2/10 Terrible
Linda
18 Mar 2025
Wont come here ever again
web says that comenity area has coffee 24 / 7 and breakfast is from 6am to 10 am. Went to get coffee and there wasn't any. employee stated that they had a busy morning. I was checking in at 4pm. Busy morning no explanation for no coffee. web site also stated check in at 3pm. I was checking in at 4pm. was told that house keepen hasn't finished so if we get to our room and cleaning wasn't done come back to front desk and will give us another. I stated to the person it isn't my job to check the room for her, that she need to see if room was cleaned. The next morning went down for breakfast at 8,:35am. We got out breakfast and sat down, was just about finishing up with breakfast when the person an proceeded to close breakfast area. I asked what is happening it isn't 10am yet. we close breakfast at 9am. I stated that web site stated 10am it closed. she stated 9am here. we sat there for a few minute and the lady came on and said that we need to throw our stuff away and leave. I said what. she said it again. We are in the commen area, why we have to move we are not done. I have to clean your table and yhis area. throw way your stuff and leave. Will not ever come back to this place. I am a paying customer and she to cater to the customers. I don't work for the hotel for her to tell me to throw my breakfast away an leave the area.
Linda
Stayed 1 night in Mar 2025