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Casa Altos

2.0 star property

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Photo gallery for Casa Altos

Exterior
Superior Room, Balcony, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Shower, hair dryer, towels, soap
Superior Room, Balcony, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Superior Room, Balcony, City View | Bathroom | Shower, hair dryer, towels, soap

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12 Hidalgo Centro, Atotonilco el Alto, Jal., 47750
  • Place, San Miguel Arcangel Temple
    ‪1 min walk‬
  • Place, Regional "Dr. Juan José Espinoza" Cultural Center
    ‪16 min walk‬
  • Place, Taretan Ecological Park
    ‪14 min drive‬

Room options

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, Balcony, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, Balcony, City View

Junior Room, Balcony, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Room, Balcony, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Casa Altos

This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Casa Altos offers 8 air-conditioned accommodations with espresso makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. This Atotonilco el Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.
During your stay at Casa Altos, you're just a quick walk from San Miguel Arcangel Temple. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a virtual front desk
  • Steps from San Miguel Arcangel Temple and 14 minutes on foot from Regional "Dr. Juan José Espinoza" Cultural Center
WiFi is free in public spaces.

This Atotonilco el Alto hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 50 metres
  • Onsite parking options include a carport

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request

Accessibility

  • 16 steps to reach entrance
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • Pets and service animals are not allowed at Casa Altos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Altos Hotel

Casa Altos Atotonilco el Alto

Casa Altos Hotel Atotonilco el Alto

Casa Altos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

10/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Martin

Business traveller, Travelled with partner
Liked: Cleanliness
The hotel was very good. Reception and entrance through a pizzeria was a bit strange, but honestly it was OK and absolutely no complaints. Would book again!
Stayed 1 night in Jan 2026

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities
I loved the centrality of the hotel. The rooftop view of the main plaza. My king size bed was super cosy with all the pillow options. Marlén was super helpful and immediately responsive. She was able to get us in touch with a Tequila tour at Casa Lou which was absolutely fabulous! I look forward to my next stay!
View of the main church and plaza from the roof top.
Comfortable seating on the roof top deck.
Stayed 3 nights in Jan 2026

8/10 Good

Rafael

Stayed 1 night in Nov 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the location was perfect !
Stayed 5 nights in Sep 2025

10/10 Excellent

Uri

Stayed 1 night in Jul 2025

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in May 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, property conditions & facilities
La habitación estaba impecable, la ubicación perfecta, no tuvimos ningun problema y disfrutamos mucho nuestra estancia, si regreso a Atotonilco me volveria a hospedar aqui.
Stayed 2 nights in Feb 2026

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó la decoración, super cómoda la cama y las almohadas, está en perfecta ubicación.
Stayed 1 night in Dec 2025

10/10 Excellent

NORBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Denisa, Cuajimalpa De Morelos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar la vista está increíble!
Stayed 4 nights in Jun 2025

8/10 Good

marco aurelio

Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Stayed 1 night in Mar 2025