The actual stay and room were great, with a comfortable bed, good air-conditioning and toiletries supplied. Thought there might have been some noise as we were in a room next to the stair-well. Fortunately, with the air-conditioner in use, we didn't hear a thing. Shower pressure was good after working out that the hot water tap was on the right rather than the left. Check-in took a while as there was no-one in the office and we rang the bell 3 times. (We were there at 2:10 pm).Went to the Pokies area and they finally sent someone. After that everything went smoothly and we enjoyed the 10% off our meal in the restaurant together with the free drink for each of us as part of the room deal.
Although room was comfortable. The room had a really strong smell of cigarettes. Opened door to balcony to let fresh air in, but it did not make much difference. Think all soft furnishings need to be deodorised. Would of been good to have some plates and cutlery in the room.
Paper thin walls can hear everything being said in other rooms, toilets flushing , shower running and loud cooler . Beds not made by room service, some towels added and removed but thatâs it.
What an amazing hotel. Staff were fantastic couldnt ask for better services, very helpful and accomidating. Beds so comfortable. Thank you Mary, youre a wonderful human being.
Sandy