Arrived at the property to find no keys in the lockbox, leaving completely locked out after a long day of travel. I reached out immediately, but there was no real solution or assistance provided. I was forced to book a hotel last minute, spending hundreds of dollars out of pocket, and the host did nothing to accommodate or reimburse for the issue. On top of that, the property is located in a very bad area, which made the entire experience even worse. I would not book this location again or recommend this property given how poorly everything was handled.