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Candlewood Suites Aurora-Naperville by IHG

2.5 star property

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Photo gallery for Candlewood Suites Aurora-Naperville by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Property amenity
Interior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
2625 W Sullivan Road, Aurora, IL, 60506
  • Aurora University
    ‪8 min drive‬
  • Chicago Premium Outlets
    ‪9 min drive‬
  • Hollywood Casino Aurora
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Aurora North - Naperville by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 781 reviews
The price is CHF 88
includes taxes & fees
3 Sept - 4 Sept
Holiday Inn Aurora North - Naperville by IHG

About this property

Candlewood Suites Aurora-Naperville by IHG

Hotel with free parking, in the vicinity of Splash Country Waterpark
Along with a 24-hour fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a meeting room are on-site. Weekly housekeeping is available.
Candlewood Suites Aurora-Naperville by IHG offers 83 accommodations with DVD players and free newspapers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Aurora-Naperville by IHG. During your stay, you'll be within walking distance of Vaughan Aquatic Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Splash Country Waterpark and 8 minutes from Aurora University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Aurora-Naperville by IHG. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 309 out of 718 reviews
Rating 8 - Good. 162 out of 718 reviews
Rating 6 - Okay. 89 out of 718 reviews
Rating 4 - Poor. 70 out of 718 reviews
Rating 2 - Terrible. 88 out of 718 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not good

Paterson behind counter was a complete joke. Not friendly and doesn’t listen. Charged the wrong card and didn’t want to fix it.
Stayed 1 night in May 2025

4/10 Poor

Virginia

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Was not cleaned. Had a dirty mop smell.
Stayed 2 nights in May 2025

4/10 Poor

Elexus

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and stinky
Stayed 2 nights in May 2025

4/10 Poor

Kalynn

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It smells bad inside of the hotel especially in the lobby.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood in the blank.
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay!

The room itself was clean, organized, and had helpful guides regarding to the needs of the guest! The front desk is polite, the parking is spacious and there are various stores / restaurants within a 10 mile radius !
Stayed 1 night in Apr 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tanya

Stayed 1 night in Mar 2025

2/10 Terrible

Leslie

Stayed 2 nights in Mar 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Liked: Staff & service
Kitchen available
Stayed 1 night in Mar 2025

2/10 Terrible

Demetria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, noisy,
Stayed 1 night in Mar 2025

10/10 Excellent

Eleazar

Stayed 1 night in Mar 2025

10/10 Excellent

Tanisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Miles

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Maria

Stayed 1 night in Mar 2025

8/10 Good

Tanisha

Stayed 2 nights in Mar 2025

2/10 Terrible

Jacob

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Low water pressure Ac units old loud Smelled
Stayed 11 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robert the manager was amazing. Friendly. Very knowledgeable and accommodating.
Stayed 1 night in Mar 2025

4/10 Poor

Heinson

Stayed 1 night in Feb 2025

4/10 Poor

Patrisha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
what nothing like pictures and the staff was a lil rude
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

OsoGenuine

Travelled with partner
Liked: Amenities
Stayed tha weekend for Valentine's Day. Room came with a kitchen which was put to use! Bathroom has shelves shower has seat big and clean. Was able to use my PS4 and connect to tv which was great. They do charge a 150$ deposit upon checkin refunded after checkout great get away
Stayed 2 nights in Feb 2025