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The Parnell Hotel & Conference Centre

4.0 star property

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Breakfast and dinner served
Two Bedroom Queen Apartment with Balcony | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Reception
Two Bedroom Apartment - Balcony | Living area | 42-inch Smart TV with satellite channels
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
20 Gladstone Road, Parnell, Auckland, 1052
  • Place, Parnell Rose Gardens
    ‪8 min walk‬
  • Place, University of Auckland
    ‪18 min walk‬
  • Place, Spark Arena
    ‪19 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard King Room

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Accessible One Bedroom Apartment

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Accessible One Bedroom Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment with Balcony and Full Facilities

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Apartment with Balcony and Full Facilities

  • Sleeps 5

View all photos for Standard Two Bedroom Apartment

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Two Bedroom Apartment

  • Sleeps 4

View all photos for One Bedroom Balcony

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Balcony

  • Sleeps 4

View all photos for Standard King Room

Standard King Room | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard King Room

9.2 out of 10
Wonderful
(39 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Balcony

King Room with Balcony | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

King Room with Balcony

9.2 out of 10
Wonderful
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Studio

8.6 out of 10
Excellent
(35 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One Bedroom

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard One Bedroom

9.2 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment (Accessible)

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment (Accessible)

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio with Balcony

Premium Studio with Balcony | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Premium Studio with Balcony

9.6 out of 10
Exceptional
(21 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite with Balcony

One Bedroom Suite with Balcony | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Suite with Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment with Full Facilities and Balcony

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Apartment with Full Facilities and Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 2 Single Beds OR 2 Queen Beds and 1 King Bed

View all photos for Two Bedroom Apartment - Balcony

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Apartment - Balcony

9.0 out of 10
Wonderful
(17 reviews)
  • 54 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Two Bedroom Queen Apartment with Balcony

Two Bedroom Queen Apartment with Balcony | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Queen Apartment with Balcony

9.4 out of 10
Exceptional
(11 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 2 Single Beds OR 2 Queen Beds and 1 King Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Two Bedroom Apartment

8.6 out of 10
Excellent
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Standard Apartment with Balcony

Two Bedroom Standard Apartment with Balcony | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Standard Apartment with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard One Bedroom Apartment

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard One Bedroom Apartment

  • Sleeps 2

View all photos for Studio

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Studio

  • Sleeps 2

View all photos for Premium Balcony

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Premium Balcony

  • Sleeps 4

View all photos for Two Bedroom Queen with Balcony

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Queen with Balcony

  • Sleeps 5

View all photos for King Room with Balcony

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

King Room with Balcony

  • Sleeps 2

View all photos for Two Bedroom Double With Balcony

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Double With Balcony

  • Sleeps 5

View all photos for Standard Two Bedroom Apartment With Balcony

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Two Bedroom Apartment With Balcony

  • Sleeps 4

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About this property

The Parnell Hotel & Conference Centre

This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space and dry cleaning. Housekeeping is available on request.
The Parnell Hotel & Conference Centre offers 101 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. 42-inch Smart televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cots/infant beds (surcharge) are also available. Housekeeping is provided on request.
Our customers tell us they can't get enough of The Parnell Hotel & Conference Centre's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Waitemata Harbour. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 8 minutes by foot from Parnell Rose Gardens and a 3-minute drive from Westfield Newmarket
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3434 square feet (319 square metres) and includes a conference centre. The Parnell Hotel & Conference Centre also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Gladstone Café Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 12.50 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gladstone Café Restaurant

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (3,434 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 3 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 12.50 to 32 per person
  • Crib (infant bed) fee: NZD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Parnell Quality Hotel
Quality Hotel Parnell
Quality Parnell
Barrycourt Hotel Auckland
Quality Hotel Parnell Auckland, New Zealand
Quality Hotel Parnell
The Parnell & Conference
The Parnell Hotel & Conference Centre Hotel
The Parnell Hotel & Conference Centre Auckland
The Parnell Hotel & Conference Centre Hotel Auckland

