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Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Restaurant
Seasonal outdoor pool
Exterior
Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
12505 Innovation Way, Alpharetta, GA, 30004
  • Place, Avalon
    ‪3 min drive‬
  • Place, Regal Avalon
    ‪3 min drive‬
  • Place, Northside/Alpharetta Medical Campus
    ‪4 min drive‬
  • Airport, Atlanta, GA (PDK-DeKalb-Peachtree)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Double Beds, Accessible (Communications)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property – evening/night
Hyatt Place Atlanta / Alpharetta / Windward Parkway
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,005 reviews
The price is CHF 82
includes taxes & fees
24 Nov - 25 Nov
Hyatt Place Atlanta / Alpharetta / Windward Parkway

About this property

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG offers 124 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG. During your stay, you'll be within walking distance of Avalon. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Avalon and 5 minutes from Wills Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG. Free self parking is available.

This Alpharetta hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 28 May and close on 05 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel Alpharetta
Holiday Inn Express Alpharetta Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Hotel Holiday Inn Express & Suites Alpharetta - Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Express Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway by IHG

Reviews

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 582 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service
Room was dirty, had trash in it. Horrible sewage smell.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Good but not great. Could've been better.

This is my first time travelling by myself, so initially I was amazed of how well the room appeared to be clean. That is, until I noticed some beer cans underneath the cabinet area where the microwave was. I simply just assumed that it could've been a simple mistake by the housekeeping staff, so I just let it slide. However, as I settled in, I gradually started noticing some issues during my stay. On my first night, I requested some hand soap for the bathroom since there was none. Well, I tried requesting for hand soap through the in-room telephone, but there were connection issues. I ended up getting a call from the front staff on my cell phone to request hand soap. A few minutes later, a nice housekeeping lady came in to hand me the soap, and she noticed that my sofa was incorrectly placed. I did not realize it until she pointed that out and stated that whoever cleaned my room before must've forgotten to move the sofa back. She kindly adjusted it for me! But these issues signaled to be that the hotel is missing some marks in key areas. On the second day, however, I noticed something concerning in the elevator. The elevator license was expired. The license stated that it was expired on July 2025. Since I figured that a lot of people have used the elevator, maybe the issue was mentioned to upper management? But it certainly isn't a good look to have an expired elevator license visible to the guests. The staff was amazing however!
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible time tryi g to check in. I booked my reservation a month ago. Very sweet, but new employee I dont think realized that. Said i had to pay $50 deposit but they would not accept cash. Then system bumped me out or something, and i had to pay up front entire 2 night stay in advance, but again, they would not accept cash. It was so difficult. Then another manager figured it out. I didnt owe deposit, i was an Expedia reservation. Finally got checked in. The rest of the stay was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Meagon

Stayed 1 night in Aug 2025

8/10 Good

Margaret

Liked: Staff & service
It was fine for our needs
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Room was clean. Nice staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Dalton

Stayed 1 night in Jun 2025

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Trippman

Travelled with family
Disliked: Cleanliness, staff & service

Review said 8.8. Not near an 8.8 for us.

We arrived and got our room pretty quickly. An additional $50 deposit for damages was added but I was told would be refunded if all good which was fine. Once we entered the room, we were expecting a king bed(for my wife and I) then a pull out couch(for my 7 and 2 year old). The couch there was barely a love seat and didn’t open. I went to the front desk to address and she told me they didn’t have any more rooms with pull out couches and didn’t ask me if she could help any further(hotel wasn’t close to full). My 7 year old slept on there and we made a pallet on the floor for my 2 year old. The lady at the desk the next day asked me about the stay and I mentioned this and she said with a confused look “but we weren’t even fully booked”. I agreed with her. In our bathroom, there was a dirty wash rag left. Supposedly our room was one of the renovated rooms but when you use the sink, water would leak out of the top. The big reason we picked this hotel was for my seven-year-old to get to swim. So I took him in my two-year-old to the pool and it was not well taken care of. The water had a white flaky substance throughout the entire thing. Pretty gross overall. I DoorDashed some food to my family. I went downstairs to the convenience area to buy my wife and I a Diet Coke. We took them upstairs and opened them and they tasted terrible with no fizz. The expiration date was August 14 of 2024. I was able to replace them but she acted as if I was trying to make it up.
Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Donna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property beautiful area close to shopping lots to do
Stayed 1 night in Jun 2025

10/10 Excellent

Donovan

Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff

When we arrived, our room was not ready. The staff was so apologetic and went above and beyond to make us comfortable while we waited. We got an upgrade to a suite at no charge. The staff was just fantastic. Javier in particular was amazing!
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Travelled with family
Disliked: Room comfort
The hotel and staff were nice and helpful. However the room I paid for and reserved online wasn’t what I received when I arrived and it’s been a headache.
Stayed 1 night in Jun 2025

10/10 Excellent

Shayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and location

Check in was quick and easy. Located by a lot of different places. Beds were soft but let out sleeper couch mattress was terrible. You could feel the springs in the mattress. Housekeeping checked everyday if you needed anything. I’d stay here again.
Stayed 3 nights in Jun 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was marginal most mornings with no cinnamon rolls and only eggs after 9. My main issue was getting a refund for unused days. I had a medical emergency and had to leave early. When making the reservation, I had to prepay for my entire stay. The hotel only refunded one day after repeated requests.
Stayed 18 nights in Jun 2025

6/10 Okay

Gabrial

Liked: Amenities
The staff in the kitchen was remarkable? The last thst was preparing the food was so friendly and nice, always had a huge smile on her face and she made sure to tell me good morning. I appreciated thst, however, the front desk rep didn’t say a word to me she worked at night and when I would pass by no eye contact or no greeting. One thing that was inconvenient was only one of the the elevators were working..
Stayed 3 nights in Jun 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Everything was great. Full of restaurants all around. If staying here i really recommend going to avalon as well.
Stayed 2 nights in Jun 2025

8/10 Good

Amitabh

Stayed 1 night in Jun 2025

10/10 Excellent

Mustafa

Stayed 2 nights in May 2025

10/10 Excellent

Nola

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.
Stayed 1 night in Jun 2025