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Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Exterior
Winery
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Interior
7 restaurants, breakfast, lunch, dinner served; seafood

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
  • Place, Akumal Beach
    ‪6 min walk‬
  • Place, Akumal Ecological Center
    ‪8 min walk‬
  • Place, Hekab Be Biblioteca
    ‪8 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪94 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite King Tropical View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(20 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Partial Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Partial Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • 50 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Swim Out King

9.4 out of 10
Exceptional
(14 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King | 1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(12 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(19 reviews)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out King

9.8 out of 10
Exceptional
(15 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean View

Romance Master Suite Ocean View | 1 bedroom, premium bedding, free minibar, in-room safe

Romance Master Suite Ocean View

  • 119 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean Front

View from room

Romance Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 119 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

  • 331 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double Tropical View

9.8 out of 10
Exceptional
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Partial Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double Partial Ocean View

  • 51 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View King

9.2 out of 10
Wonderful
(17 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double | 1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Romance Master Suite Swim Out King

1 bedroom, premium bedding, free minibar, in-room safe

Romance Master Suite Swim Out King

9.6 out of 10
Exceptional
(5 reviews)
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Double

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out Double

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite Swim Out Double

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out Double

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out King

  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean Front Swim Out

1 bedroom, premium bedding, free minibar, in-room safe

Romance Master Suite Ocean Front Swim Out

  • 119 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Unico Hotel Riviera Maya - Adults Only - All Inclusive
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4.5 out of 5, Wonderful, 962 reviews
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About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Secrets Akumal Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers 434 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This accommodation is furnished with single sofa beds. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Espresso makers and free minibar items are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Secrets Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Secrets Akumal Riviera Maya - Adults Only - All Inclusive's great beach location. During your stay, you'll be within walking distance of Akumal Beach. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy seafood with ocean views at Oceana, one of the property's 7 restaurants and 7 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the 3 hot tubs
  • Treat yourself to Swedish massages, facials or manicures and pedicures at Secrets Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the beach
  • 6.6 mi (10.6 km) from Xel-Há Park and 8.4 mi (13.4 km) from Dos Ojos Cenote
  • Airport shuttle service available for a fee
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Secrets Akumal Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an attached winery, outdoor tennis courts and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Akumal property.

The property hosts a free manager's reception daily.
Oceana – This poolside seafood restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.
El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Market Cafe
  • Oceana
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 hot tubs
  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 818 out of 1000 reviews
Rating 8 - Good. 115 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shamika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! We will return soon!!
Stayed 4 nights in Aug 2025

6/10 Okay

Meaghan

Stayed 4 nights in Aug 2025

10/10 Excellent

Julio, New York

Travelled with partner
Liked: Staff & service, amenities
Hotel has food exposed to flies and I didn’t appreciate this, also there is a lot of wild life in the property
Stayed 3 nights in Aug 2025

10/10 Excellent

Julissa

Stayed 3 nights in Aug 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet space to decompress
Stayed 5 nights in Aug 2025

10/10 Excellent

Aliza Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and food!! Amazing pools and service.
Stayed 10 nights in Jul 2025

8/10 Good

Sami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Complained about the toilet in my room more than once. Once we alerted the staff, they came and looked at it and told us it was fine and it was not. Also room service made a bunch of mistakes with our orders Everything else was fine
Stayed 9 nights in Jul 2025

10/10 Excellent

Ashwani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional. Beach was clean and plenty of cabanas. Plenty of food options if you eat meat, not so much for dinner if you’re vegetarian. Staff looks after all your needs. A great phone app lets you request things from room service, to housekeeping, to turn down service. Very impressed.
Stayed 7 nights in Jul 2025

10/10 Excellent

Howard Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personally this was our first time staying at an All Inclusive resort and we couldn’t be more happier with our stay. Everything was wonderful! The dining options, the staff, the endless amounts of activities as well as entertainment options made our stay that much more memorable. With only a few minutes walk to a private beach and ability to swim in the ocean all day long, as well as numerous pools in the resort and the option to reserve a room with its only private pool, Secrets Akumal has indeed set a high bar when it comes to All Inclusive resorts and we will definitely be going back. We had an amazing time and enjoyed all of the services. Highly recommend this resort for anyone looking to enjoy a week of vacation without the stress of having to arrange all the things that comes with planning for a vacation. Great service and a beautiful location!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality!
Stayed 8 nights in Jul 2025

10/10 Excellent

David B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff , the property and the over all environment was top rate . Never had any food that wasn’t quality . I give this place all diamonds
Great pools with awesome service
Loved my stay here
Stayed 6 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Eric, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Chris

Stayed 4 nights in Jul 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now this is the type of resort that means what they say: ALL INCLUSIVE. When I say that everything was amazing, it was--from concierge service (Francisco & Gerardo specifically) to room service (Lorenzo)to the dining options and customer service (Francisco that worked at Seaside Grill & Himitsu) to the entertainment provided by Lina. I HIGHLY recommend that when choosing your suite--get the swim out, you will NOT regret it!
When we arrived, the staff knew that it was my girlfriend's birthday and this was what we saw when we entered our suite!
The burlesque show on Friday night was full of energy and skill!
One of the many animals we encountered in it's natural habitat. Don't be afraid of the coatis as well!
Some of the best ice cream I have ever had!
Stayed 4 nights in Jul 2025

8/10 Good

Dylan Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Tarak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opulent rooms and grounds that instill a sense of exclusive luxury and provide a tropical swim into the life of the pampered. Let me give you some context. I and my lovely girlfriend of over 1 year arrived in July 2025 for a 5 day romantic getaway from NYC. In my opinion, this resort truly deserves its AAA rating, and I am comparing it to food, services, and spa’s in NYC. The population was mostly middle age, mostly couples, some groups of friends, no pretentious folks, a little party atmosphere some nights, mostly mature and refined folks with the random intoxicated partner on the premises. My desire to write a review is because of the impeccable attention to details and highly trained service staff that caters to you like you are ultra wealthy and famous. Delicious gourmet quality food served in a mixture of fine dining restaurants (table cloths and all), open air bars, elegant buffets too, and you can opt for the Preferred Club lounge, which will serve you exclusive self-service gourmet appetizers and top-shelf drinks. Let me try to give you some concrete and tangible details for you to interpret. The green coconut water they give you has the Secrets logo char branded into the coconut, and it’s been chilled in a cooler before they hand it to you off a serving tray. The bath towel you received after your Spa treatment with body exfoliation is in a private village designed for couples, with top-to-bottom glass walls in the shower room, and it will be warm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent drinks and food and perfect for relax mode
Stayed 5 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort we have stayed at in Mexico. It is an amazing property with so much to offer in terms of food, drinks, pools, entertainment, beach/snorkeling. You really don't have to leave the property at all as they have everything you need for a fabulous vacation. We came home feeling great (no stomach issues like we have experienced from past resorts in Mexico). Top notch service from an incredible staff. We will be going back.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, lush tropical landscaping make it truly feel like an escape into paradise. Service and staff were absolutely amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 6 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of seaweed, sargasso, which smelled terrible. The resort cleaned it up as best they could.
Stayed 6 nights in Jul 2025