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ibis Auckland Ellerslie

4.0 star property

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Photo gallery for ibis Auckland Ellerslie

Garden
Front of property
Exterior
Breakfast, dinner served; international cuisine, al fresco dining
1 bedroom, hypo-allergenic bedding, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

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72-112 Greenlane East, Ellerslie, Auckland, 1051
  • University of Auckland
    ‪3 min drive‬
  • Go Media Stadium
    ‪4 min drive‬
  • Sky Tower
    ‪6 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Standard Room, 2 Single Beds

7.6 out of 10
Good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Ibusiness)

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Business Room, 1 King Bed (Ibusiness)

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ibis Auckland Ellerslie

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre. Housekeeping is available on request.
Ibis Auckland Ellerslie offers 100 accommodations with free newspapers and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at ibis Auckland Ellerslie. During your stay, you're just a quick walk from Ascot Hospital. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Enjoy international cuisine while dining at Acacia Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 5 minutes by car from University of Auckland and 5 minutes from Sylvia Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4166 square feet (387 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the eco-certified ibis Auckland Ellerslie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Acacia Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 20 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (4,166 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (180 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Ibis Auckland Ellerslie
Ibis Hotel Auckland Ellerslie
ibis Auckland Ellerslie Hotel
ibis Ellerslie Hotel
ibis Ellerslie
ibis Auckland Ellerslie Hotel
ibis Auckland Ellerslie Auckland
ibis Auckland Ellerslie Hotel Auckland

ibis Auckland Ellerslie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 1003 reviews
Rating 8 - Good. 411 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 4 nights in Feb 2025

10/10 Excellent

Amelia, Atlanta

Liked: Amenities
Excellent staff and services
Stayed 4 nights in May 2025

10/10 Excellent

Carla

Business traveller
Liked: Staff & service, amenities
The rooms were basic but clean. The staff at this hotel however are a 5/5 - I was absolutely taken aback at how friendly and courteous they were. Professional fast service and just lovely to interact with. I travel for work all the time and the staff here stood out as exceptional.
Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Very walkable to Cornwall Park. Small, but comfortable room. We appreciated the commercial washer and dryer.
Stayed 4 nights in May 2025

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Lillian

Business traveller, Travelled with group
Disliked: Staff & service
Smiling is free. If you're front of house you should be able to interact with people in a friendly manner. If that's going to be difficult for you perhaps choose a person or people who are able to.
Stayed 1 night in May 2025

10/10 Excellent

Mathew, Melbourne

Stayed 3 nights in Apr 2025

8/10 Good

Moneka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for purpose.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine apart from parking one evening
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Simple and convenient with helpful staff

Hotel was basic and clean - in line with expectations. Condition of room was ok. No sleep timer accessible on TV. Staff were polite and helpful. Limited parking when hotels are busy made it difficult to park in the evening. Breakfast has a good offering. Convenient location by the motorway to head north and south.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous bar staff thank you for looking after us for both nights!
Stayed 2 nights in Apr 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness
Staff were friendly and polite, rooms are basic with a weird shower door setup that will get water everywhere in bathroom. Outside wee noisy roadworks late into the evening - including jack hammers. Purchased a carpark but when got back that evening there was no space so they refunded me and i instead paid to park down the road and walked back- not ideal.
Stayed 1 night in Apr 2025

2/10 Terrible

Abby

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We didn't like the small room. We had a king size bed. The room was very small. The jug was in the wardrobe. The shower and toilet where in like a small plastic bathroom. Had to pay $20 Xtra for the parking but the second night their where no parks so had to park our car somewhere else. Bed was comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the bar
Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, amenities
Every was there to meet our needs
Stayed 1 night in Mar 2025

10/10 Excellent

Novalea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and room comfy and quiet
Stayed 1 night in Mar 2025

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Your restaurant meals don't live up to the expectation created by the words on your menu. I have only stayed twice at Ibis in the past year and have eaten dinner both times in-house. Overcooked protein and overpriced both times. Happy to expand further if someone wants to contact me.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Your front of house were excellent. They were helpful, friendly and effective. In particular, I would like to recommend Rodrigo who made our stay into an excellent experience. We will be back.
Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service
The parking situation is a joke. Most guests have to park a 10 min walk away and even if you can find a park inside the hotel grounds by there is a barrier that keeps breaking down, trapping everyone inside the car park.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Auckland Elliserlie as part of a Birthday present from my daughter and it was the best. Everyone was lovely, happy and very courteous
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Young Indian guy on reception was really helpful awesome
Stayed 1 night in Mar 2025

6/10 Okay

Vicki

Liked: Cleanliness, property conditions & facilities
Room was average, app to order room service would not connect . Meal was cold when it did arrive. One dispenser for face body and hair wash - how miserly and low class. In the morning , at 10.30 the restaurant was already closed even just for coffee - which was available only in the bar that was understaffed - and served in a take a way cup - are you kidding? The hotel was fully booked and I am left with the impression management cut corners and skimp on what the marketing communications offer.
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to Ellerslie Racecourse. Close to Greenlane station for trains into Queen Street. Clean and tidy room, good bar & restaurant.
Stayed 2 nights in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a lovely position, clean and friendly but the breakfast lets it down. I went for breakfast at 3 different times and every time it was all lukewarm at best. It’s well presented and cooked nicely but everything was nearly cold including the plates!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, comfortable room
Stayed 1 night in Feb 2025