Firstly, we didn’t receive any check in instructions so we waited over an hour outside the property waiting to get in.
Secondly, on the day of our wedding, we planned on using this place to get ready with all of the bridesmaids. The power went out at 9:30 am and there was no mention of a generator when I asked if there was anything that could be done. We had to book a hotel room because we were on a strict time schedule and when I let the owner know, he thought that was a good time to let me know there was a generator.
We did receive a noise complaint so that is our bad, but as soon as he let us know we turned it down greatly. For this we received a $100 fee. It was a Saturday night.
He also charged us a $100 fee for extra guests. We did not have extra guests and we actually had less than the amount I paid for. He counted my hair stylist who was there for 30 minutes as someone who stayed the night, and my mother who was also there for 30 minutes as an overnight guest. Also one bridesmaid who didn’t not stay the night (only there to get ready, but had to leave to the hotel because we were out power) as an overnight guest.
Lastly, we were 10 minutes late from check out (10:10am) and one person forgot her purse so she ran in for less than 2 minutes to retrieve it. We were charged $100 for this.
Overall, the place is very nice. But I think we were very unfairly charged for multiple reasons. We also had to spend $600 on a hotel and were not reimbursed. 1/10 recommendation