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Aparthotel

The Sebel Auckland Viaduct Harbour

4.0 star property

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Photo gallery for The Sebel Auckland Viaduct Harbour

Deluxe Suite, 1 Bedroom (Marina) | 1 bedroom, minibar, in-room safe, desk
Exterior detail
Interior
Deluxe Suite, 1 Bedroom (Marina) | In-room dining
Deluxe Suite, 1 Bedroom (Marina) | 1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Dryer
  • Parking available
  • Washer
  • Air conditioning

Explore the area

View in a map
85-89 Custom St West, Auckland, 1001
  • Auckland Ferry Terminal
    ‪5 min walk‬
  • Sky Tower
    ‪6 min walk‬
  • University of Auckland
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom (Marina)

Deluxe Suite, 1 Bedroom (Marina) | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom (Marina)

  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, City View

1 bedroom, minibar, in-room safe, desk

Studio, 1 Queen Bed, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom

  • Marina view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Marina View

Suite, 1 Bedroom, Marina View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Marina View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Sebel Auckland Viaduct Harbour

Eco-certified aparthotel in Auckland with a 24-hour front desk
Along with self parking, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a coffee/tea maker, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
The Sebel Auckland Viaduct Harbour offers 116 air-conditioned accommodations with washers/dryers and minibars. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Sebel Auckland Viaduct Harbour's great location. During your stay, you're just a quick walk from Princes Wharf. Free WiFi in public areas, dry cleaning service and self-parking (surcharge) are available. This upmarket aparthotel has 116 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and an LCD TV
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from La Cigale Market at Britomart and 5 minutes on foot from Auckland Ferry Terminal
The Sebel Auckland Viaduct Harbour offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The eco-certified The Sebel Auckland Viaduct Harbour also features express check-in, express check-out, and discounted use of a nearby fitness facility. For a fee, parking is available. You'll have access to the indoor pool and health club at a partner property.

This 4-star Auckland aparthotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Pool/Spa

  • Access to nearby indoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 40 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: NZD 60 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In the city centre
  • Near a train station

Things to do

  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 116 units
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water dispenser
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 40 per day
  • Rollaway bed fee: NZD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sebel
Auckland Sebel Suites
Sebel
Sebel Auckland
Sebel Suites
Sebel Suites Auckland
Sebel Suites Hotel
Sebel Suites Hotel Auckland
Sebel Auckland Viaduct Harbour Hotel
Sebel Viaduct Harbour Hotel
Sebel Auckland Viaduct Harbour
Sebel Viaduct Harbour
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
The Sebel Auckland Viaduct Harbour New Zealand
Sebel Auckland Viaduct Harbour Apartment
Sebel Viaduct Harbour Apartment
The Sebel Suites Auckland
The Sebel Auckland Viaduct Harbour Auckland
The Sebel Auckland Viaduct Harbour Aparthotel
The Sebel Auckland Viaduct Harbour Aparthotel Auckland

The Sebel Auckland Viaduct Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 768 out of 1478 reviews
Rating 8 - Good. 472 out of 1478 reviews
Rating 6 - Okay. 159 out of 1478 reviews
Rating 4 - Poor. 49 out of 1478 reviews
Rating 2 - Terrible. 30 out of 1478 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, amenities
Was a great stay again receptionist was amazing we will be back
Stayed 2 nights in May 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fine for 1 nights
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great Location
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Akanisi

Basic
Stayed 1 night in Apr 2025

10/10 Excellent

Napolione

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not enough parking slots on offer.
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

6/10 Okay

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Emma, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place central to ferry building, viaduct and spark arena!
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location for dining and ferry services. Comfortable unit for a couple
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort

Great location and parking situation

Great location. Overall highly recommend. Had drinks/snacks in the minibar available for purchase. Rooms are in good condition. Bathroom shower leaked a bit onto the floor with each use, but hopefully was room specific. Otherwise great! AC system is good and quiet. Parking was $40/night with very easy in/out access. Can use the same elevator to get to your room/lobby.
Stayed 2 nights in Mar 2025

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
Ideal location. Room was very tired. Holes in curtains, grout in bathroom very sparse, cold shower, suds coming up the drain hole in floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, room comfort
It was amazing along with the guest desk! All amazing!! Wonderful and clean!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Howard

Liked: Cleanliness, room comfort

Place to be in downtown Auckland

Good food and shopping options within walking distance.
Stayed 3 nights in Dec 2024

8/10 Good

michael

Liked: Cleanliness, room comfort

Noisy rooms with a view.

Harbour view rooms which we stayed in on 2nd and 5th floor, suffered from noise from the restaurants below. Thought it would be better on the 5th floor after the first night, but not. The windows on the fifth have very poor seals to keep noise out .All windows and sliding doors are single glazed, and old.Staff at hotel dealt really well with room change request.
Stayed 2 nights in Feb 2025

6/10 Okay

Martin

Travelled with partner
Liked: Amenities
I acknowledge that the hotel in situated in hospitality precinct with certain noise levels accepted but the room we were put in was right above the pub with live music which was very loud and continuous. it is a pity when you have a night away as a treat. Granted if we were on higher level that wouldn’t have been an issue but for the money we paid for the room it definitely wasnt worth it.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Loved its location and everyone was very friendly!
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Graham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, with entrance from Viaduct Basin Marina with loads of restaurants and short walk to Downtown Shops and the Harbor ferries. Washer and Dryer in the room was very useful.
Stayed 2 nights in Feb 2025

6/10 Okay

John

Hotel showing age. Small room.

Disappointed with Sebel. Stayed there in past but studio room we got was very small city view was a car park across road. Desk clearly didn’t fit well in room. Bed was comfortable. Bath room was ok but shower pressure was marginal. Probably would choose here again. Had booked for 3 ppl but all they did was add a rollaway that took up space in front of desk. Had the bed taken away and my daughter didn’t stay with us.
Desk too big. Only one chair in room
The “city view”
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Location is outstanding and parking underneath the building made it easy
Stayed 1 night in Jan 2025

10/10 Excellent

debra

Liked: Cleanliness, amenities, property conditions & facilities
Very good. Slightly dated....small tv no chrome cast so limited movies etc....service awesome. Bed very comfy...said parking incl on listing then charged extra $40 on billing
Stayed 1 night in Jan 2025

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was so convenient to the viaduct, restaurants, and the commercial bay shopping area. The deluxe unit was spacious and although dated was very comfortable and clean. Would definitely come back.
Stayed 1 night in Jan 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025