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Sofraga Palacio

4.0 star property

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Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Superior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Interior
Restaurant
Meeting facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Calle Lopez Nunez, 3, Ávila, 5001
  • Place, Walls of Ávila
    ‪1 min walk‬
  • Place, Ávila Cathedral
    ‪3 min walk‬
  • Place, National Police College
    ‪5 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room

9.6 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About this property

Sofraga Palacio

Hotel in Ávila with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room.
Sofraga Palacio offers 27 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Ávila hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Sofraga Palacio. During your stay, you're just a quick walk from Walls of Ávila. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a porter
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Walls of Ávila and Basilica de San Vicente
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Sofraga Palacio. Parking is available for a fee. A complete renovation of Sofraga Palacio was completed in 2021.

This 4-star Ávila hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Sofraga Palacio has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 15 per day)
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15.30 for adults and EUR 8.10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 15.30 for adults and from EUR 8.10 for children
  • Uncovered self-parking fee: EUR 15 per day
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Sofraga Palacio Crafted
Sofraga Palacio Hotel
Sofraga Palacio Ávila
Sofraga Palacio Hotel Ávila
Sofraga Palacio WorldHotels Crafted
Best Western Premier Sofraga Palacio

Reviews

Sofraga Palacio Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 305 out of 338 reviews
Rating 8 - Good. 31 out of 338 reviews
Rating 6 - Okay. 1 out of 338 reviews
Rating 4 - Poor. 0 out of 338 reviews
Rating 2 - Terrible. 1 out of 338 reviews

Reviews

10/10 Excellent

ENRIQUE

Stayed 1 night in Jun 2025

10/10 Excellent

Ursula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved it! Absolutely beautiful and very friendly helpful staff! If ever in Avila I highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Leandro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

David, Derby

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
nice roomy hotel with great communal areas. Well appointed en-suite shower room. Nice views across the entrance garden. Good sized bedroom. Clean and comfortable. Ideal location within the walls.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, will definitely stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Caridad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Oliver

Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Very clean, beautiful renovation
Stayed 1 night in Jun 2025

10/10 Excellent

Ana, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, I recommend!
Stayed 1 night in May 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfortable beautiful hotel!

The staff were wonderful, room was beautiful and the bed most comfortable. Because the city was making repairs on the wall that is a shared wall with the hotel, be sure to ask about a room that is further away. Not sure how long the repairs will continue through no fault of the hotel. All in all it is a lovely hotel with a great location. And very professional staff. A good stay in Avila!
Stayed 3 nights in May 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property is amazing! The hotels is within the walled city of Avila, the best preserved early middle age fortress in the world. The walls encircle an area of 33 hectares and contains a functional city. The Sofraga Palacio hotel has been built inside a palace begun in the 1500's and upgraded in the 1800's. They have built modern, tasteful accommodations within the original walls. They left exposed whatever walls and beams they could while not compromising the modern hotel. The way they abruptly transition between the two totally works. Beware; the hotel gives a 10% discount coupon for their restaurant BUT if you sit in the portion of the restaurant OUTSIDE the hotel’s exterior wall, you will not get the discount. The waitress was not attentive. It took us 2 hours to order our food and have it served. The food was very good… the service was… not.
Stayed 1 night in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderfull hotel ,in a great location

Fantastic hotel in a great location ,The staff in all roles were first class and always happy to help.Taxi from the train station was approx 7 euros .good places to eat or drink close by .Through th City Gate across the road is a nice Taberna,if you go right outside of the walls next door to the ticket office for the wall walk is a Bodeguita ,and a ceveceria,oppositie Cafe Postes is good ....one to avoid is the hostel cafe ( bad experience )
Stayed 2 nights in May 2025

10/10 Excellent

Flavien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place to stay

This is (so far) the best place we have stayed in Spain. It is well situated just inside the city wall (which actually forms one of its walls) with excellent staff, several eating options and a pleasant outlook. Our room was large and well furnished and in Avila everything is in walking distance. We liked the hotel so much we stayed another night
Stayed 1 night in May 2025

10/10 Excellent

Tyleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, can’t wait to be back. Everything is perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofraga is a very well-appointed hotel. The staff and service were great! The room was clean, Restaurant served great food. There is parking onsite for a fee. Great location in Avila, right by the wall. My husband wishes he can stay longer and just be at the hotel. He considers Sofraga as one of his favorite hotel for its service, staff and room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and grounds are beautifully maintained. Parts of the city wall are incorporated into the building. The old beams and brick and stonework inside makes it feel like being transported back in time except it still has the elegance and comfort of modern times. The staff was amazing. They made sure we had everything we needed. When my mother wasn’t feeling well, they came to the room to check on her and offered to get her access to a pharmacy. They gave her extra water and even checked the room temperature to make sure she was comfortable. Very caring and professional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with an excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovey building and comfortable rooms. Staff are friendly and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% would come back!

Fantastic location and rooms are very comfy. The staff were all very friendly and spoke English well. We had a great time in Avila and the fact that this is right at the castle gate and forms part of the castle wall makes this place so special as well as easy to get to. Parking is secure and easy too.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel in a great location

Great place to stay. Breakfast was something like €15 each which was a good value. It was not my first time staying and I would go back if in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in Avila

This hotel is very well presented. The decor is lovely and the way they have fest the rooms is very impressive with exposed walls and roof beams. Not very many of the staff speak fluent English but they try hard and the reception always has a fluent English speaker. Anyway it was good for me to practice my Spanish.
Hotel entrance
Entrance to the old town
Stayed 4 nights in Mar 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025