Tru by Hilton Austin Airport, TX

2.5 star property

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Photo gallery for Tru by Hilton Austin Airport, TX

Reception
Terrace/patio
Lobby
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
7900 E. Ben White Blvd, Austin, TX, 78744
  • Lady Bird Lake
    ‪6 min drive‬
  • Austin Convention Center
    ‪8 min drive‬
  • South Congress Avenue
    ‪9 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪4 min drive‬

Room options

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(51 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(120 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Austin Airport, TX

Hotel with free breakfast, in the vicinity of Lady Bird Lake
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, concierge services and a 24-hour front desk. Housekeeping is available once per stay.
Tru by Hilton Austin Airport, TX offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Tru by Hilton Austin Airport, TX. During your stay, you'll be close to Lady Bird Lake. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 5 minutes by car from Lady Bird Lake and 8 minutes from South Congress Avenue
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. A roundtrip airport shuttle is free (available on request). A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru by Hilton Austin Airport, TX. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Filipino, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to noon at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 75 per week)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive smart lock details
In addition to the listed hours, this property's airport shuttle operates from 4-11:45 PM.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 75 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tru by Hilton Austin Airport, TX offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Austin Airport, TX Hotel
Tru by Hilton Austin Airport, TX Austin
Tru by Hilton Austin Airport, TX Hotel Austin

Tru by Hilton Austin Airport, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1081 reviews
Rating 8 - Good. 196 out of 1081 reviews
Rating 6 - Okay. 66 out of 1081 reviews
Rating 4 - Poor. 29 out of 1081 reviews
Rating 2 - Terrible. 30 out of 1081 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Talia

Odd and expected more.
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Stayed 2 nights in May 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Krysteena

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Every staff member treated me like a friend, with a smile and care. The place was immaculate, bed comfy, and the amenities thoughtful. I appreciated the airport transportation, especially when my flight arrived close to midnight.
Stayed 1 night in May 2025

10/10 Excellent

Felix C

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s a small hotel which means less people less traffic, less noise and you can get more attention and assistance as needed. You ask for linens and towels and is being given to you in no time . Staff are kind and respectful from the receptionists,Karl , Timothy, Chevi, Shyla, Malou who takes care also of the breakfast counter and other Filipino receptionists that I was not able to get their names.Shuttle Bus drivers Blanche, who gave us the idea on what to do with our rental car, which made our life easier and we benefited from your shuttle to take us to the airport on our departure. Hector treated us well , too . Housekeeping staff were also nice specially, Reyna. The hotel was also very close to the airport. We were able to use the gym, and the water refill fountain was helpful, 24 hour coffee, hot water and microwave were also of big help . The only thing, I did not like were the buckets for the ice are being reused (they were all wet )My brother and I played the billiard 😊Our stay there was short but just enough to enjoy the place . Thank you for accommodating us.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

4/10 Poor

Shawn

Business traveller
Disliked: Room comfort

Beds suck

The bed was absolutely terrible.
Stayed 2 nights in May 2025

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, convenient to the airport and friendly staff and service. Also had amenities for an overnight stay at airport- breakfast, coffee and water in the lobby, gym.
Stayed 1 night in May 2025

10/10 Excellent

Lucretia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Rogelio

Travelled with family
Liked: Amenities
Staff were friendly and the hotel was clean.
Stayed 1 night in May 2025

10/10 Excellent

Gustavo

Stayed 1 night in May 2025

10/10 Excellent

Ebon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a quick business trip.
Stayed 1 night in May 2025

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Guana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For a Hilton place, Tru is at the budget end of their hotel properties. The rooms were clean but very sparsely furnished. Not even a table to sit at with someone and play cards. The bed was comfortable. The roll-in shower didn't make much sense as the water just goes everywhere outside the actual shower floor area. No counter space anywhere. The breakfast was awful except for the oatmeal and they have one of those pancakes making machines that made gooey pancakes. The staff was very nice and gave me n my friend all the towels we needed which were many due to the excess water when showering. There is also no pool. One bright spot is on Wednesday they have a happy hour social down in the eating area with free beer, margaritas, and fruit and snacks like mini tacos. But I won't stay here again for one big reason: the water pressure in the shower is non-existent. For someone with very thick hair that was no good and it took a long time to get hot
Stayed 4 nights in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru by Hilton Airport, TX

We needed an overnight stay before surgery. Everything was great and the beds were super comfy
Stayed 1 night in May 2025

6/10 Okay

Whitney

Stayed 1 night in Apr 2025

6/10 Okay

Qin

It
Stayed 2 nights in May 2025

10/10 Excellent

Dirar, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Stayed 1 night in May 2025

8/10 Good

Arazely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Justin Oliver

Stayed 2 nights in May 2025

10/10 Excellent

Manveer, CALGARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025