The Parnell Hotel & Conference Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1004 reviews
Rating 8 - Good. 324 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Affordable yet decently close to the CBD.
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time booking this place and I loved it! it had everything I needed. Room was cozy and comfy. Came with milk and tea which was lovely. Shower was amazing with great pressure. There was a perfect view of the sky tower so I was able to watch the fire works on NYE. Then Dinner at gladstone was another added bonus. The fact that you dont have to go round and round for parking is also another added bonus. Would totally stay here again! thank you so much -
Stayed 1 night in Dec 2025

8/10 Good

JON, Highlands

Travelled with partner
Liked: Cleanliness, staff & service
Parking was limited.
Stayed 2 nights in Dec 2025

8/10 Good

Rachel

Stayed 2 nights in Nov 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was a perfect stay
Stayed 1 night in Dec 2025

4/10 Poor

Vignesh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Paid the rate for a 2 bedroom with balcony view, but we were given a ground floor room with car park view. When booking the room, the photos and advert for this room showed a scenic view of the Auckland city, although we instead had a bus on day 1 and a car park view for the remainder of our stay. At check in we could see on the form that we were allocated 401 (likely on 4th floor with a view) but this was scratched off and we were alloted 101. I understand that the Hotel might be in their right to give us the ground floor room, although it felt unprofessional. Leading up to our stay I had requested the hotel for a room with a good balcony view, although my messages were ghosted. A simple apology and message is the minimum expected at a 4 star hotel. We again felt a lack of professionalism on requesting for a cleaning service on our 3rd day, I requested this in the morning as were away till 3pm, only to come back and find the room not cleaned. On checking with reception, i was met with excuses, first that the room service only starts after 12 and then after looking at the time the goal post was moved to 2pm. I believe it is fair to expect the room to be cleaned in the morning on the 3rd day of our stay. These few instances of the hotel slacking about and the customer being taken for granted, brought down what would have otherwise been a decent stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This time we stayed in the smaller studio unit without a balcony and were pleased to find it was well equipped with a good sized kitchenette, nice bathroom with toiletries and an extremely comfortable large bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities
Large 2-bedroom unit with kitchenette. On-site parking. Friendly staff. Suitable for our family. Handy to the CBD, Parnell and Newmarket. Easy access to the motorways (north, west and south). Bus stops nearby going to CBD or Remuera. We stay here often.
Stayed 1 night in Dec 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2025

8/10 Good

Michail

Travelled with partner
Clean room friendly staff.
Stayed 7 nights in Dec 2025

6/10 Okay

Sanisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is in good condition. Staff is polite and helpful. However can be slow in responding to request for housekeeping matters.
Stayed 6 nights in Nov 2025

10/10 Excellent

Brian and Amanda

Travelled with family
Liked: Amenities
All very good.
Stayed 2 nights in Dec 2025

8/10 Good

Jordan, Edmonton

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very spacious, modern, clean and quiet. Also beds were super comfortable (and both large, rather than the more typical 1 queen/1 twin). Also free parking! Only disadvantage was distance from CBD.
Stayed 1 night in Nov 2025

4/10 Poor

Cedric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water for entire stay. They were aware of the problem but didn’t proactively communicate.
Stayed 1 night in Nov 2025

10/10 Excellent

Shona, Ladysmith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, appreciated the kitchen for our 5 day stay. We used the laundry, an added bonus. The air conditioning did not work but the front desk was very helpful. It was cool enough to open the windows wide so that helped. There was a bus stop just down the road which took us right downtown.
Stayed 5 nights in Nov 2025

8/10 Good

Rabindranauth, South Richmond hill

Stayed 3 nights in Nov 2025

10/10 Excellent

Aspyn

Stayed 2 nights in Nov 2025

10/10 Excellent

crystal

Liked: Cleanliness, staff & service
Easy quick check in. Room has a lovely view of the city. Nice and quiet
Stayed 1 night in Nov 2025

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Alway clean. Friendly helpful staff. Comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Kirsten

Disliked: Property conditions & facilities
Good location
Stayed 4 nights in Nov 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was spotless. The staff helpful and friendly and a great location.
Stayed 1 night in Nov 2025

8/10 Good

Rex Manley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable, affordable accommodation.Generally tidy and clean with good amenities and parking.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean, quiet & comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Nov 2025