean rooms, food was excellent both quality and variety, staff are very friendly and attentive. We really enjoyed the constant understated and relaxing live music from breakfast to evening. Overall just a lovely hotel.
Stayed 21 nights in Dec 2025
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
Amazing hotel. Great staff.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Ashwin Narasimha

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and beautiful architecture and layout. Very clean rooms. Great ambience. Very nice nig clean pool and activities. Very helpful and nice staff. Great location.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Megan Mary

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, stunning pool and the breakfast was amazing. Always sunbeds by pool and the location is amazing.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am staying at the Madrid Marriott Hotel Princesa Plaza and the breakfast is far way better than at Tropical. My wife was happy with everything except the breakfast buffet. My son got sick, so he stopped eating breakfast. Definitely the breakfast buffet does not meet the standard of such high quality resort. Please take advice from the Marriott Hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

James

An amazing hotel run by friendly staff in a fantastic location. The hotel is decorated with beautiful tropical plants, secluded from the coastal strip but close enough for lovely views from the bar. The food is a mix, great breakfast and lunch options but felt that dinner was poor, both in the booked restaurants and buffet. A small shame in an otherwise splendid hotel overall.
Stayed 4 nights in Mar 2026