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Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

Fountain
A multi-story building with balconies, a pedestrian crossing, and a traffic signal.
A hotel room with a large bed, a desk, a chair, a lamp, and two paintings on the walls.
A hotel kitchen with a coffee station, whole milk and skim milk dispensers, a coffee maker, and a food display.
A circular pool with a metal ladder and a tiled deck.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
120 Patton Avenue, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Place, Wicked Weed Brewing
    ‪9 min walk‬
  • Place, The Orange Peel
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a painting, and a telephone.

Standard Double Room

8.2 out of 10
Very good
(122 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a small bedside table with a telephone, a framed picture above the bed, and a mirror in the corner.

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(212 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Downtown Inn and Suites

Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and a front desk safe are on-site.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the shopping around Downtown Inn and Suites. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Harrah's Cherokee Center - Asheville and Wicked Weed Brewing
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Downtown Inn and Suites. Free self parking is available.

This Asheville motel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Downtown Inn and Suites.

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1220 reviews
Rating 8 - Good. 409 out of 1220 reviews
Rating 6 - Okay. 179 out of 1220 reviews
Rating 4 - Poor. 62 out of 1220 reviews
Rating 2 - Terrible. 34 out of 1220 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great location!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great. Nice staff and rooms.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
For an inexpensive place to stay in a very popular area of Asheville, it’s great.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good internet, decent bed
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kela

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel and clean with a great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Winnifred

Liked: Cleanliness, amenities
Always great place to stay while in Asheville
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, old, but clean rooms with comfy beds, microwave and refrigerator. Cute little outdoor pool, too! Helpful and friendly staff.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

david

Great location! Close to downtown activities!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service
Basic, but price and location were great
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Fredrick

Liked: Cleanliness, amenities
Property, looks shabby and dated on the outside, but the rooms were large, clean with a very comfortable bed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and pretty quiet considering the hotel is situated on a main road. Staff were super friendly. Breakfast was nice!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
The hotel is well located to walk to activities in central Ashevillle. Good parking. Good breakfast. Needs updating but served well for a short visit to Asheville.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MASAFUMI

Excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the newest place to stay in downtown, but the staff is great, its location is great, and the breakfast is solid. Will definitely be back.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anna

Liked: Cleanliness, amenities
Great location!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Nichole

Liked: Cleanliness, property conditions & facilities
Clean room ,easy check in , good breakfast and checkout !!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and great location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dana

Liked: Cleanliness
You can't beat the price , location , free breakfast , the rooms , interior and exterior are clean and well kept. Staff are friendly and helpful
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities
Very clean but outdated. Staff was nice. Close to everything. Nice that there was free parking and breakfast.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unusual place to stay. It was very clean and friendly. What was unusual was on-site parking at a hotel downtown. You could walk everywhere.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exactly as others have described the building on the exterior looks to need some help but dont let that fool you, inside the rooms are prestine, the staff is super friendly, and the location is in prime walking of downtown. I would absolutely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Would stay here again. a++
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Morgan

Disliked: Amenities
Everything was as good as it could be for this place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after a concert at the White Eagle. The walk was safe and easy. Great proximity to shopping and restaurants!
Stayed 1 night in Mar 2026