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Quentin Arrive

2.0 star property

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Photo gallery for Quentin Arrive

Basic Triple Room, 3 Single Beds, Shared Bathroom (4th floor) | Free WiFi, bed sheets
Exterior
Reception
Standard Room, 2 Single Beds, Private Bathroom | Room amenity
Staircase

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Haarlemmerstraat 65, Amsterdam, 1013 EL
  • Place, Herengracht Canal
    ‪1 min walk‬
  • Place, Dam Square
    ‪10 min walk‬
  • Place, Anne Frank House
    ‪10 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Basic Room, 2 Single Beds, Shared Bathroom

Basic Room, 2 Single Beds, Shared Bathroom | Free WiFi, bed sheets

Basic Room, 2 Single Beds, Shared Bathroom

  • 7 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds, Private Bathroom (some rooms situated in the basement)

Standard Triple Room, 3 Single Beds, Private Bathroom (some rooms situated in the basement) | Free WiFi, bed sheets

Standard Triple Room, 3 Single Beds, Private Bathroom (some rooms situated in the basement)

  • 13 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Quadruple Room, Shared Bathroom

Free WiFi, bed sheets

Basic Quadruple Room, Shared Bathroom

  • 13 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, 2 Single Beds, Private Bathroom

Standard Room, 2 Single Beds, Private Bathroom | Free WiFi, bed sheets

Standard Room, 2 Single Beds, Private Bathroom

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room, 3 Single Beds, Shared Bathroom (4th floor)

Basic Triple Room, 3 Single Beds, Shared Bathroom (4th floor) | Free WiFi, bed sheets

Basic Triple Room, 3 Single Beds, Shared Bathroom (4th floor)

  • 11 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room, Private Bathroom

Free WiFi, bed sheets

Standard Quadruple Room, Private Bathroom

  • Sleeps 4
  • 4 Single Beds

View all photos for Basic Single Room, 1 Single Bed, Shared Bathroom

Basic Single Room, 1 Single Bed, Shared Bathroom | Free WiFi, bed sheets

Basic Single Room, 1 Single Bed, Shared Bathroom

  • 5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Room, 1 Double Bed, Shared Bathroom

Basic Room, 1 Double Bed, Shared Bathroom | Free WiFi, bed sheets

Basic Room, 1 Double Bed, Shared Bathroom

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Quentin Arrive

Hotel in Amsterdam, near Dam Square
This smoke-free hotel features tour/ticket assistance, a front desk safe and free Wi-Fi in public areas.
Quentin Arrive offers 34 accommodations with free toiletries. 21-inch flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quentin Arrive, you're just a quick walk from Herengracht Canal. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Dam Square and The 9 Streets
Quentin Arrive offers its guests tour/ticket assistance and a front desk safe. Public spaces have free WiFi.

This Amsterdam hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 per person

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17.00 per person
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property’s 4th floor room type has access to shared showers on other floors of the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quentin Arrive
Quentin Arrive Amsterdam
Quentin Arrive Hotel
Quentin Arrive Hotel Amsterdam
Quentin Arrive Hotel Amsterdam
Quentin Arrive Hotel
Quentin Arrive Amsterdam
Quentin Arrive Hotel Amsterdam

Reviews

Quentin Arrive Reviews

6.0

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 144 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 280 out of 1002 reviews
Rating 4 - Poor. 153 out of 1002 reviews
Rating 2 - Terrible. 201 out of 1002 reviews

Reviews

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs in my bed. All eggs on the mattress had to book a new hotel
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Disliked: Room comfort

Not worth the money

Very small family room for the price. Beds and bedsheet were not spot on clean. Good location. Expensive items and snacks for sale at reception.
Stayed 2 nights in Apr 2025

2/10 Terrible

Norma

Disliked: Cleanliness, property conditions & facilities
There was nothing unique above this place the worst place we've ever stayed in, room was in the basement carpet on the stairs filthy,4 cots wirh spondes the room was like a filthy dorm room no one shoul
Stayed 2 nights in Aug 2025

4/10 Poor

Anneliese

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The bed was comfortable. Check-in on August 11, 2025, was with a very grumpy and rude woman. One of the two toilets on the ground floor was broken. The elevator is out of order (broken). The beer tap at the reception desk is broken, and the light of the nameplate outside is also broken. There is one toilet per floor and one bathroom for both floors 3 and 4. One towel per room for three people in the room.
Stayed 1 night in Aug 2025

