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LA JOYA DE BACALAR

2.0 star property

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Photo gallery for LA JOYA DE BACALAR

Exterior
Deluxe Quadruple Room, Lagoon View | Free WiFi
Massages on the beach
Exterior
Deluxe Double Room, Lagoon View | Free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Costera, Bacalar, QROO, 77933
  • Place, Fort of San Felipe
    ‪7 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪7 min drive‬
  • Place, Municipal Spa of Bacalar
    ‪9 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Lagoon View

Deluxe Double Room, Lagoon View | Free WiFi

Deluxe Double Room, Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Lagoon View

Deluxe Quadruple Room, Lagoon View | Free WiFi

Deluxe Quadruple Room, Lagoon View

  • 20 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room

Basic Room | Free WiFi

Basic Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

LA JOYA DE BACALAR

Beach capsule hotel with spa services and 24-hour front desk
Along with spa services, this capsule hotel has a 24-hour front desk and free Wi-Fi in public areas.
LA JOYA DE BACALAR offers 4 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at LA JOYA DE BACALAR, you're just a quick walk from Lake Bacalar. Enjoy features like free WiFi in public areas and spa services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • 6 minutes on foot from Lake Bacalar and a 3-minute drive from Ecopark Bacalar
LA JOYA DE BACALAR offers its guests spa services. Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres

Conveniences

  • 24-hour front desk

Outdoors

  • Beach towels
  • On a lake
  • On the beach

Spa

  • Spa services

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.

Reviews

LA JOYA DE BACALAR Reviews

8.0

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 11 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

Reviews

6/10 Okay

Chad

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was definitely not what I expected, Location was nice and it was right on the water, but there is absolutely no view one tiny window. There were holes in the doors only one pillow. Even though it was on the water, the decking, etc., was not in good condition. It was hard to find there’s no name on the door out front.
One pillow
Needs painting
In between pieces of wood you can see light
Hairs in my coffee cup
Stayed 1 night in Jul 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sergio

Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y vista a la laguna. Hu o bebidas de cortesía y kayaks disponibles para los huéspedes. 👍😃
Stayed 2 nights in Jul 2025

10/10 Excellent

jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totalmente recomendable, un excelente sitio para conectar con la naturaleza y con una habitacion comoda. Los kayacs son gratis :)))))
Stayed 1 night in Jul 2025

10/10 Excellent

jonas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para conectar con la naturaleza y tener una estancia comoda. Bastante recomendable, tranquilidad, calma y excelente trato. Los kayacs son gratis!!!!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandra Sarai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable y muy servicial, tienen actividades de kayac que ya viene incluído en la reserva lo cual es increíble, tiene frigobar, tv todo está increíble es una experiencia muy bonita
Stayed 2 nights in Jun 2025