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The Sebel Auckland Viaduct Harbour

4.0 star property

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Photo gallery for The Sebel Auckland Viaduct Harbour

Minibar, in-room safe, desk, iron/ironing board
Exterior detail
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Dryer
  • Parking available
  • Washer
  • Air conditioning

Explore the area

Map
85-89 Custom St West, Auckland, 1001
  • Auckland Ferry Terminal
    ‪5 min walk‬
  • Sky Tower
    ‪6 min walk‬
  • University of Auckland
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom (Marina)

Deluxe Suite, 1 Bedroom (Marina) | In-room dining

Deluxe Suite, 1 Bedroom (Marina)

  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, City View

Studio, 1 Queen Bed, City View | Minibar, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, City View

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, City View

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Marina View

Fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom, Marina View

  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Sebel Auckland Viaduct Harbour

Eco-certified aparthotel in Auckland with a 24-hour front desk
Along with self parking, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a coffee/tea maker, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
The Sebel Auckland Viaduct Harbour offers 116 air-conditioned accommodations with washers/dryers and minibars. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Sebel Auckland Viaduct Harbour's great location. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, dry cleaning service and self-parking (surcharge) are available. This upmarket aparthotel has 116 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and an LCD TV
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from La Cigale Market at Britomart and 5 minutes on foot from Auckland Ferry Terminal
The Sebel Auckland Viaduct Harbour offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The eco-certified The Sebel Auckland Viaduct Harbour also features express check-in, express check-out, and discounted use of a nearby fitness facility. For a fee, parking is available. You'll have access to the indoor pool and health club at a partner property.

This 4-star Auckland aparthotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Pool/Spa

  • Access to nearby indoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 40 per day)
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 58 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 116 units
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water dispenser
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 58.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 40 per day
  • Rollaway bed fee: NZD 58.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sebel
Auckland Sebel Suites
Sebel
Sebel Auckland
Sebel Suites
Sebel Suites Auckland
Sebel Suites Hotel
Sebel Suites Hotel Auckland
Sebel Auckland Viaduct Harbour Hotel
Sebel Viaduct Harbour Hotel
Sebel Auckland Viaduct Harbour
Sebel Viaduct Harbour
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
The Sebel Auckland Viaduct Harbour New Zealand
Sebel Auckland Viaduct Harbour Apartment
Sebel Viaduct Harbour Apartment
The Sebel Suites Auckland
The Sebel Auckland Viaduct Harbour Auckland
The Sebel Auckland Viaduct Harbour Aparthotel
The Sebel Auckland Viaduct Harbour Aparthotel Auckland

The Sebel Auckland Viaduct Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 758 out of 1462 reviews
Rating 8 - Good. 467 out of 1462 reviews
Rating 6 - Okay. 158 out of 1462 reviews
Rating 4 - Poor. 49 out of 1462 reviews
Rating 2 - Terrible. 30 out of 1462 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Hotel showing age. Small room.

Disappointed with Sebel. Stayed there in past but studio room we got was very small city view was a car park across road. Desk clearly didn’t fit well in room. Bed was comfortable. Bath room was ok but shower pressure was marginal. Probably would choose here again. Had booked for 3 ppl but all they did was add a rollaway that took up space in front of desk. Had the bed taken away and my daughter didn’t stay with us.
Desk too big. Only one chair in room
The “city view”
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Location is outstanding and parking underneath the building made it easy
Stayed 1 night in Jan 2025

10/10 Excellent

debra

Liked: Cleanliness, amenities, property conditions & facilities
Very good. Slightly dated....small tv no chrome cast so limited movies etc....service awesome. Bed very comfy...said parking incl on listing then charged extra $40 on billing
Stayed 1 night in Jan 2025

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was so convenient to the viaduct, restaurants, and the commercial bay shopping area. The deluxe unit was spacious and although dated was very comfortable and clean. Would definitely come back.
Stayed 1 night in Jan 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel very central.Friendly staff and very helpful.Sebastian the manager was brilliant.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, room comfort

Great hotel.

We were in Auckland for a quick overnight stay, the Sebel is extremely central with an entrance to the viaduct. It wasnt that noisy either. The apartment had a big bathroom with a bath and it had a laundry in the room
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Unsightly dirty grout in tiled floors. Mould in bathrooms. Broken dryer. Staff were mostly great.
Stayed 2 nights in Dec 2024

4/10 Poor

Catherine

Travelled with partner
Disliked: Property conditions & facilities
We booked a room with city views and ended up with a beautiful view of a multi-story carpark. The room was tired and had perforated blackout curtains. On the Saturday night it sounded like the nightclub across the road was in our room. The noise and vibration kept up us until early our of the morning. On the plus side, the next day the reception staff moved us to the other side of the hotel overlooking the marina and that was so much better. The staff were very understanding
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
We where just staying 1 night for a work do in the city, property and rooms where clean. Enjoyed our stay
Stayed 1 night in Nov 2024

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy even though we were on the top floor.
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, room comfort
Two nights, very comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
We had a great stay however the band at the pub below us sounded like they were playing on our verandah, loudly until 1am. Not ideal!
Stayed 4 nights in Oct 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked a city view room, but the view was restricted to a carpark…….?
Stayed 3 nights in Oct 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness
We were truly disappointed with our accommodation: it was nothing like the photos we saw when booking. We had booked and paid for two nights’ accommodation. Upon arrival there was an unpleasant pungent air freshener-type smell in reception. The corridor leading to our accommodation was depressing to say the least and when we opened the door to our accommodation we were dismayed. It was a shoebox; very low ceiling covered in water sprinkler heads and coiled lightbulbs. A strange sliding door arrangement to seal the bedroom from the minuscule living area. Gauche furniture and artwork. Also given its location, good luck trying to sleep because you are above party central venues in the Viaduct. We arrived late and so stayed that night but checked out the following morning to move to much more relaxing and luxurious accommodation for a similar price. The one positive thing I would say is that the manager was understanding of our position and agreed to refund the second night’s stay which we appreciate.
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Langley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in the harbour and downtown dining district.
Stayed 4 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, room comfort

Gala dinner stay

One night stay to attend a gala dinner. On site parking available and a 2 min walk to our dinner venue. Friendly welcome from staff and very comfortable room. Would definitely stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were SO disappointed at the state of the room. We paid for a suite with a sea view. The balcony had lovely views BUT the bed cover had white spill marks, bowls had grime in them and glasses has lipstick marks. The rug was old a rippled and a trip hazard, the coffee table was scratched and would be expected in a student flat share property. We will never go back again.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great Spot
Stayed 3 nights in Sep 2024

6/10 Okay

Ronald, Manly West

Travelled with family
Good location but tired
Stayed 1 night in Sep 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, amenities
We liked the atmosphere and up beat area, previous stays we have had amazing rooms, this one sadly not up there with our previous rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to Viaduct Harbour
Stayed 1 night in Aug 2024