Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Lobby
Lobby lounge
Lobby
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
300 S Congress Ave, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪1 min walk‬
  • Place, Lady Bird Lake
    ‪3 min walk‬
  • Place, Palmer Events Center
    ‪7 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

Room, 1 Bedroom, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(45 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(15 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(64 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Hearing Accessible One Bedroom King Suite

  • Sleeps 4

Mobility/Hearing Accessible King And Double Suite With Roll-In Shower

  • Sleeps 5

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Two Bedroom Embassador Suite

  • Sleeps 4

Two Queen Two Room Suite

  • Sleeps 6

Hearing Accessible Two King Two Bedrooms Suite

  • Sleeps 4

Mobility/Hearing Accessible King Suite With Tub

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Two Room Suite With Tub

  • Sleeps 4

Hearing Accessible Two Queen Two Room Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Mobility/Hearing Accessible Premium King Room With Roll In Shower

  • Sleeps 4

Two Room Premium King Suite With City View

  • Sleeps 4

Mobility/Hearing Accessible King Suite With Roll In Shower

  • Sleeps 4

King Two Rooms Suite With City View

  • Sleeps 4

2 Room Suite-1 King Bed With Peloton Bike

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Double Room

  • Sleeps 1

Two Bedrooms Suite With King And Double

  • Sleeps 5

Two Bedrooms Suite With Two Queen And Double

  • Sleeps 7

Similar properties

About this property

Embassy Suites by Hilton Austin Downtown South Congress

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Other amenities include a bar/lounge, a snack bar/deli and WiFi in public areas.
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Austin Downtown South Congress. During your stay, you're just a quick walk from Lady Bird Lake. You'll find features such as a free manager's reception, plus an indoor pool and a restaurant.
  • Free cooked-to-order breakfast served daily
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from South Congress Avenue and 5 minutes on foot from Lady Bird Lake
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 3030 square feet (281 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Austin Downtown South Congress has a restaurant on site.
SoCo Bar & Bites – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SoCo Bar & Bites

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,030 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 526 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Judith, Palm Coast

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was fine, the hotel is terrible. They never gave us additional coffee, the lampshade fell off, the towel rack fell, tp was not replaced, towels, another story. The parking garage elevator hasn’t been inspected since 2021 and sounds like it is going to collapse. Description of parking is completely inaccurate. This is an incredibly tired property and needs a lot of maintenance and updating.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love staying here—breakfast includes omelettes to order and a waffle maker; happy hour with snacks & drinks; quiet, comfortable, great view and the perfect location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities
Clean room, awesome staff, awesome perfect super great breakfast ❤️ loved it all!’
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Julie

Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything but I wish you guys had other options besides pork I don’t eat it but other than that excellent!!!! We will be back
Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen, Cooper Landing

Liked: Cleanliness, property conditions & facilities
Check in was great - staff more than helpful!
Stayed 1 night in Jan 2026

2/10 Terrible

Jacob

Stayed 1 night in Dec 2025

4/10 Poor

daniel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
room very outdated ac just felt muggy!! night shift manager was really rude and room was not once cleaned
Stayed 2 nights in Dec 2025

2/10 Terrible

Marcella

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We waited an hour and a half for a room to be ready for us, we were told that it had been cleaned but needed to be inspected by a supervisor. We clearly saw cleaning staff messing with their phones instead of working, so it's no wonder it took forever for rooms to be cleaned that day. When we finally got to the room, it was not very clean, stains on the couch and curtains, and dust on all of the surfaces. The air return in the room was coated with a thick layer of dust. The room felt very raggedy in general, with the couch and chairs appearing very worn out. Also, the elevators in the hotel seemed to be old and in need of maintenance. The garage elevators were out of order, so good luck if you parked on a higher level. The staff at the front desk did the best they could to handle the waiting situation, but it was obvious that this hotel is very disorganized and not prepared for a fully booked night.
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities
Diamond at the front desk is amazing. So welcoming. And of course, the buffet breakfast including the omelettes was great. EVERYTHING was fresh and delicious! And the buffet staff was so great too.
Stayed 2 nights in Jan 2026

8/10 Good

Lillian

Our stay at Embassy was . The only true complaint was the garage situation. My husband and I were traveling that weekend in two separate cars due to schedules. We accepted the $55 each to park our vehicles in the garage next door. The two of three elevators were out of order. The one that did work was running so slowly, that we had to take the staircase each time. (Oh, you could only park on the 3rd floor and up.) One stairwell smelled of urine and had food wrappers thrown every where. When we brought it to the staff's attention, they were aware of the elevator situation. When my husband asked to be comped, they stated they could not do so but provide points only.
Stayed 1 night in Dec 2025

2/10 Terrible

natalie

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It was NYE. Check in was at 4 pm we showed up at 7:30pm and I had to wait in the lobby until 10:15 with an infant and 8,9 year old. I only got to enjoy 2 hours of our night stay. Going to contact Expedia for a refund. Very disappointed in what was supposed to be a fun night for my children and I.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great customer service, great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I booked this for NYE, with my kids as a mini “stay-cation” from a neighboring city. Property interior is beautiful. My littles loved the pool, and the breakfast. My older teens loved that it’s conveniently located. The staff were absolutely wonderful, and accommodating. They did an amazing job, considering circumstances (being super full on a holiday weekend and short-staffed). The elevator to the parking garage was broken, which sucked, but who doesn’t need a little bit of exercise anyway, ya know? Will definitely book again.
Stayed 1 night in Dec 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
We had a corner room with a great view of the downtown skyline from both the living room and bedroom! The room was spacious which was a plus because we had our dog with us. Comfortable king size bed, roomy bathroom, large L shaped couch, table with chairs, two TV’s and refrigerator are some of the best amenities! Also enjoyed the free breakfast buffet and manager’s cocktail hour. Staff was friendly and helpful! Being on S. Congress gives you easy access to all the great shopping and culture! Will stay here again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Qiuni

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exelente servicioexelente limpiesa
Stayed 2 nights in Dec 2025

6/10 Okay

Kavita

Travelled with family
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities
The hotel has a happy hour which we were able to take advantage of. The room was spacious with both a sitting room and a bedroom. Finally the complimentary breakfast was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Clean room
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen, Austin

Stayed 1 night in Dec 2025