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Cleopatra City Hotel

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Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Kizlarpinari Cd. No:48, Kizlarpinari Mah., Alanya, Antalya, 07400
  • Place, Kleopatra Beach
    ‪5 min walk‬
  • Place, Alanya Aquapark
    ‪15 min walk‬
  • Place, Damlatas Caves
    ‪2 min drive‬
  • Airport, Gazipasa (GZP-Gazipasa - Alanya)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds, Balcony, City View

  • Beach view
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 1 Bedroom, City View

View from room

Deluxe Double or Twin Room, 1 Bedroom, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Cleopatra City Hotel

This hotel features an outdoor pool, a 24-hour health club and a beach bar. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a fridge in a common area.
Cleopatra City Hotel offers 35 air-conditioned accommodations with private pools and fireplaces. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. 55-inch LCD televisions come with premium satellite channels, DVD players and smart speakers. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, kitchenware and utensils and espresso makers. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms feature all-in-one washer/dryers and minibars. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Cleopatra City Hotel, you're just a quick walk from Kleopatra Beach. Features include free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the beach bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, kayaking and sailing
  • 7 minutes by foot from Kleopatra Beach and a 3-minute drive from Alanya Archeological Museum
  • Free beach shuttle service
Some rates at Cleopatra City Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Cleopatra City Hotel offers its guests an outdoor pool and a 24-hour health club. There's a coffee shop/cafe on site. You can enjoy a drink at the beach bar. WiFi and wired Internet are free in public spaces.

A library, a terrace, and barbecue grills are also featured at the business-friendly Cleopatra City Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Belle Époque Alanya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

All-inclusive details

All-inclusive room rates at Cleopatra City Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: TRY 120 for adults and TRY 100 for children
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour health club
  • Books
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Sailing
  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • Art supplies
  • Baby monitor
  • Children's toys
  • Dining table
  • DVD player
  • Grocery/convenience store
  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas

More

  • 1 building
  • 5 floors
  • Belle Époque architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • DVD player
  • DVR
  • Private pool
  • Smart speaker

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Hob
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • All-in-one washing machine/dryer
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cleopatra City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: TRY 1500 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 120 for adults and from TRY 100 for children
  • Airport shuttle fee: TRY 500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Cleopatra City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cleopatra City Hotel Hotel
Cleopatra City Hotel Alanya
Cleopatra City Hotel Hotel Alanya

Cleopatra City Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 54 reviews
Rating 8 - Good. 11 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 3 out of 54 reviews
Rating 2 - Terrible. 12 out of 54 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Yusuf

Disliked: Amenities, property conditions & facilities
Very poor and bad service
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

ABONZAH INES

Liked: Cleanliness, amenities
Lacceuil la synpathie
Stayed 12 nights in Sep 2024
Verified review

4/10 Poor

Ingrid

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Keine Kartenzahlung, Frühstück sehr schlecht, Schmutz im Zimmer. Klimaanlage sehr leise, Pool gut. Personal war nett. Hotel ist stark renovierungsbedürftig. Kann ich nicht empfehlen
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Pakize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der var nogle udfordringer men personalet var rigtig gode til at løse det.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Ismail

Liked: Cleanliness
Disliked: Staff & service
İki günlük bir dost ziyareti için gittiğim Alanya'da bu oteli hotels .com dan 2 oda ayırmıştım. Akşam 22:00 da giriş yaptığım otelde kendimi turist gibi hissettim. Recepsiyon görevlisi yabancı Anlaşana kadar biraz zaman geçti.odaya geçtim bir duş alayım dedim havlu yok. İsteyince getirdiler. Bu saate kadar yerleştirmeleri saçma. Allah'tan oda temizdi. Sabah kahvaltısı afiş lerindeki ,resimlerdeki görüntüyle alakası yok. Tek çeşit peynir ,siyah zeytin, kuru fasulye vardı kahvaltıda... :) kısacası vasat ötesi bir kahvaltı .
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Darune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danks
Stayed 9 nights in Aug 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Världens sämsta hotell

Väldigt slitet, dålig incheckning, kackerlackor i rummet, AC fungerar ej. Tejpad duschslang, lampa som hänger över sängen med kablar Lita inte på deras omdöme!!!!
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

EBRU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

felaket

check in sırasında personel Türkçe bilmiyordu. İngilizcesi de vasat altı. anlaşmak zaman aldı. kimliklerimizin telefonuyla fotoğraflarını çekti. Ertesi akşam otele girerken yine aynı personel bizi hatırlamadığını ve erkeklerin otele misafir getiremeyeceğini neredeyse işaret diliyle anlatmaya çalıştı. Getirirlerse ek ücret ödemeleri gerektiği duvarda yazıyordu. Gördüğümüz muamele buydu.Otel o kadar pisti ki hiçbir yere dokunmak istemedim. O kadar tedirgin edici bir otel ki akşam yatarken bavulumu kapının arkasına dayadım.
Stayed 3 nights in May 2023
Verified review

2/10 Terrible

Elvan Yildiz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophe

Pas de wifi, pas de chauffage, chambre sale, pas d'eau chaude (selon la réception, il y a de l'eau chaude que quand il y a du soleil). Chambre isolé (vous entendez tout, la voisine d'à côté, où des personnes passant dans le couloir) Bref c'est un hôtel catastrophique, dont je n'irais plus jamais même gratuitement
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

Betty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig service ringe med rengøring.

