The room 403 was huge, large bathroom, generally clean bed, dated bathroom-old fixtures, poor lighting. Property is old and needs lots of upgrades. Breakfast was very limited options, confectionery seems stale. High rate for room/stay.
This hotel was great for a one night stay. We enjoyed the fresh waffles in the morning! The property is a bit older; however, everything was cleaned and in order. We would stay here again
For the money, there were low expectations. The parking lot was uneven with many potholes. The hallways were dark. The room was large but had many non working parts from the shower curtain to the lamps. We would try someplace else next time.
The parking lot wasn't well lit. The driveway needs to be paved, gps did not indicate the precise location of the hotel and during check in, my information was not readily available
Parking lot has too many potholes. Breakfast staff is extremely unfriendly. Front desk staff was fine. Breakfast is extremely limited. Have to beg for a cup of coffee. The breakfast staff has a tips cup on serving desk. Those who tipped him get good service; those who didnât tip him get poor service! âčïž
I would never stay here again. I booked this hotel for myself and my parent, and the service was absolutely terrible. They only provided two towels for three of us, and when I asked for more, the front desk guy told me Iâd have to âwait until tomorrow.â That makes no sense, especially when Iâm only staying one night. He was rude and completely unhelpful.
The hotel recently changed its name from Ramada Albany to Albany Plaza, but the poor service is the same â if not worse. For the price they charge, youâd expect basic hospitality, but instead, you get attitude and excuses. Save your money and stay somewhere else.