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Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets
Lobby
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Full-sized fridge, microwave, stovetop

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
13858 N U.S. Highway 183, Austin, TX, 78750
  • Place, Lakeline Mall
    ‪12 min walk‬
  • Place, Austin Aquarium
    ‪2 min drive‬
  • Place, H-E-B Center
    ‪7 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Hotel in Austin with free parking
Along with laundry facilities, this smoke-free hotel has a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall offers 101 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall. During your stay, you'll be within walking distance of Lakeline Mall. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 10 minutes by car from Lake Travis and 8 minutes from H-E-B Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall, you'll find a vending machine, laundry facilities, and a front desk safe. Public spaces have free WiFi. Self parking is free.

This Austin hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin Northwest Lakeline Mall
Extended Stay America Lakeline
Extended Stay America Lakeline Hotel
Extended Stay America Lakeline Hotel Austin Northwest Mall
Extended Stay America Austin Northwest Lakeline Mall Hotel
Extended Stay America Lakeline Mall Hotel
Extended Stay America Lakeline Mall
Extended Stay America Austin Northwest Lakeline Mall
Extended Stay America Suites Austin Northwest Lakeline Mall

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall Reviews

Reviews

6.0
Rating 10 - Excellent. 201 out of 950 reviews
Rating 8 - Good. 203 out of 950 reviews
Rating 6 - Okay. 163 out of 950 reviews
Rating 4 - Poor. 148 out of 950 reviews
Rating 2 - Terrible. 235 out of 950 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Vianni

Travelled with group
Disliked: Staff & service
Just The Sheets were wet/damp and a little dirty and a little pricey.
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Stayed 3 nights in Jun 2025

8/10 Good

James

Disliked: Amenities
Stayed 7 nights in Jun 2025

10/10 Excellent

Justine, Austin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roachs on side table under alarm clock and 2 roachs in the bathroom as soon as i turned lights on. I had room 217 & it was suppose to be non smoking, reeked of cigarettes & strong musty male cologne. Shower rod ripped out of wall so much i thought it was gonna fall off & hit me in the head every time i used the toilet. Tv remote did not work. Had to get up out of bed to turn volume up or down or to change channel. Phone did not work, alarm clock did not work. Not worth the $89 when i checked in at 8pm - will never return to this property
Stayed 1 night in Jun 2025

2/10 Terrible

Wayne

Travelled with family
Terrible, disgusting, homeless people every where. Very unsafe.
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Stayed 2 nights in May 2025

6/10 Okay

Phuwadol

Stayed 1 night in May 2025

10/10 Excellent

Brian, Kyle

Stayed 1 night in Mar 2025

4/10 Poor

Ethan

Stayed 1 night in May 2025

2/10 Terrible

LaTonya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facility does not have standard equipment, old, dirty. Lights went out no power till early hours of next day.
Stayed 1 night in Apr 2025

4/10 Poor

Vincent

Disliked: Cleanliness, property conditions & facilities
The room was poorly cleaned. It smelled like there was mold in the unit. The A/C unit
Stayed 15 nights in Apr 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gina is a amazing!!

My stay there was excellent i was greeted by Gina great hospitality great customer service came and checked on me and ask me do i need anything from before she left definitely one in a million im definitely coming back and referring my friends
Stayed 1 night in Apr 2025

2/10 Terrible

Jeanette

Stayed 2 nights in Apr 2025

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy rooms- do not stay here.

I did not stay. The room was absolutely filthy, and I canceled my stay.
Dents in refrigerator
Disgusting splatter on the wall
Stain on the sheets
Stayed 3 nights in Apr 2025

4/10 Poor

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
While the room was clean and comfortable, any amenities were severely lacking. There were no hand towels nor facial tissues. Even though the room had a kitchenette, there were no plates nor pots or pans. They said they don’t provide them any more, even for a charge. The front desk was closed at 9 am when I wanted to check out. The cleaning staff told me the office doesn’t open until 10. I left my room keys with the cleaning staff

2/10 Terrible

Leticia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sabriana

Stayed 2 nights in Apr 2025

2/10 Terrible

Edwin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Justine, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Apr 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Yamile, Austin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fast and good service at the moment of registration
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

They try to kick you out early

Check-in was easy and great. Front desk lady was sweet and kind. But the reason my rating is low is because they will knock on your door at 10:25 AM to make sure you’re leaving. So rude and unprofessional!!
Stayed 1 night in Feb 2025

4/10 Poor

Chesten

Stayed 1 night in Feb 2025

4/10 Poor

HECTOR

Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Stayed 2 nights in Jan 2025