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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Exterior
Exterior
Exterior
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
805 Neches Street, Austin, TX, 78701
  • Place, Sixth Street
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪8 min walk‬
  • Place, University of Texas at Austin
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(82 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(129 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, District View)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(117 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, City View

7.6 out of 10
Good
(7 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm)

9.0 out of 10
Wonderful
(42 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm)

7.6 out of 10
Good
(4 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

An outdoor pool, a fitness centre and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with a safe and free newspapers. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Austin Downtown - University by IHG. During your stay, you're just a quick walk from Sixth Street. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of University of Texas at Austin and Sixth Street
Holiday Inn Express & Suites Austin Downtown - University by IHG offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Austin Downtown - University by IHG. For a fee, parking is available.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 45 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Austin Downtown University Hotel

Holiday Inn Express Austin Downtown University

Holiday Inn Express Suites Austin Downtown University

Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1326 out of 2207 reviews
Rating 8 - Good. 452 out of 2207 reviews
Rating 6 - Okay. 221 out of 2207 reviews
Rating 4 - Poor. 112 out of 2207 reviews
Rating 2 - Terrible. 96 out of 2207 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Eric

Travelled with family
Disliked: Amenities, property conditions & facilities
There was practically nothing good about that hotel. There is nowhere to unload your car. Parking is $45 per night. Checking in is confusing as they’re merging with another hotel in the same building so there’s different entrances, elevators, keys, etc. it seems as though the only AC that works is IN the rooms. Walking to your room or even trying to eat breakfast (which was pretty good) is like sitting in a sauna. Seems to be a long term problem because there has two fans semi-permanently mounted to tables. Staff was friendly but the maze of halls and elevators and the need to use your key card 3 times to get from outside to your room Makes this hotel a no-go for me in the future.
Stayed 1 night in Feb 2026

6/10 Okay

Ping-Hui

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Paint peeling off in the bathroom, the toilet seat is not securely attached to the toilet, the shower lever is half off the wall, the shower curtain was ripped off the hook, the shower temperature fluctuates. But the water pressure of the shower is great and the breakfast is great, too.
Stayed 3 nights in Feb 2026

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was fine but area was a block away from homeless shelter so lots of characters just lingering at night. The area is a little away from the main area of 6th street but felt sketchy walking to and from the hotel. Housekeeping came once in 4 days.
Stayed 4 nights in Feb 2026

8/10 Good

Laura

Liked: Cleanliness, staff & service
The location was in the center of everything. Room was clean and spacious. Check in was not super convenient as they had us check in at the sister property that is connected, but overall, it was not bad.
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location, friendly staff
Stayed 5 nights in Feb 2026

10/10 Excellent

Abigail

Liked: Cleanliness, property conditions & facilities
Staff was great room was clean
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All the front desk staff were very helpful and friendly!
Stayed 3 nights in Feb 2026

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No staff works in the holiday Inn, you have to go to the hotel indigo for help. Called one night because i couldn't get a hold of the Urban Pour to order food. No one answered at either desk, so we never ate dinner that night. We were pretty disappointed, because i was running the half marathon the next morning
Stayed 3 nights in Feb 2026

8/10 Good

Corinne, Bedford

Stayed 1 night in Feb 2026

10/10 Excellent

Martyna Ada, Wallington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. The room was clean, and the staff were friendly and helpful. The location was very convenient
Stayed 1 night in Feb 2026

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Issues with the air conditioning Had to wait for someone to come fix it Slept the night without air
Stayed 4 nights in Feb 2026

6/10 Okay

Sonya

Liked: Cleanliness, amenities
The facility was clean, however, the check-in process was confusing. We had to go the hotel mext door to check-in. The psrking ws also confusing and expendive.
Stayed 2 nights in Feb 2026

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Amenities
Shower ran out of hot water 3 minutes in and ended up taking the coldest shower of my life.
Stayed 1 night in Feb 2026

10/10 Excellent

Adam, Onalaska

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel was clean. The room was nice. If you are an early riser and like breakfast early, this is not the place for you. Breakfast is not served until 7:00. Nice place, conveniently located.
Stayed 1 night in Feb 2026

10/10 Excellent

Venisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great staff friendly and everything was excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Christian Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Great room, friendly staff and good location to downtown
Stayed 2 nights in Feb 2026

4/10 Poor

William

Business traveller
Liked: Cleanliness
Disliked: Amenities
Hotel is being renovated or something. Have ti go through adjoining hotel to check in or leave. Very confusing to find room. Let hot water run in shower for 20 mins in morning and never got warm enough to take a shower.
Stayed 1 night in Feb 2026

8/10 Good

Tom

Stayed 4 nights in Feb 2026

8/10 Good

Joaquin

Business traveller
Liked: Cleanliness, staff & service, amenities
Big rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean, close to downtown, excellent breakfast!
Stayed 1 night in Feb 2026

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, comfortable bed. The check in process was a little confusing bc you have to check in at the sister adjacent hotel, the Indigo. Also they did not have the pool bar staffed.
Stayed 1 night in Feb 2026

6/10 Okay

Michael

Hotel is undergoing extensive renovation
Stayed 1 night in Feb 2026

10/10 Excellent

Priscilla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
I had a very pleasant stay. The room was extremely clean and well-maintained, which immediately made me feel comfortable. The bed was cozy, the linens were fresh, and everything from the bathroom to the floors looked spotless. It’s clear the housekeeping team takes pride in their work. The staff was courteous, professional, and welcoming throughout my visit. From check-in to check-out, everyone I interacted with was friendly and helpful, always ready to answer questions with a positive attitude. Customer service truly made a difference in my experience. The overall atmosphere of the property felt safe, quiet, and relaxing. I appreciated the attention to detail and the effort put into keeping the environment pleasant for guests. I would definitely stay here again and recommend it to anyone looking for a clean, comfortable place, stongly recommend
Stayed 4 nights in Feb 2026

6/10 Okay

helen

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean. The location was not great. Homeless shelter down the street. Many homeless living in the corner across from hotel. View from room was of that corner. Getting to the hotel was awkward at times because of people gathered on the street. Homeless person wandering around the main floor at one point. Loud in the neighbourhood at night.
Stayed 3 nights in Feb 2026