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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Cumberland Mall
    ‪3 min drive‬
  • The Battery Atlanta
    ‪4 min drive‬
  • Truist Park
    ‪4 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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3.7 out of 5, Good, (101)
The price is CHF 77
for 1 room
includes taxes & fees
7 Jul - 8 Jul
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a conference centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Best Western Atlanta Cumberland/Galleria Hotel. During your stay, you'll be close to The Battery Atlanta. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the beds
  • Just a 5-minute drive from Cobb Galleria Centre and 5 minutes from The Battery Atlanta
Best Western Atlanta Cumberland/Galleria Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Atlanta Cumberland/Galleria Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Smyrna hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 861 reviews
Rating 8 - Good. 201 out of 861 reviews
Rating 6 - Okay. 117 out of 861 reviews
Rating 4 - Poor. 91 out of 861 reviews
Rating 2 - Terrible. 134 out of 861 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Davien

Disliked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Mirna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller

Not as advertised

No hot water. Not clean. From the rooms to the entire building. A mess. Dirty bed sheets and covers.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There wasn't any hot water to wash my face, or brush my teeth. Even when you turned it to hot, it was freezing cold water. Shower was lukewarm never got hot, drain was clogged up. I notified them of the drain being clogged They used a fork to fix the clog shower drain. Rooms had bugs around the a/c area.
Stayed 2 nights in Mar 2025

4/10 Poor

Stephen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There was construction going on, so noise, smells, ugliness. But also very little hot water in the bathrooms, bare basics breakfast. The bathroom sink had no slope to it, so didn’t really drain properly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I always come here and there’s no bugs that I know of lol lol
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Stayed 1 night in Mar 2025

10/10 Excellent

Damian

Stayed 1 night in Mar 2025

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff aren't friendly, the hotel is old and run down. The hot water went off.
Stayed 4 nights in Mar 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
The from desk is good with service
Stayed 1 night in Mar 2025

6/10 Okay

Wylia

Stayed 1 night in Mar 2025

8/10 Good

Danielle

Stayed 2 nights in Mar 2025

10/10 Excellent

Stanley

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Rayna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!!! This hotel is FILTHY!!!! They have roaches!!! I checked in at 11pm with my baby girls. Upon arrival there was a roach in the bathroom which I killed. I was hesitant to stay but I was so tired I just went to sleep. I was awoken by my baby screaming a few hours later. When I turned the light on there were roaches on us, the comforter and my bags!!!!! They went running once the light was on too. This happened at 3am. I called the front desk immediately and told them I will be leaving due to their uninhabitable conditions for me and my children and I requested a refund which they told me to call and speak to the manager later in the morning. When I called and spoke with the manager he was VERY RUDE and denied me my refund. So I paid $100 to be covered in roaches with my children, terrible service and had to sleep in my car after this nasty ordeal. DO NOT STAY HERE
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and the staff.

10/10 Excellent

Stanley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was fine
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staying here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Hussein

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Otnier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very efficient and responsive
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Feb 2025

8/10 Good

Andre

Liked: Staff & service
It was ok. I’ve been there a few times before
Stayed 2 nights in Feb 2025

8/10 Good

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 502 Shower Heating Issue

My stay was all good besides the shower not heating in room 502.
Stayed 1 night in Mar 2025

6/10 Okay

Addason

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025