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Haile Resort Hawassa

4.0 star property
VIP Access

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Photo gallery for Haile Resort Hawassa

Lobby
Bathroom shower
Front of property
Front of property – evening/night
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Hawassa, Awassa, 5713
  • Place, Lake Awasa
    ‪2 min walk‬
  • Place, Hawassa University
    ‪3 min drive‬
  • Place, Fish Market
    ‪6 min drive‬
  • Airport, Awassa (AWA)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room, Lake View (Memorable Queen)

Classic Room, Lake View (Memorable Queen) | Minibar, in-room safe, desk, iron/ironing board

Classic Room, Lake View (Memorable Queen)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, Garden View

Minibar, in-room safe, desk, iron/ironing board

Classic Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Garden View

Twin Room, Garden View | Minibar, in-room safe, desk, iron/ironing board

Twin Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Lake View

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Lake View

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Family Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, Garden View

In-room dining

Family Room, 2 Bedrooms, Connecting Rooms, Garden View

  • Garden view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Bedrooms, Lake View

Minibar, in-room safe, desk, iron/ironing board

Presidential Suite, 2 Bedrooms, Lake View

  • Lake view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, Garden View

Minibar, in-room safe, desk, iron/ironing board

Family Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Garden View

In-room dining

Deluxe Apartment, 1 Bedroom, Garden View

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Haile Resort Hawassa

This resort features 4 restaurants, a full-service spa and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a beach bar.
Haile Resort Hawassa offers 126 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Awassa resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor tennis court, an indoor tennis court and a health club are featured at the resort. An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Eden Spa. Services include Swedish massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
During your stay at Haile Resort Hawassa, you're just a quick walk from Lake Awasa. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Ethiopian cuisine at Traditional, one of the property's 4 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to facials, reflexology or body treatments at Eden Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute walk from Lake Awasa and a 4-minute drive from Hawassa University
  • Airport and local-area shuttle service available for a fee
Haile Resort Hawassa offers its guests a full-service spa, an outdoor tennis court, and an indoor tennis court. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Haile Resort Hawassa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Awassa resort.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Traditional – This restaurant specialises in Ethiopian cuisine.
VIP – This restaurant specialises in local and international cuisine and serves lunch and dinner.
Sholla Grill – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Hawassa Breeze – On-site restaurant.
Sunset Wine – On-site bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Hawassa Breeze
  • Sholla Grill
  • Sunset Wine
  • Traditional
  • VIP

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Horseback riding/rentals
  • Hot tub
  • Indoor tennis court
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Haile Resort Hawassa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Haile Resort

Haile Hawassa

Haile Resort Hawassa Ethiopia/Awasa

Haile Hotel Awasa

Haile Resort Hawassa Resort

Haile Resort Hawassa Awassa

Haile Resort Hawassa Resort Awassa

Haile Resort Hawassa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 85 reviews
Rating 8 - Good. 15 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nina T

Liked: Cleanliness, amenities
We had a very nice stay i Haile Resort. We were 2 adults and 2 children. We had a familyroom with lake view. Quiet, nice and clean. Alle the staff were very service mindend. The did everything so we had a nice stay. We will absolutly choose Haile Resort Hawassa again.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The room was spotless; the staff were courteous and helpful at all times.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Belayneh

Liked: Cleanliness, amenities
Enjoyed the hospitality
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Amenities
The staff were consistently slow to adjust and meet the needs of most people pain the races.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort!

Wonderful attentive staff, delicious breakfast and meals, and gorgeous location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this resort!

Excellent service, beautiful location, delicious food, and warm atmosphere.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting by the lake. Staff extremely friendly. Rooms quite comfortable.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Tekle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience at Haile Hotel & Resort was absolutely fantastic. The staff provided top-tier service, always attentive and welcoming. The rooms were spotless, comfortable, and offered beautiful views. Dining was delightful, with delicious meals and impeccable presentation. I highly recommend this resort for a relaxing and unforgettable stay.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great views of the lake. Restaurant was very good and not overpriced. Very clean rooms with great showers. Staff are very very nice.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Zelalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Fantastic property never ceases to amaze us, well maintained gardens, the clean lake, the birds and the happy hippos with an exceptional service from reception, housekeeping, security and food service, Breakfast buffet is always the highlight of stays at Haile Resorts! Will come gain and again and again!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Kibur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The staff was very attentive to our needs and very professional.We had a great stay!The location was excellent!
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the best I have seen anywhere. Very polite and courteous and trully concerned about customers. Keep up!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location. Very clean
Verified

