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The Chancellor on Hobson

3.5 star property

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Photo gallery for The Chancellor on Hobson

One Bedroom Apartment City View | Balcony
One Bedroom Apartment Harbour View | Desk, iron/ironing board, free cots/infant beds, free WiFi
View from room
Front of property
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1 Hobson Street, Auckland, 1010
  • Place, Princes Wharf
    ‪3 min walk‬
  • Place, Sky Tower
    ‪5 min walk‬
  • Place, Auckland Ferry Terminal
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio

8.4 out of 10
Very good
(36 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Studio Apartment

City View Studio Apartment | Desk, iron/ironing board, free cots/infant beds, free WiFi

City View Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite

Desk, iron/ironing board, free cots/infant beds, free WiFi

One Bedroom Suite

7.8 out of 10
Good
(25 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment City View

One Bedroom Apartment City View | Desk, iron/ironing board, free cots/infant beds, free WiFi

One Bedroom Apartment City View

7.0 out of 10
Good
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment Harbour View

One Bedroom Apartment Harbour View | Living area | 43-inch flat-screen TV with cable channels, TV

One Bedroom Apartment Harbour View

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

City View Studio Apartment

  • Sleeps 3

Studio

  • Sleeps 2

One-Bedroom Suite

  • Sleeps 2

City View Apartment

  • Sleeps 3

One-Bedroom Apartment With Harbour View

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Deluxe King Room With Harbour View

  • Sleeps 2

Superior King Room

  • Sleeps 2

Deluxe Twin Room With Harbour View

  • Sleeps 2

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About this property

The Chancellor on Hobson

Hotel with a sauna, 5-minute walk to Princes Wharf
An indoor pool, a fitness centre and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services.
The Chancellor on Hobson offers 65 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us they can't get enough of The Chancellor on Hobson's great location. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy a bite to eat at No 1 Hobson Lounge, a café that serves local cuisine
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Princes Wharf and 6 minutes on foot from Sky Tower
As a guest of The Chancellor on Hobson, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Chancellor on Hobson. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Auckland hotel.

No 1 Hobson Lounge – This café specialises in local cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 40 per night; includes in/out privileges)
  • Limited on-site parking

Restaurants on site

  • No 1 Hobson Lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.35 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 3 November 2025 to 19 December 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 40.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 3.35 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • Pool access available from 6 AM to 10 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Chancellor Auckland City
Grand Chancellor City
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor City
Grand Chancellor Auckland Hotel New Zealand
Grand Chancellor Hotel Auckland
Hotel Grand Chancellor Auckland City Apartment
Hotel Grand Chancellor
Grand Chancellor Auckland City
Hotel Hotel Grand Chancellor Auckland City Auckland
Auckland Hotel Grand Chancellor Auckland City Hotel
Hotel Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland City Auckland
Grand Chancellor
The Chancellor on Hobson Hotel
The Chancellor on Hobson Auckland
Hotel Grand Chancellor Auckland City
The Chancellor on Hobson Hotel Auckland

Reviews

The Chancellor on Hobson Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 291 out of 1005 reviews
Rating 8 - Good. 382 out of 1005 reviews
Rating 6 - Okay. 198 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 54 out of 1005 reviews

Reviews

10/10 Excellent

Sid n Marge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Karina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spacious room, great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Room very clean, with very comfy and good shower. Nice and central and well priced.
Stayed 1 night in Sep 2025

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good location. Quiet and comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Christine Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Loved the heated pool and spa. The reception staff were very helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Jason

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Only 1 room was available at 2pm, and the 2nd one wasnt available until after 2:30. I showed photos to reception of disgusting curtains that need replacing. Also, very inconvenient access due to cards not working e.g. basement for vehicle access. Only consolation is their decision not to charge for parking but I or my family wont be staying there again nor recommend to anyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and very helpful. Room was lovely, spacious and clean and great view and very close to main amenities. If you truly want to self cater it could do with a couple of glass bowls for microwave cooking but all pots pans and plates included.
Stayed 21 nights in Aug 2025

8/10 Good

Geoff

Stayed 2 nights in Sep 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The pool was out of order, which was not noted prior to booking. The deposit required was higher than the actual booking amount and was difficult to process. While I understand that hotels have policies like this, I found this experience particularly challenging, by far one of the hardest hotel interactions I’ve had. The price for the stay was reasonable, but the service and communication did not meet my expectations.
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Disliked: Amenities
Disappointed with $150 deposit required at check in and then made to feel like a criminal standing at reception while they do a room check before allowing check out and return of deposit.. not left with positive vibes overall
Stayed 2 nights in Aug 2025

2/10 Terrible

Shane

Business traveller
Disliked: Staff & service, property conditions & facilities
Hit with an undisclosed $150 "bond" on checking. Reception staf was condescending. Pool was also closed due maintenance. Then when went to check out in morning, and to refind of the $150 bond as advise on checkin would happen on check out, only dor the morning reception staff tobtry and argue the $150 wasn't taken, even showing her the receipt. Would not recommend at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Geoff

Stayed 1 night in Aug 2025

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to everything we needed. Staff great- excellent pool and spa. Updated bathroom would be great- shower with curtain over narrow bath not ideal. Water damage on bottom of doors in bathroom and kitchen needs attention, as rest of unit great. We had a lovely sunny unit, but No seating on balcony to sit out and enjoy. An info folder for premises would be a good added extra,- and a couple of examples of coffee nearby. We found one around corner-
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired hotel but clean and comfortable with friendly obliging staff in excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Dyrene

Liked: Cleanliness, staff & service, property conditions & facilities
liked in interjoining rooms for family staying
Stayed 2 nights in Aug 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
loved the pool and spa
Stayed 3 nights in Aug 2025

10/10 Excellent

Norie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it’s kinda getting renovated it’s dated and they use shower curtains in the bathrooms, also not very sound proof
Stayed 2 nights in Jul 2025

4/10 Poor

carley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ngel

Liked: Cleanliness, staff & service
It was what we needed could do with a bit of updating
Stayed 1 night in Jun 2025

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

M M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to be repeat guests here

Stayed 1 night in Aug 2025

8/10 Good

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bit worried about the bathrooms based on some of the reviews here. However mine was sparking clean, don’t know if they have fixed or if I just got lucky.
Stayed 1 night in Jul 2025