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Hilton Garden Inn Austin NW - Arboretum

3.0 star property

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Photo gallery for Hilton Garden Inn Austin NW - Arboretum

Lobby
Lobby
Indoor pool
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
11617 Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪2 min drive‬
  • Domain Northside
    ‪4 min drive‬
  • Q2 Stadium
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

View all photos for King Bed

50-inch LCD TV with cable channels, TV, streaming services

King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Double Beds

9.2 out of 10
Wonderful
(55 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom shower

Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Two Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds Accessible with roll in shower

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Double Beds Accessible with roll in shower

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Drinks & Snacks)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds Accessible with tub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Double Beds Accessible with tub

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Bed Hearing Accessible

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Deluxe Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru By Hilton Austin NW Arboretum, TX

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (665)
The price is CHF 87
for 1 room
includes taxes & fees
14 Jul - 15 Jul
Tru By Hilton Austin NW Arboretum, TX

About this property

Hilton Garden Inn Austin NW - Arboretum

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hilton Garden Inn Austin NW - Arboretum offers 138 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Austin NW - Arboretum. During your stay, you'll be close to Q2 Stadium. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Great American Grille
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Q2 Stadium and 9 minutes from Lake Austin
  • Cats and dogs welcome for a fee
Hilton Garden Inn Austin NW - Arboretum offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1250 square feet (116 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Austin NW - Arboretum. Free self parking is available.

This 3-star Austin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grille – This bar specialises in American cuisine and serves breakfast, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.00 for adults and from USD 8.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Arboretum Hotel Austin NW
Hilton Garden Inn Austin NW Arboretum
Hilton Garden Inn NW
Hilton Garden Inn Austin NW Arboretum Hotel
Hilton Garden Inn Arboretum Hotel
Hilton Garden Inn Arboretum
Hilton Austin Nw Arboretum
Hilton Garden Inn Austin NW - Arboretum Hotel
Hilton Garden Inn Austin NW - Arboretum Austin
Hilton Garden Inn Austin NW - Arboretum Hotel Austin

Hilton Garden Inn Austin NW - Arboretum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1009 reviews
Rating 8 - Good. 236 out of 1009 reviews
Rating 6 - Okay. 67 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Fran

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jae Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for the price!
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry

Stayed 2 nights in Mar 2025

10/10 Excellent

Said

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

PAULA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few hours

I spent few hours in the hotel, anyway the few time i stayed there has been nice
Stayed 2 nights in Mar 2025

2/10 Terrible

Takarrah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location as far as getting on freeway service not great at all the guy that checked me in was eating a bowl of noodles while speaking to me. Ice machine on 2nd floor did not work also was fold breakfast could be eaten @ an additional cost failed to tell the cost.all in all I would not stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anuar

Liked: Cleanliness
Nice place
Stayed 1 night in Mar 2025

8/10 Good

Hedges

Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the customer service and the hotel was nice and clean.
Stayed 1 night in Mar 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reasonably priced and as expected , no frills and family friendly
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very clean & staff was very friendly, however there was something wrong with our AC unit in our room. It was making very loud noises for about 30 seconds to a minute everytime it was about to shut off. It woke us up at least 5 times during both nights of our stay.
Stayed 2 nights in Mar 2025

2/10 Terrible

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not priced as hotels.com stated

They over charged us for the room at check in. I didn’t realize it until we were in the room. We will attempt to get it corrected in the morning.
Stayed 1 night in Mar 2025

10/10 Excellent

Rubén

Stayed 1 night in Feb 2025

10/10 Excellent

jorge

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DeLana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great night stay, would book again!
Stayed 1 night in Mar 2025

10/10 Excellent

Iva

Liked: Staff & service, amenities
The check in and checkout process was super fast and friendly. The hotel is easy to get to and parking is great. The facilities are nice and clean, the pool is small but nice. The area around the hotel is not super glamorous, it’s off the highway, and it’s not very walkable, but if you’re driving, it’s close to a lot of good restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025