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Stayed 3 nights alone. Staff are very polite and helpful. Cleanness of room was perfect. Beds are not the most comfortable but not bad. Location is at very centre so there may be a little noise coming from the windows at evenings. Breakfast is satisfying. I may stay ağacın.
Perfect choice to stay in Ankara! Great confort and outstanding value for money. Staff hyper-supportive (special thanks to Burak & Ergul - lobby - and Mehmet & Muhanmet - restaurant - and the Chefs!). Rooms are very convenient, toilet as large as desirable.
After check in, I realized the room I was provided was standard and Not the deluxe I paid for. Also, No King bed which according to my reservation and no mini bar/ fridge. WiFi also didn't work for the first hour.
We then decided to check out, after arguments and insults from manager burak.
We gut our refund and left. Would NOT recommend to anyone! No integrity nor honesty.
I liked that it was a small property, off the main road, very close to the US embassy. My room was very large, clean, recently remodeled.
The bed, comfortable. The staff, extremely friendly, accommodating and helpful.
The hotel is great. Room was very nice snd clean. Shower and bathroom was perfect. Bed and linen very comfy. Location not bad. 10 minutes walk to Kizilay Metro. All hotel inside & outside looks like proper 4 stars hotel. Exept reception staff. Only one women which I meet was friendly. On arrival guy told me in his broken english that he doesn't have my booking, showing me someone else reserwation and make me confusing. Finally he founded but any communucation with him was not possible. In 4 stars hotel I will expect more fluent english at Reception. Another terrible and unfriendly guy I meet on my last day. It was Saturday and Post Office was closed. I offered him 20 Lira if he could buy one stamp on postcard and sent it for me. His reaction was insane. He said that he's not living in Ankara and he's not gonna to do this. Wow. Fair enough that this is not a good customer service in 4 stars hotel. Shame.