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Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Outdoor pool
Free buffet breakfast
Outdoor pool
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Place, Arbor Place Mall
    ‪2 min drive‬
  • Place, Hunter Memorial Park
    ‪2 min drive‬
  • Place, Six Flags Over Georgia
    ‪15 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Hotel in Douglasville with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers 102 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. During your stay, you're just a quick walk from West Pines Golf Club. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes on foot from West Pines Golf Club and a 4-minute drive from Arbor Place Mall
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 625 square feet (58 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. Self parking is free.

This Douglasville hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 625 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.7 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 31 May and close on 16 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Reviews

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 631 out of 984 reviews
Rating 8 - Good. 278 out of 984 reviews
Rating 6 - Okay. 42 out of 984 reviews
Rating 4 - Poor. 16 out of 984 reviews
Rating 2 - Terrible. 17 out of 984 reviews

Reviews

10/10 Excellent

Angeline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was well maintained. Front desk associate provided excellent customer services. I forgot his name but not the service. He worked the morning shift.
Stayed 1 night in Jul 2025

10/10 Excellent

Avery

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

It was convenient, my son loved the pool, i just wish the price was cheaper
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Stayed 2 nights in Jun 2025

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was excellent and the property was good
Stayed 3 nights in Jun 2025

4/10 Poor

Roy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Melva

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good experience good place to stay

Location good close to needed stores Walmart, Sams,Dollar tree,, and fiod, etc Check in easy quick, room nice clean, air was cold. Breakfast good sa7sage gravy& biscuits really good thick, just offered daily. Parking good. Good job all around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mia, oakland park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a family friendly hotel? Clean and location is very convenient.
Stayed 1 night in May 2025

8/10 Good

Ayesha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family

Spacious and comfortable

Spacious room and very clean. Friendly staff. The only negative was the slippery bathtub. Needs anti skid or handrail in tub . There was a problem with the toilet not flushing and maintenance came within minutes, Great location. Will return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sonya

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with great service.
Stayed 1 night in Jun 2025

8/10 Good

Carolyn

Very comfortable bed and pillows.
Stayed 1 night in Jun 2025

6/10 Okay

Misfits Radio

Travelled with partner
Disliked: Amenities
The problems we encountered were, the rest room toilet in the room was clogged when we finally got to the room after going to get a meal, and the front desk gave us a plunger to fix the clog!!! We had not used the rest room yet! The was a man in one of the rooms that just kept coughing and throwing up all night! It really felt like he had Covid or something! Anyway, the cleaning staff the next morning just kept slamming rooms doors starting around 7 or 8 on the morning, no taking into consideration, that there still may be guests sleeping! Terrible experience, and I stay at Holiday inn express always when I go out of town!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Clean, friendly stay
Stayed 1 night in Jun 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Alway my go to spot when visting mt family
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel did not have my Expedia Reservation? What’s up with that. I don’t expect a double charge on my credit card.
Stayed 1 night in Jun 2025

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! Property is located close to the frwy, gas stations and restaurants which makes it a great place for lodging.
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Ameen

Stayed 2 nights in May 2025

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service
The hotel was near to restaurant and stores
Stayed 1 night in May 2025

10/10 Excellent

STEPHANIE

Stayed 1 night in May 2025

8/10 Good

Thomas

Stayed 2 nights in May 2025