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing experience
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve ever had. Period. Everything was perfect.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ZOUHEIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Very good stay in the hotel. The staff is very helpful, the place is superb, the food is good and the games for children are great. The cardio machines in the gym are very old and the decoration of the restaurant is a bit old-fashionned. In conclusion, we had a good time with family in a magical setting.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Assefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Haile resort was nothing short of exceptional. The combination of luxurious accommodations, outstanding service, and prime location made for a memorable stay. A special mention goes to Ephrem, the shuttle driver, who was exceptionally courteous and helpful, making my transfers to and from the airport seamless and enjoyable. I highly recommend this hotel to anyone visiting Awassa and look forward to returning on my next trip.
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Staff was wonderful and accommodating. Some of us were under the weather and so supported us. Really appreciate them. The place is great. Swam on the pool. Had wine by the lake. Saw a hippo in the lake! Food tasty and comfortable room. Highly recommend.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Caroline and Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was full of very polite & friendly staff. I felt, as a white woman staying there with a black partner, that some of the female staff around the restaurant could have been more interactive & so for this reason l givecthe hotel, in general, 9 out of 10. Thankyou for looking after us!
Stayed 10 nights in Mar 2023
Verified

8/10 Good

Rouldy

Liked: Cleanliness, staff & service, room comfort

Hawassa hotel feedback

It’s a nice resort. But I think it’s best suited for family with children and married couples or if you want to impress your date. All the staffs were nice and helpful. The best thing thing was to see the lake and enjoyed it from my window especially when I wake up in the early morning. But I had one big issue that am trying to solve still they charged me again which was inconvenient even though I told them my reservation was already paid online obviously on your website. But they didn’t charge me twice when I booked via Booking. So not sure where the miscommunication came from.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Yedidiya

Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay at Haile Resort was great! We did run into some minor issues like our tv in the room not working great. The room and it’s things like cleanliness, and comfort was great. Something else that bothered me was the fact that we paid extra to have an ocean view room but the room we got had its ocean view blocked by a tree upfront. It was not a big deal to me as I enjoyed being out anyway but I think that should be considered a bit more since you have to pay extra for the view. Other than that the staff around was amazing and resort itself was a great place to be at so you can relax.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Fady

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Accounting and redervation systemvery weak
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Yedidiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Hawassa for 2 weeks during my vacation back home from the states. I have had to extend my stay in the city a couple times and it was mainly because of this resort. I have never seen such great customer service and such well trained and loving set of staff. This is not just a job for them, they pay attention and show love to their guests like I have never seen before. And this was not limited to front desk or anything. Everyone from the door men, front desk, to servers, house keeping, spa workers, and everyone else I might have forgotten, EVERYONE was great! I have felt so at home while staying at the resort that I was coming even on days I was not staying there. I can keep going on about how amazing and attentive the staff was but it would take too long haha. I just wished the menu had just a bit more variety mainly because I would want to stay for several days whenever I go and it would be nice to be able to diversify my food group options. But whatever was on the menu was great. The only thing I thought could have been better during my stay was the pool. I think it would be upkeeping with the quality of the resort if the pool had a warmer. During our stay it was supposed to be sunny but since the resort is by the water and gets cold at night, we have to wait half a day for the pool water to go back to normal. Because the pool is one of the main activities it would be great to have a pool warmer. Other than that everything was great and I recommend this place
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Desta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is awesome. All the staff member are professionals. Every where in the resort is clean and neat! I highly recommend Haile Resort! Love HAILE RESORT! All the staff (employees) are well- educated ! They know how to treat their customer! Oh I forget to mention about the food….it’s very delicious and healthy! House keeping is number one once you left your room for breakfast the house keepers was their to clean the room! Everything you need in the room was their! All in all if you have events big or small Haile resort is their for you! It might be your birthday, anniversary, honeymoon…..the reason why I said that , I was their for my honeymoon with my beautiful wife , we have really enjoyed our honeymoon! I can’t tell you how the surprised as! They decorated our room every single day we stay there! Make a cake for our honeymoon! NOTE: Don’t get surprised all this thing is covered by Haile resort I paid only for the room! Cake, decoration of the room is freeeeeee freeeeeee!!!! So the money you gonna expend at the resort is very very cheap when you compare with the other’s!! For the safety matter Haile resort is #1 Haile resort left unforgettable memory in our honeymoon! HAILE RESORT IS NUMBER ONE IN MY BOOK! Who doesn’t not like this? 1, clean room 2, good customer service 3, Delicious and healthy food 4, safety If you consider those I mentioned above choose HAILE RESORT!! Haile resort ! Haile resort # 1 in my book Desta & DIBORA
Stayed 3 nights in Jun 2022