The room smelt like a chain smoker had been shut up in there for days, the kick panel was barley hanging on so it scratched my daughters leg, the telephone didnât work, and when I went to check in I had to go find the lady at the front desk. She was in the back talking .
I arrived Wednesday and checked out Sunday morning, but do not have extractor in bathroom, room itâs not really clean, Friday night people a outside my room, drinking, smoking, screaming, till 4:00 am alike 12 people in one room Saturday night same thing. Plus âŠâŠâŠ..
Overall, the property was ok. The room was clean. The tile in the bathroom area was slippery and the bathroom door caught on the toilet when trying to close it but that wasn't too much of a problem. The toiletries and towels were well stocked. The lobby was clean and the staff was attentive. It was fine for a night.
I donât see anywhere to add pictures, but I have pictures of a couple disinfectant wipes that we used on the floor, the light switches, the air conditioner, and other spots that came up completely black! Our toilet also had black stuff around the rim. Our fridge was unusable because it was disgusting. It didnât have power and there was a ton of mold in the freezer section. We were in NC to help with disaster relief, and thatâs the only reason we didnât just pack up and walk out shortly after arriving. I would never ever stay here again.
Immediately upon checking in and entering the room, found bugs jumping around in the bathroom. Took videos and pictures, returned to the front desk with them . There was no offer of any other room or any kind of remedy so hotel immediately canceled the reservation.
The room was clean and as expected. The bathroom was clean, but small and somewhat dated. It did not appear there was a working vent fan in the bathroom. There was a fan, but it appeared it had been a long time since it last worked.
Overall just a friendly place to stay they help my fiance set up our room after he proposed to me they are very helpful and friendly 100% this is the place that I Stay every time I go out to Black Mountain for the weekend
It was good i had a coach bus and had to park next door on another lot, bteakfast was ok but mo cream cheese for bagels at check out they couldn't print a receipt which i ask to email to me insteasd. But i don't see that and i need it for business.
Needed better housekeeping practices. Large stain on one of the bed spreads. Toilet seat loose and moved when you sat on it. Black mold inside toilet under rim.