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Hotel FRANQ

4.0 star property

Choose dates to view prices

Photo gallery for Hotel FRANQ

Exterior
Lobby sitting area
Property entrance
Interior entrance
2 restaurants, lunch served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Kipdorp 10-12, Antwerp, 2000
  • Green Square
    ‪5 min walk‬
  • Antwerp Market Square
    ‪6 min walk‬
  • Antwerp Zoo
    ‪16 min walk‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, desk

Classic Room

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Room (Small)

1 bedroom, minibar, in-room safe, desk

Classic Room (Small)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | 1 bedroom, minibar, in-room safe, desk

Cosy Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Family Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, minibar, in-room safe, desk

Luxury Suite

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Property entrance

Hotel Rubens - Grote Markt

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (597)
The price is CHF 173
for 1 room
includes taxes & fees
9 Jul - 10 Jul
Hotel Rubens - Grote Markt

About this property

Hotel FRANQ

Luxury hotel with 2 restaurants and fitness centre
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services.
Hotel FRANQ offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel FRANQ. During your stay, you're just a quick walk from Antwerp Market Square. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • 6 minutes by foot from Antwerp Market Square and a 2-minute drive from Antwerp Zoo
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a library, and a terrace are also featured at the luxury Hotel FRANQ. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Antwerp hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:00 AM.
Restaurant FRANQ* – This fine-dining restaurant serves lunch and dinner. Reservations are required.
FRANQ Bar – This bar only serves light fare. Open daily.
La volta – This restaurant serves lunch and dinner. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 34 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:00 AM for a fee: EUR 28 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • FRANQ Bar
  • la volta
  • Restaurant FRANQ*

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 28 per person
  • Airport shuttle fee: EUR 90 per room (one-way)
  • Covered self-parking fee: EUR 34.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel FRANQ offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Franq Antwerp
Franq Antwerp
Franq
Hotel FRANQ Hotel
Hotel FRANQ Antwerp
Hotel FRANQ Hotel Antwerp

Hotel FRANQ Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 258 reviews
Rating 8 - Good. 67 out of 258 reviews
Rating 6 - Okay. 15 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 0 out of 258 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

A lovely hotel. Centrally located and I had a nice big room.
Stayed 5 nights in Mar 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Liked this hotel and would stay there again. However next time we would pay a little extra and opt for a bigger room than we had on this stay. We were there for 4 nights , and the room we had was probably only suitable for a 1 or 2 night stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

6/10 Okay

Shahrooz

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Fine

Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel with great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic Hotel

Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna, Laredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with high quality services and decor. I look forward to future visits.
Stayed 2 nights in Jul 2024

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but disappointed with broken shower

My mum and I stayed for 3 nights, the hotel is gorgeous, great location and the staff are really friendly. I would have given 5 stars, however, we were disappointed that our shower was broken during our stay and wouldn't drain properly. On reporting, an engineer came on the second night, but was even worse. We were not offered any form of compensation for this.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. EXCELLENT restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Property conditions & facilities, room comfort

Excellent hotel in a great location

Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Patanjali

Stayed 2 nights in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay!

Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. My biggest problem with this hotel is the bed. The bed was awful. Waking up on vacation sore and uncomfortable isn't ideal. The breakfast was wonderful as was the staff on duty for the breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and great location

Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Stayed 2 nights in Nov 2023