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Hotel Sercotel Ciutat d'Alcoi

4.0 star property

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Photo gallery for Hotel Sercotel Ciutat d'Alcoi

Property amenity
Premium Double Room | 1 bedroom, minibar, in-room safe, desk
Outdoor banquet area
Hallway
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Calle Colon, 1, Alcoy, Alicante, 3802
  • Place, Ivam Cada Alcoi
    ‪6 min walk‬
  • Place, Plaza de Espana
    ‪8 min walk‬
  • Place, MUBOMA Firefighter Museum
    ‪12 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, minibar, in-room safe, desk

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

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  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 126 reviews
The price is CHF 56
includes taxes & fees
24 Nov - 25 Nov
Hotel Reconquista

About this property

Hotel Sercotel Ciutat d'Alcoi

Hotel in Alcoy with health club and 24-hour business centre
Along with a health club, this smoke-free hotel has a 24-hour business centre and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hotel Sercotel Ciutat d'Alcoi offers 84 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sercotel Ciutat d'Alcoi. During your stay, you're just a quick walk from Refugio de Cervantes. You'll find features such as free WiFi in public areas, plus a gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Refugio de Cervantes and Pipican Barranquet de Soler
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9268 square feet (861 square metres) and includes a conference centre. An airport shuttle (available on request) is available for a fee. A health club, a library, and multilingual staff are also featured at the business-friendly Hotel Sercotel Ciutat d'Alcoi. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Alcoy hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,268 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.9 for adults and from EUR 10.9 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Ciutat d'Alcoi Marriott
AC Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Marriott
AC Hotel Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi by Marriott
Hotel Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
Hotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

Reviews

Hotel Sercotel Ciutat d'Alcoi Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 162 out of 260 reviews
Rating 8 - Good. 71 out of 260 reviews
Rating 6 - Okay. 21 out of 260 reviews
Rating 4 - Poor. 2 out of 260 reviews
Rating 2 - Terrible. 4 out of 260 reviews

Reviews

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Charbel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Hatem

Stayed 1 night in Jul 2025

10/10 Excellent

Tiia E

Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2025

10/10 Excellent

marzieh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
around the area.
Stayed 5 nights in Apr 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding over the Easter weekend. Most stores/shops/restaurants were closed due to the holiday, so can't rate if they were any good or not. Hotel was clean, room was fine but small. Bathroom had a large tub - which was nice to be able to have a soak after a long day. We opted for the included breakfast and glad we did - it was good and very convenient - especially since everything else was closed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeongin

Stayed 1 night in Apr 2025

10/10 Excellent

Sasa

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff And very local to the amenities I was visiting
Stayed 4 nights in Dec 2024

8/10 Good

Sergio Jose Brito

Good
Stayed 5 nights in Dec 2024

6/10 Okay

Sara

Liked: Property conditions & facilities
Very good location!
Stayed 1 night in Sep 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi Soain

It was okay covered the basic needs and was an elevated stay for the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Cravat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Simon

Stayed 4 nights in Aug 2024

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Fonts D'Algar

Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilkay, Lynbrook

Travelled with group
Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Easy parking
Stayed 4 nights in Apr 2024

10/10 Excellent

Gustavo, Volketswil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023

10/10 Excellent

Eduardo, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charm of luxury in a small town.
Stayed 1 night in Nov 2023

8/10 Good

Onder

Stayed 1 night in Aug 2023

10/10 Excellent

Branimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alcoi stay

Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in old town in the mountains. Clean with nice breakfast bar, clean bathroom and rooms. Shopping options near by with small cafe, bakery and shopping centre. Parking easy around for free.
Stayed 1 night in Jul 2023