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Hôtel du Palais des Papes

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Photo gallery for Hôtel du Palais des Papes

Restaurant
A room with a bed, a table with a chair, a TV, and a stone wall.
An outdoor cafe area with yellow tables and chairs, surrounded by buildings with a stone facade and a visible sign that reads "HOTEL".
A narrow corridor with a stone wall, a tiled floor, a small table with a decorative item, a wall-mounted light fixture, and a window with a view.
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3 Pl. du Palais, Avignon, Vaucluse, 84000
  • Place, Avignon Cathedral
    ‪2 min walk‬
  • Place, Palais des Papes
    ‪3 min walk‬
  • Place, Avignon Festival
    ‪9 min walk‬
  • Airport, Avignon (AVN-Caumont)
    ‪28 min drive‬

Room options

View all photos for Chambre Single

A bedroom with a bed, a bedside table, a mirror, a window with curtains, and a wall-mounted TV.

Chambre Single

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Chambre confort Sofa

A hotel room with a large bed, a chair, a small table, a mirror, and an air conditioning unit.

Chambre confort Sofa

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

A room with a bed, a table with a chair, a TV, and a stone wall.

Superior Room

7.6 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chambre Supérieure Sofa

A bedroom with a large bed, bedside tables, a chandelier, a small round table with chairs, and a window with curtains.

Chambre Supérieure Sofa

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Room

A bedroom with a large bed, a desk, a chair, a window with curtains, a chandelier, and a wall-mounted lamp.

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Chambre Famille

A bedroom with a large bed, a chair, a small table, and a painting on the wall.

Chambre Famille

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Chambre Twin

A double bed with white linens, a desk with a chair, and a stone wall.

Chambre Twin

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hôtel du Palais des Papes

This hotel features 4 restaurants, 2 bars/lounges and 4 coffee shops/cafes. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hôtel du Palais des Papes offers 27 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

With your stay at Hôtel du Palais des Papes, you're connected to the convention centre and just a quick walk from Palais des Papes. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 4 restaurants, 4 coffee shops/cafes and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Amenities include locker space, a 24-hour business centre and meeting rooms
  • Steps from Palais des Papes and 9 minutes on foot from Avignon Festival
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 4 restaurants and 4 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces.

Public spaces have free WiFi. Hôtel du Palais des Papes also features coffee/tea in common area, concierge services, and express check-in.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Hôtel du Palais des Papes has 4 restaurants on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 per person
  • 2 bars/lounges
  • 4 coffee shops/cafes
  • 4 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13 per person
  • Nearby parking fee: EUR 15 per day (98 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Du Palais Des Papes Avignon
Hôtel du Palais des Papes Hotel
Hôtel du Palais des Papes Avignon
Hôtel du Palais des Papes Hotel Avignon

Hôtel du Palais des Papes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 110 reviews
Rating 8 - Good. 45 out of 110 reviews
Rating 6 - Okay. 16 out of 110 reviews
Rating 4 - Poor. 5 out of 110 reviews
Rating 2 - Terrible. 8 out of 110 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location and comfortable room.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ane

Disliked: Amenities
It was ok for two nights.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning historic building in great location. Staff were friendly and helpful and all spoke great English.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and warm welcoming staff. We had a wonderful view of the palace entrance, which was only a 30 second walk away. Everything you would typically want in a room was already there without having to ask the staff. Beds were comfortable, including the pull-out couch. Plenty of coffee in the room.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hartz

Liked: Staff & service
Good location, good value for money
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in Avignon
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle situation
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service
Enjoyed our stay. We rented two rooms One was newly remodeled Ours was older but freshly done up with beamed ceilings. So fun to be in a quaint historic building above a restaurant. Parking was easy and elevator delivered us in front of Palais des Papes a short walk to our hotel .
Stayed 1 night in Nov 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, close to everything. Unfortunately the WiFi did not reach our room. Otherwise was excellent.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Good front desk service. Room #2 were we stayed was good but the floor vibrated very loudly until 11PM Discount on the parking didn't work so we paid full price and was very expensive 25 eu
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Directly sited across the palace, nice view and very central. Parking in the garage next to the hotel possible. Height limit of the car 1.90m sharp.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Donna

Liked: Cleanliness, staff & service
The room is large and was clean. The bed linens were very worn and the coverlet would disintegrate when touched. The shower only had warm water at night, but was hot in the morning. After a long day exploring the city not having a hot shower was disappointing. Our first night the room was quiet, the second noisy trucks were passing by. Maybe it was trash day...
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incroyable ❣️❣️