6/10 Okay

Roberta

Liked: Staff & service
I had emailed the property in advance that I would like to check in 2 hrs early. When I arrived the room wasn’t available and would be at the regular check in time. I did end up using the shared shower and toilet. The leaving my stuff in the closet. The staff were helpful and accommodating. This is my second time staying at this hotel but this time solo. I forgot how noisy it is outside. There’s a heater in the room but no AC (which makes sense because it’s an old building), so my window was open. Throughout the night, people would be yelling in the streets. I noticed that even if the window was closed, there’s a whole broken into the window for ventilation purposes. Bed, pillow and blanket wise was fine. I found that comfortable. Shared toilet and shower is interesting because it’s timed. So you have to wave your hand to make sure it senses your presence. Water temp and pressure was fine. There is shampoo/body wash and conditioner. I remembered the stairs. Which is the spirally stairs. I only stayed 2 nights so I had a small carry on suitcase. I remembered last year there were 3 of us and we had carry on and a large suitcase. So it can be tiring to go up that many stairs esp if tired from travelling. I found the location very convenient to the central station and convenient to everything else.
Stayed 2 nights in Aug 2025

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff dismissed all problems, room dusty and dirty, not clean at all. Side table had marks from the people before, hair on the shower wall, stain mark on headboard and many other issues that fall under a “filthy room”. Photos also don’t reflect how the room actually looks don’t think of staying here
Stayed 3 nights in Aug 2025

2/10 Terrible

Sin yan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is more like a hostel. I concluded this is terrible stay. I stayed in share bath room, and the bath room is dimmed , shampoo used up and no refill until 2 days later. People stayed at my floor are very noise even at mid night. The wall between the rooms like paper, I can even feel the people walking outside since my bed will shake. Can’t really sleep. Also , no elevator. You have to carry your luggages up to your floor. Only one thing to appreciate, the staffs are helpful and nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Quentin! Stayed in 2 different of their locations & both were great!
Stayed 1 night in Aug 2025

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
Smallest room ever. Staff was somewhat friendly checking us in. Hotel should be considered a hostel. Wouldn’t recommend staying here
Stayed 3 nights in Jul 2025

4/10 Poor

Tina

Travelled with family
Disliked: Property conditions & facilities
Didn't like being in the basenent with people outside right next to the only tiny window that would not close.
Stayed 1 night in Jul 2025

2/10 Terrible

Anna

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No elevator.. Stairs were a death trap.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, room comfort
ROBBED, ROBBED, ROBBED. Both my son and I were robbed by the hotel staff. The manager was not helpful at all, and was even smiling and smirking when I was explaining my situation. I told him I didn't find this funny at all. Someone went through all of my zippers in backpack to find my cash, and then went through my sons wallet and took his cash too. A high school kid, saved up for a trip to Europe, robbed by staff. Unreal. We estimate that they took about $500 total cash. Management would not allow me to check out early and refused to do anything about it. I was supposed to stay three days, but I left on day two and booked a real hotel. I left early despite having to pay for the extra night. Management should have let me check out early after being violated and lied to. No air condition and it was hot in the room and stinky.
Stayed 3 nights in Jun 2025

4/10 Poor

Venla

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Asha

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Dominic Jake

Stayed 2 nights in May 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No elevator so navigating the narrow stairs was a challenge. Otherwise staff were great room was good
Stayed 2 nights in May 2025

2/10 Terrible

Beck

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room looks nothing like the pictures. It’s quite dirty and I would never come here again. The older woman at the front desk was horribly rude as well. Overall poor experience, not even worth the cheap price.
Stayed 1 night in May 2025

2/10 Terrible

christopher

Travelled with family
Bathrooms were gross, shower curtain was only thing separating shower from rest of bathroom. So water would go everywhere. Bathroom floor looked like it had never been mopped. Towels were small and sparse. Nowhere to put anything in bathroom or bedroom. Tv did not work, doors wouldn’t close unless you slammed them. Multiple times I saw other rooms with the doors ajar. In middle of night some guy walked into our room bc our door was not closed properly. No phone in room to call front desk. Elevator to bring luggage up and down was out of order.
Stayed 4 nights in May 2025

8/10 Good

Cherylee

Stayed 4 nights in May 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy at night we can”t Sleep any minutes.
Stayed 1 night in May 2025

8/10 Good

Julie

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again.

When i book the hotel, I didn't see that the property doesn't have a Iift. Luggage up and down problem. The first stay in a room 105, window faces the street intersection. Whole night is noisy. No room cleanings, even take away trash and gives clean towls, toilet tissues.
Stayed 4 nights in May 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Ann

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Substandard Amsterdam Hotel

This is a very substandard and noisy hotel. The elevator does not work and the bathrooms are frequently out of paper. The lights in the bathrooms turn off very quickly if one isn’t moving.
Stayed 8 nights in Apr 2025