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citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Outdoor pool
Creator video - submitted by Traveling Tayler
Gym
Interior
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
617 COLORADO ST, Austin, TX, 78701
  • Place, Sixth Street
    ‪2 min walk‬
  • Place, Texas State Capitol
    ‪7 min walk‬
  • Place, Moody Theater
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | City view

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

citizenM Austin Downtown

This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
CitizenM Austin Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sixth Street and 8 minutes on foot from Moody Theater
CitizenM Austin Downtown offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and coworking spaces are available. The business-friendly citizenM Austin Downtown also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star Austin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – On-site bar. Open daily.
CloudM – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government‑issued ID card at check‑in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Austin Downtown Hotel

citizenM Austin Downtown Austin

citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1774 out of 2552 reviews
Rating 8 - Good. 380 out of 2552 reviews
Rating 6 - Okay. 189 out of 2552 reviews
Rating 4 - Poor. 102 out of 2552 reviews
Rating 2 - Terrible. 107 out of 2552 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean premises. Helpfull staff
Stayed 2 nights in Feb 2026

8/10 Good

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 4 nights in Feb 2026

6/10 Okay

Kathleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Street noise, no fan or sound machine, no single sheet - just a heavy comforter which didn’t even go across the whole width of bed. More hooks to hang towels would be nice too.
Stayed 3 nights in Feb 2026

4/10 Poor

Mary Ann

Way too small for a couple.
Stayed 3 nights in Feb 2026

8/10 Good

Jeannette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. The common areas were great. The breakfast buffet was nice and the coffee was great. The room was way too small and I was not crazy about the things in room being controlled by iPad. Too high tech for my taste.
Stayed 2 nights in Feb 2026

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Cleanliness
Room small walls are thin you can hear everything
Stayed 3 nights in Feb 2026

10/10 Excellent

Nungsoo

Stayed 1 night in Feb 2026

10/10 Excellent

Matt

Stayed 1 night in Feb 2026

10/10 Excellent

Erik

Stayed 2 nights in Feb 2026

10/10 Excellent

Donald

Stayed 2 nights in Feb 2026

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms are smaaaall, as economy cruise ship small. Beds are hard. No top sheets. No wash cloths in the room. I requested to change rooms… not possible. I requested to cancel my additional 2 nights and they had no problem with that. “Weird” approach to customer service
Stayed 3 nights in Feb 2026

8/10 Good

TERRY, FERGUSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean yet small room, the lobby and bar area is very nice too, and the downtown location is outstanding.
Stayed 3 nights in Feb 2026

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at the check-in table were great, but the rest of the experience at this hotel feels like half the room and amenities for full price. Even the nice rooftop bar/pool was cramped.
Stayed 1 night in Feb 2026

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Customer service: good luck reaching someone on the phone. We called and asked to be transferred to the front desk to see if we could check in early and we’re on hold for 15 minutes. When we arrived, we asked if we could check in 45 minutes early. There are kiosks where you self check-in and I started the process while my husband was asking about an early check-in. The customer service representative said that they could not check anyone in early so I stopped my online check-in apparently I’ve already gone too far and while she told us, there were no rooms available the online check-in had told me the room was available. The front desk rep was rude an annoyed with me saying “I guess you just went ahead and got yourself a room.” Parking; no parking on premise. Understandable as it’s downtown. We parked one block away. $52 for the 20 hours. No in and out privileges. Rooms: clean and efficient but tiny. My rooms have been significantly bigger on every cruise I’ve taken. We had a king but it was against the window so the only way to get in our out was to crawl over my husband. Rooftop bar: tried to access it but it was closed at 8:30 PM. Apparently seasonable. Loved the location and convenience but not a great hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Tasha, Richton Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the heart of downtown Austin. I was able to walk to the Capital, Paramount Theatre, Austin Visitor Center, and restaurants. The hotel staff was welcoming and friendly. The hotel is modern and everything in the room is controlled by the IPAD. The decor in the lobby is colorful, vibrant and inviting. The hotel has a microwave in the dining area of the hotel and a small refrigerator in the rooms. I would recommend this hotel to friends and family.
Stayed 2 nights in Feb 2026

2/10 Terrible

Eva

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very small. The bathroom was very small. Bathroom did not have enough towels. The area was very noisy. The hotel did not have parking. Parking was a block away. Bathroom sink was very small and in the hallway. Stay was very uncomfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff.
Stayed 2 nights in Feb 2026

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
AC kept dripping all weekend and only putting towels on the floor was the only solution. But hotel was nice and room was very nice
Stayed 3 nights in Feb 2026

10/10 Excellent

Shival

Stayed 1 night in Feb 2026

2/10 Terrible

Arvind

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The rooms are tiny. The tech is good in concept but everything is controlled by an iPad that kept hanging and we had to call the front desk multiple times. There was also dripping water for most of our stay - the front desk was clearly giving people the runaround as they were just saying they’d provide towels to put on the floor. Ridiculous attitude and a definite AVOID!
Towels for the leak from the roof - luckily we had our laptop bags away from the area
Tiny claustrophobic shoebox that is very overpriced- lots of other better options in the downtown area
Stayed 2 nights in Feb 2026

10/10 Excellent

Gary, Nolanville

Stayed 1 night in Feb 2026

4/10 Poor

Cameron B

Parking was unnecessarily difficult.
Stayed 1 night in Feb 2026

10/10 Excellent

sophia

Stayed 2 nights in Feb 2026

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience.
Stayed 2 nights in Jan 2026

6/10 Okay

Clare

Stayed 3 nights in Feb 2026