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UMAI PALACE

2.5 star property

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Photo gallery for UMAI PALACE

Meeting facility
Exterior
Standard Double Room | Laptop workspace, free WiFi
Interior
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
413 C. Mercaderes, 991088305, Arequipa, Arequipa, 04001
  • Place, San Camilo Market
    ‪5 min walk‬
  • Place, Arequipa Plaza de Armas
    ‪7 min walk‬
  • Place, Arequipa Cathedral
    ‪7 min walk‬
  • Airport, Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Grand Triple Room

  • 34 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed
  • Free Wi-Fi

Family Room

  • 24 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Bunk Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Laptop workspace, free WiFi

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Laptop workspace, free WiFi

Comfort Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Grand Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

UMAI PALACE

This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
UMAI PALACE offers 10 accommodations. Rooms open to patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include printers and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at UMAI PALACE, you're just a quick walk from Patio del Ekeko. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a business centre, 3 meeting rooms and a conference centre
  • Just a 4-minute walk from Patio del Ekeko and 6 minutes on foot from Museo de Arte Virreinal de Santa Teresa
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 377 square feet (35 square metres) and includes a conference centre.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
UMAI PALACE has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (377 square foot of space)
  • Coworking space

Accessibility

  • No lift

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

UMAI PALACE Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Corentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel & staff but noisy

The hotel is very nice, clean and fully equipped. The staff is amazing, welcoming and friendly. They manage to help you at any mean. The hotel is also very well located, very close to the center. One problem is: it is located above a bar/club that plays loud music until 2 a.m. so definitely not helpful to sleep well.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025