Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

Exterior
Fitness facility
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4892 W Highway 290, Sunset Valley, TX, 78735
  • Place, Burger Stadium
    ‪10 min walk‬
  • Place, Sunset Valley Village
    ‪15 min walk‬
  • Place, West Gate Central
    ‪17 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room

9.0 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

Hotel in Sunset Valley with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG offers 99 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG. During your stay, you'll be within walking distance of Sunset Valley Village. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from South Congress Avenue and 12 minutes from University of Texas at Austin
Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 350 square feet (33 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG. Self parking is free.

This Sunset Valley hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 350 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in February and close in December.
  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Hotel Sunset
Holiday Inn Express Hotel Sunset Valley
Hotel Holiday Inn Express Hotel & Suites Austin - Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Hotel Austin
Holiday Inn Express Austin
Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Suites Austin SW Sunset Valley by IHG
Holiday Inn Express Suites Austin SW Sunset Valley an IHG Hotel

Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1010 reviews
Rating 8 - Good. 264 out of 1010 reviews
Rating 6 - Okay. 99 out of 1010 reviews
Rating 4 - Poor. 56 out of 1010 reviews
Rating 2 - Terrible. 53 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Terry

Stayed 1 night in Sep 2025

10/10 Excellent

Noe

Stayed 4 nights in Sep 2025

10/10 Excellent

Cordelia

Stayed 1 night in Sep 2025

10/10 Excellent

Monique

Stayed 1 night in Sep 2025

6/10 Okay

HARI, WYLIE

Disliked: Cleanliness
low quality breakfast
Stayed 3 nights in Sep 2025

8/10 Good

Ursula

Liked: Staff & service
Disliked: Cleanliness
Good for 1 night. Friendly staff. Bad point was cleanliness (bathroom, elevator).
Stayed 1 night in Sep 2025

6/10 Okay

Heather

The front desk people were wonderful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service
The staff was great!
Stayed 1 night in Sep 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Aug 2025

4/10 Poor

ATALY

Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, bed was comfortable, air conditioning worked well, it was quiet, breakfast, wifi and a pool were included. Would happily stay again if in the area.
Stayed 1 night in Aug 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia and Holiday Inn Express Sunset Valley in Austin, Tx are HORRIBLE! Dont use either one! I booked a room on August 15th for August 21st, Expdeia website said fully refundable if canceled before August 19th, i called on the 18th to cancel due to change of plans, Expedia website said it was a non-refundable room! I called Holiday Inn, they said it was an Expedia problem, I called Expedia, they said it was a Holiday Inn problem. We went back and forth for over an hour, I ended up losing my money and patience! I will NEVERRRRR USE EITHER WEBSITE OR ESTABLISHMENT AGAIN!!!
Stayed 1 night in Aug 2025

4/10 Poor

Curt

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

eleoveres

Stayed 1 night in Aug 2025

6/10 Okay

Jeremiah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bad smelling

The initial room had a strong urine stench, after I was moved to a second room. The second room had a musty mildew scent from the ac.
Stayed 1 night in Aug 2025