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Best Western Gwinnett Center Hotel

2.5 star property

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Photo gallery for Best Western Gwinnett Center Hotel

Lobby
Business centre
Exterior
Lobby
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
3670 Shackleford Rd, Duluth, GA, 30096
  • Place, Gwinnett Place Mall
    ‪17 min walk‬
  • Place, Sugarloaf Mills
    ‪4 min drive‬
  • Place, Gas South Arena
    ‪5 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Gwinnett Center Hotel

Hotel in Duluth with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station.
Best Western Gwinnett Center Hotel offers 68 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Gwinnett Center Hotel. During your stay, you're just a quick walk from Gwinnett International Farmers Market. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Gwinnett International Farmers Market and Jeju Sauna
Best Western Gwinnett Center Hotel offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Gwinnett Center Hotel. Self parking is free.

This Duluth hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed from Labor Day weekend to Memorial Day weekend.

Renovations and closures

The property will be renovating from 6 October 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel requires payment by credit card prior to arrival equal to the 1st night of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • The seasonal pool will open on 26 May and close on 11 September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gwinnett Center Hotel.

Property is also known as

Holiday Inn Express Atlanta-Gwinnett Place
Holiday Inn Express Atlanta-Gwinnett Place Duluth
Holiday Inn Express Atlanta-Gwinnett Place Hotel
Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
Best Western Gwinnett Center Hotel Duluth
Best Western Gwinnett Center Hotel
Best Western Gwinnett Center Duluth
Best Western Gwinnett Center
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Best Western Gwinnett Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shall

Stayed 4 nights in Jul 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Deslyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would’ve given 5 stars, it was a decent place, the carpet in the rooms needs to be shampooed. Whenever we would enter the room that muggy, moldy smell hits you. Our daughter has asthma, this wasn’t great for her. Other than that it was a good stay, they actually offer turkey sausages as a breakfast option, I’ve never see. That before.
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was as expected. Check in took a while, otherwise service was great. Shower had some weird residue but otherwise room was clean. Ac worked really well.
Stayed 1 night in Jul 2025

8/10 Good

Castella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The elevator. Was not working.
Stayed 3 nights in Jul 2025

10/10 Excellent

Benelisa, lawrenceville

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just for the whole stay the elevator is not working
Stayed 4 nights in Jul 2025

8/10 Good

Rainet

Liked: Cleanliness, staff & service, amenities
I liked was the lobby, my room & the fitness center was nice & clean. Everything was working properly & the hotel staff were friendly & respectful. What I didn't like was when i was at the checkout, my room wasn't ready. I almost would've got the 3rd floor, but luckily, I got the 2nd floor. I wish I could've got the first floor, but it was all full. The elevator was out & they had to fix it when I was checking out of the hotel. There were 2 rusty holes at the side of the bathtub wall.
Stayed 2 nights in Jul 2025

10/10 Excellent

JULIE

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was lacking in terms of upkeep and cleanliness. Elevator was broken and there was a dead roach on the desk of the room. When I informed the front desk staffer he was courteous but said there was nothing he could do regarding a partial refund because I booked thru Expedia. Definitely would not stay here again.
Roach on room desk
Stayed 1 night in Jul 2025

10/10 Excellent

Damaso

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.... Deep Sleep
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
I didn’t like having to change the smoke alarm battery in my room at 3am.
Stayed 2 nights in Jul 2025

6/10 Okay

Akilile

Travelled with family
Disliked: Amenities, property conditions & facilities
Very old and not clean the carpet, bathroom
Stayed 3 nights in Jul 2025

10/10 Excellent

Kiara

Liked: Cleanliness, property conditions & facilities
It was quiet and had vending machines on every floor. Overall, it was a pleasant stay. I would stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good even with the elevator bring out of order my and family was put on the second floor so it was not that bad.
Stayed 2 nights in Jul 2025

10/10 Excellent

lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Accomodated our early emergency visit for a small fee happily after being highly disappointed by another chain. Hcustom service, cleanliness all 10 stars. Thank you so much for the hospitality!
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here many times and always a pleasant stay. Breakfast is a big plus.
Stayed 3 nights in Jul 2025

10/10 Excellent

Xiaowen

Stayed 1 night in Jul 2025

2/10 Terrible

VISHNUBHAI

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
there is a shopping place
Stayed 3 nights in Jul 2025

2/10 Terrible

Gequetta

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the pictures
Stayed 2 nights in Jun 2025

8/10 Good

Kyungchul

Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
The room is outdated and some things need to be fixed. The toilet was clogged before we even used it. Otherwise it was a good visit/ stay.
Stayed 1 night in Jun 2025

6/10 Okay

melvin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Laverne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Derick

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Excellent
Stayed 2 nights in May 2025

8/10 Good

Wenbin

Stayed 1 night in Jun 2025