Amazing to be directly acros from the Palais des Papes with the view from our window onto the Place d’Horloge in such a charming historic building. Just getting to and from the parking is a tiny bit challenging, but given the location, the history and the age it is very well organized.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy co.munications
Stayed 1 night in Oct 2023
Verified

8/10 Good

Virginia

Liked: Cleanliness
We fell in love with this charming hotel and the lovely staff that worked there! They made every effort to make us comfortable and welcomed. The location is amazing. Yes there were light bulbs out and the air conditioning was broken but we survived it and slept with the windows open, laughing at the early morning noise. The charm of the hotel won us over completely. You do need to know to park at the Palais des Papes parking lot and travel light as you have to drag your luggage across the cobble stones. There is a classic old European elevator. Travel light. The servers at the restaurant downstairs, however, were rude. Everyone else was delightful! I’d go back again!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service
The hotel is at the heart of Avignon, couldn't be better situated. It's a beautiful building in sand stone and has this Middle Ages and Gothic feel. Staff was very friendly, the cuisine was ok. The food was good and tasty, the menu I found a bit boring. The hotel lacks maintenance however. The lift didn't work, no batteries in the remote, no light in the gangway, there was AC but a very noisy mobile model. There is no bar, and no vending machine either. At 22h, everything is closed in Avignon. Everything was clean though, the water in the shower warm and the internet good. All in all, I had a good stay.
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

DR CF

Disliked: Staff & service, property conditions & facilities, room comfort

Not to be repeated!

Good position, but we had a small back room onto a back yard with erratic lighting and broken louvre into the bathroom. Eccentric breakfast arrangements. NO WARNING that access was restricted by a market, so that it took nearly half an hour to unload, one of us hovering illegally, the other wheeling cases. WORST OF ALL: we asked for a taxi for next morning, which wasn't ordered. The attempt by the office to book another failed repeatedly and we had to walk half a mile to another station to get to the TGV station we wanted a taxi to. We only just made it.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Carlos

Liked: Cleanliness
Cosas que deben ser incluidas no lo son. Necesidad de ir a pedir papel higienico, jabon para la ducha , tohallas de baño etc.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Ulla

Værelset var ok En af personalerne var uvenlig, den anden meget venlig
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, amenities
une très belle chambre, une salle restaurant et petit déjeuner magnifiques, un personnel de qualités
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mareike

Alles
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Annick

Liked: Cleanliness, staff & service
Très bien
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Eeva-Liisa

Disliked: Cleanliness, staff & service, amenities
Vastaanottovirkailija oli kyllä ystävällinen, mutta ei puhunut sanaakaan englantia. Tässä hotellissa majoittuvien kannattaa osata ranskaa. Rustiikkinen hotelli. Paljon portaita. Autohalliin kulku kätevästi hotellin ovea vastapäätä.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Antoni

Disliked: Cleanliness, amenities, property conditions & facilities
1. Deficiencias Críticas de Mantenimiento Humedad y Sanidad: Presencia inaceptable de hongos/moho en las paredes (parte baja de las ventanas), señalando problemas serios de humedad estructural. Aislamiento y Seguridad: Ventanas y contraventanas que no cerraban/ajustaban correctamente. El picaporte de la puerta principal estaba estropeado con tornillos sueltos. Funcionalidad del Baño: La ducha es prácticamente inutilizable, ya que el agua se sale del plato, inundando el baño cada vez. Comodidad: El armario proporcionado era insuficientemente pequeño, incapaz de alojar el contenido de una maleta básica. 2. Higiene y Servicio (Por debajo del Estándar) Ropa de Baño: Las toallas eran visiblemente viejas, descosidas y presentaban manchas permanentes, algo inadmisible para un hotel de 3 estrellas. Limpieza y Gestión de Servicios: Se detectó una falta de higiene general. Las toallas no fueron cambiadas durante la estancia y, de hecho, el personal retiró una toalla de mano sin reponerla. 3. Problema de Olores Ventilación Comunal: Debido a que la cocina daba directamente al recibidor central y la escalera, un fuerte y desagradable olor a comida impregnaba las áreas comunes del edificio. Conclusión: Las múltiples deficiencias en higiene, mantenimiento y seguridad (moho, toallas gastadas, puerta defectuosa) no se corresponden con lo que se espera de un hotel de 3 estrellas. La calidad ofrecida está muy por debajo de su clasificación oficial.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oui
Stayed 3 nights in Nov 2025