The room condition was poor with no amenities: no dresser, closet, soap, shampoo, USB outlets, clock, tissue. We couldn't sleep due to the uncomfortable bed and light coming through the window. In the morning we were appalled at the shower which didn't spray water. Instead it ran down the wall and onto the floor. The microwave was defective and no coffee was available in the lobby. We decided to check out but no one knew how to refund our money.