Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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Terrace/patio
Reception
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Place, Restore My Control
    ‪14 min walk‬
  • Place, Ascension Seton Northwest
    ‪19 min walk‬
  • Place, Apple Inc.
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(72 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

About this property

Tru By Hilton Austin NW Arboretum, TX

Hotel in Austin with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru By Hilton Austin NW Arboretum, TX. During your stay, you'll be within walking distance of Apple Inc.. Enjoy features like free self-parking, plus a gym and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from University of Texas at Austin and 15 minutes from Sixth Street
  • Dogs welcome for a fee
There's an onsite business centre. Free breakfast is available daily. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness centre, coffee/tea in common area, and a front desk safe. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 949 reviews
Rating 8 - Good. 158 out of 949 reviews
Rating 6 - Okay. 45 out of 949 reviews
Rating 4 - Poor. 21 out of 949 reviews
Rating 2 - Terrible. 16 out of 949 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert

Stayed 1 night in Nov 2025

10/10 Excellent

Samand

Stayed 1 night in Nov 2025

10/10 Excellent

Cara

Stayed 1 night in Nov 2025

10/10 Excellent

Aleksandr

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience 👍
Stayed 3 nights in Nov 2025

10/10 Excellent

Suzan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and our room was spotless! We have stayed here several times before and always enjoyed our stay. Our one complaint is the lighting in the bathroom as it is very inadequate.
Stayed 1 night in Nov 2025

8/10 Good

Edgardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was basic. Not much expectation there. But the pillows are terrible! But not only there; at all Hilton properties! Lumpy and flat
Stayed 1 night in Nov 2025

10/10 Excellent

Kier

Stayed 6 nights in Oct 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2025

10/10 Excellent

Christel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Clean. Safe. Hot water in shower with solid water pressure. Large TV.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deyaneira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean room and friendly staff! Beautiful hotel to stay at.
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
The room was very clean and comfortable.
Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, good price
Stayed 1 night in Nov 2025

10/10 Excellent

Sammie

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Nov 2025

8/10 Good

Sherman

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice but optimum for one person. Nice amenities. Problem 1 - shower door leaked badly. Problem 2 - breakfast was not monitored so juice was out and pancake mix was low. Overall, these are fixable items so a four is for my current stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Trey

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes indeed, one of the best places to stay if you ask me.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandy

Stayed 2 nights in Oct 2025

10/10 Excellent

Ayham

Stayed 1 night in Oct 2025

10/10 Excellent

Will

Stayed 1 night in Nov 2025

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Room in good condition. Breakfast has very little variety and most things were already not available at 8 AM. Distance far (min 30 mins) from most touristic areas unlike what was mentioned.
Stayed 1 night in Nov 2025

10/10 Excellent

Miranda

Stayed 6 nights in Oct 2025

10/10 Excellent

Charis, Watauga

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy staying at this clean, updated hotel. Great service, just the amenities we actually use, decent price.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

jayden

Stayed 1 night in Nov 2025