Staff were very nice and helpful. Location okay. Close to the train station, and within reasonable walking distance to the canals and sightseeing locations. Expected more for the price, but Amsterdam is very expensive so I guess we shouldn't have been surprised. Tiny hotel, with just a few rooms per floor. Some of the rooms are in the basement, with no windows. I was told I booked the basement, but I don't remember 'basement' being mentioned anywhere in the booking process. I did book the least expensive rooms. Four ladies traveling together, so two rooms. One got upgraded to the first floor, so had to draw straws for who would be in the basement. Just one night on a 24 hour layover, so it worked out okay.