Personale fremstår som ligeglad Dørene på værelset binder. vandet i bruser virkede elendigt enten var det koldt eller varmt og intet tryk i bruser. Ville aldrig vende tilbage til dette hotel. Man skal bede om rengøring på hotellet ellers bliver der ikke gjort rent. Efter jeg har påtalt det 3 gange blev der gjort rent. Der skulle være gratis adgang til stranden men 2 uge jeg var der skulle jeg lige pludselig selv betale for det. Valgte til sidst og skifte hotel.
Stayed 14 nights in Jun 2022
Verified review

8/10 Good

Mehmet Okan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alanya tatili

Konaklama sırasında herhangi bir problem ile karşılaşmadık. Zaten gezme amacıyla geldiğimiz için oteli sadece uyumak için kullandık. Aracımızı otelin hemen önüne park ettik. Ama yoğun sezonda müsait olur mu bilmiyorum. Odaya giriş yaptığımızda oda genel olarak temizdi. Özetle fiyat performans olarak tatmin edici bir otel.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Stayed 3 nights in Mar 2022
Verified review

8/10 Good

Duygu

Liked: Staff & service, property conditions & facilities
Konum olarak cok memnun kaldim ve gunduz resepsiyondaki calisan cok yardımcı oldu. Tek sikinti odada buzdolabı yoktu onun disinda rahatsiz edici hic bir şey yasamadim tek basima oldugum için bir otelde en aradığım şey güvenilir olmasiydi bu konuda içim rahat 3 gün gecirdim. Odadaki esyalar yeniydi banyo falan tertemizdi. Fiyat performas olarak parasini fazlasiyla hakediyor. Benim için uygunluk da öncelikliydi bu konuda memnun edici
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

ozdemir

Liked: Staff & service
Oda güzeldi.calisan arkadaşlar ilgiliydi
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

Chad

Disliked: Staff & service, amenities
It was worth $20 but tv didn’t work, phone didn’t work, and staff wasn’t very helpful
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Ayça

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok güleryüzlü ve anlayışlılar🤗
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Ute

Location close to beach, in walking distance to city center, close to restaurants and supermarkets. Had to change room and floor in order to get WiFi, no other language TV channel but a news channel in English from Istanbul. Had to let water run for up to half an hour before it was hot enough for a shower. Hotel is good value for money if you overlook some hiccups.
Stayed 7 nights in Oct 2020
Verified review

8/10 Good

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buzdolabi problemi var haricen oda genis ve klima sorunsuz du
Stayed 3 nights in Sep 2020
Verified review

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar güzel yeteri kadar büyük ve temiz. Sadece ayak havlusu yokdu.
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet memnun kaldım..
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Sergei

Disliked: Staff & service, room comfort

No wifi in rooms

It took a lot of time to realize there is no wi-fi in my room on 2nd floor. On first day in a spot near entrance door I could access internet, but all other room was a blind zone. Next days on all 3 devices I couldn't open any website. Wifi was left only in lobby(0 floor). I think that limitation was done by purpose. It took a lot of my time to get what is going on, hotel owners do not value your time. Beside that wifi problem, there was a leak under the toilet, so there was water constantly at entrance to bathroom. Air condinioner was weak, did not cool enough. At breakfast personnel do not keep required social distance, phisically touches you. Owner writes you back in Arabic. Not bad pool, enough space in room, but service is bad. Shower cabin near the pool is not private, the lightweight curtain blows in constantly and touches you, I can't imagine why they couldn't place a door there. I left this bad place asap.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel gayet konforlu,çalışanlar çok ilgili ve kleopatra plajına 250 mt uzaklıkta...
Stayed 6 nights in Jul 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness
Personalet var søde og smilende. Morgenmaden var gammelt brød i plastikposer. Man måtte selv bede om rengøring.
Stayed 7 nights in Oct 2019
Verified review

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Der Aufenthalt war angenehm und in der Nâhe der Stadtmitte und dem Meer
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

SabrinaThornbæk

Liked: Property conditions & facilities
Hotellet var flot, så nyt ud med en sød lille pool. Desværre skulle man kæmpe om stederne hvor solen ramte, da hotellet skyggede for solen nogle af timerne. Vi sov på 1 sal, og de første par dage var ok, da der ikke var særlig mange gæster. Men de efterfølgende dage sov vi meget dårligt, da der er så meget larm fra andre gæster. Og da der er så lydt, larmer det helt vildt meget når folk går op og ned af trapperne og snakker/råber imens. Det lød som om de gik rundt inde hos os. Der bliver os vasket tøj kl 2 om natten, hvilket os larmer helt vildt meget, og derfor gik ud over vores søvn. Tror deres vaskeri var på værelset over os. Vi havde bestilt en suite, med dobbeltseng. Men det værelse vi fik, var ikke en suite er jeg ret sikker på. Der var to enkelt senge, som vi satte sammen istedet for. Vi gad ikke at kommentere det, da vi var trætte da vi ankom, og da de snakker meget dårligt engelsk er det svært at kommunikere med dem. Men ellers er de super søde.
Stayed 14 nights in Aug 2019